---
description: Get detailed information about Aranda usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aranda Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Aranda](/software/200943/aranda-service-desk)

# Aranda

Canonical: https://www.capterra.ae/software/200943/aranda-service-desk

> Aranda Software is an IT service management software system that helps companies optimize IT processes and infrastructure.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Aranda?

IT departments, managed service providers, and IT service management professionals in Latin America.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aranda

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Alerts/Notifications
- Automated Routing
- CMDB Software
- Change Management Software
- Configuration Management
- Incident Management Software
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Problem Management
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)
- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)
- [Service Desk Software](https://www.capterra.ae/directory/31027/service-desk/software)
- [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3412 reviews)
2. [JIRA Service Management](https://www.capterra.ae/software/138769/jira-service-management) — 4.5/5 (764 reviews)
3. [Vision Helpdesk](https://www.capterra.ae/software/102230/vision-helpdesk) — 4.6/5 (48 reviews)
4. [BOSSDesk](https://www.capterra.ae/software/144825/boss-solutions) — 4.6/5 (139 reviews)
5. [monday service](https://www.capterra.ae/software/1069948/monday-service) — 4.6/5 (108 reviews)

## Reviews

### "La mejor opcion para tu empresa." — 5.0/5

> **Brayan F.** | *6 April 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: permite la gestion de incidentes, solicitudes, problemas y cambios desde un solo lugar, evitando el desorden de multiples herramientas y mejorando el control.
> 
> **Cons**: Cuenta con una personalización limitada en ciertos casos, aunque es flexible, algunas de nuestras areas reportan que no permite tante personalización dificultando adaptarse a necesidades específicas.
> 
> algo que valoro demasiado es el control y la trazabilidad, permitiendo ver todo el historial de un ticket, de inicio a fin. de igual manera permite abrir varios tickets al mismo tiempo.

## Links

- [View on Capterra](https://www.capterra.ae/software/200943/aranda-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/200943/Aranda-Service-Desk/> |
| en-AE | <https://www.capterra.ae/software/200943/aranda-service-desk> |
| en-AU | <https://www.capterra.com.au/software/200943/aranda-service-desk> |
| en-CA | <https://www.capterra.ca/software/200943/aranda-service-desk> |
| en-GB | <https://www.capterra.co.uk/software/200943/aranda-service-desk> |
| en-IE | <https://www.capterra.ie/software/200943/aranda-service-desk> |
| en-IL | <https://www.capterra.co.il/software/200943/aranda-service-desk> |
| en-IN | <https://www.capterra.in/software/200943/aranda-service-desk> |
| en-NZ | <https://www.capterra.co.nz/software/200943/aranda-service-desk> |
| en-SG | <https://www.capterra.com.sg/software/200943/aranda-service-desk> |
| en-ZA | <https://www.capterra.co.za/software/200943/aranda-service-desk> |
| es | <https://www.capterra.es/software/200943/aranda-service-desk> |
| es-AR | <https://www.capterra.com.ar/software/200943/aranda-service-desk> |
| es-CL | <https://www.capterra.cl/software/200943/aranda-service-desk> |
| es-CO | <https://www.capterra.co/software/200943/aranda-service-desk> |
| es-CR | <https://www.capterra.co.cr/software/200943/aranda-service-desk> |
| es-DO | <https://www.capterra.do/software/200943/aranda-service-desk> |
| es-EC | <https://www.capterra.ec/software/200943/aranda-service-desk> |
| es-MX | <https://www.capterra.mx/software/200943/aranda-service-desk> |
| es-PA | <https://www.capterra.com.pa/software/200943/aranda-service-desk> |
| es-PE | <https://www.capterra.pe/software/200943/aranda-service-desk> |

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