---
description: Get detailed information about Servme usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Servme Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

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# Servme

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> The best-in-class guest experience platform for restaurants and hotel operators.
> 
> Verdict: Rated **4.8/5** by 25 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Servme?

Restaurants, Hotels, F\&B Enterprise Groups, Lounges and Entertainment venues.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 25 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SerVme

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English
- **Available Countries**: Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates, United Kingdom

## Features

- Alerts/Notifications
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM Software
- Campaign Management Software
- Conversion Tracking
- Customer Database
- Customer Support Software
- Email Marketing Software
- Employee Management
- Group Reservations
- Inventory Management Software
- Marketing Automation Software
- Online Booking
- Order Management Software
- Payment Processing Software
- Point of Sale (POS)
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- SMS Messaging
- Segmentation
- Table Management
- Third-Party Integrations
- Waitlist Status Tracking

## Integrations (19 total)

- Aloha
- Avaya CPaaS
- Dinerware POS
- Foodics
- Google Optimize
- Grandstream Wave
- Infrasys POS
- Instagram
- LINGA POS
- Lavu
- Maitre'D
- Omega
- PAR POS
- QuadraNet Reservations
- Simphony POS

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Waitlist Software](https://www.capterra.ae/directory/31495/waitlist/software)

## Related Categories

- [Waitlist Software](https://www.capterra.ae/directory/31495/waitlist/software)
- [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software)
- [Restaurant Management Software](https://www.capterra.ae/directory/20026/restaurant-management/software)
- [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software)
- [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software)

## Alternatives

1. [Restroworks](https://www.capterra.ae/software/142877/Restroworks) — 4.9/5 (682 reviews)
2. [KickFin](https://www.capterra.ae/software/217029/kickfin) — 4.9/5 (117 reviews)
3. [Now Book It](https://www.capterra.ae/software/220182/now-book-it) — 4.9/5 (101 reviews)
4. [SpotOn](https://www.capterra.ae/software/197473/spoton-restaurant) — 4.2/5 (371 reviews)
5. [OpenTable](https://www.capterra.ae/software/17313/opentable-for-restaurants) — 4.7/5 (1322 reviews)

## Reviews

### "Deputy Hotel Manager" — 5.0/5

> **Fabio** | *21 August 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Servme is easy to use, reliable, and extremely effective in helping us stay organized. It allows us to better understand our guests, optimize our operations, and improve the overall service we provide. One of the aspects we value most is the excellent customer support — always fast, professional, and very helpful whenever we need assistance.
> 
> **Cons**: Overall, there is very little to point out. It would be great to see more integrations with external platforms, such as The Fork, to make the workflow even smoother.
> 
> We have been using Servme for quite some time and it has truly transformed the way we manage our reservations and floorplan. The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests. Training new team members is quick and easy, as they adapt to the platform right away. It has become a key tool in our daily operations.

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### "Effective and Efficient Reservation System" — 5.0/5

> **Josh** | *7 August 2023* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: We've been using the system for more than 4yrs now and we can say that it is user-friendly, accessible anywhere and anytime, with a great support team.User-friendly in the sense that you can easily add a booking without clicking a lot of things on the screen which saves us time to accept another booking. The system also helped us create campaigns and directly share them using our database in the same system.The system can also be downloaded on your tablet, computer, and most especially on your mobile phones which is really handy if in case we have to make some simple amendments to some of the bookings outside the venue.Lastly, their team replies really fast whenever we require support and keeps us updated with new features of the system.
> 
> **Cons**: Very minimal requests from time to time in relation to the personalization of the system but not so much required as the system itself is already enough for our venue to operate.
> 
> We have 3 separate levels in our Restaurant and we had to stop our online reservations in the past as the guests can make bookings but they do not have the option to specify which area they wish to book. From the last update and discussion with the team, we had already resolved this issue and they now have the option online for us to customize our profile and add a disclaimer stating we have 3 separate levels. After the changes on our online profile, we now get information about where the guests wish to make the booking and helped us to book them at the correct level. This was just one of the requests we asked the team for assistance and they helped us to resolve it. Overall, we are happy with them and how they give special attention to our venue requirements.

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### "Serve me used" — 5.0/5

> **Reem** | *21 May 2024* | Hospitality | Recommendation rating: 4.0/10
> 
> **Pros**: Ease of use and customer service support
> 
> **Cons**: Mobile app needs more development and tools
> 
> Great support and great team of management

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### "Servme a great CRM tool" — 5.0/5

> **Rohan** | *22 May 2024* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: The feature of personalized guest tags and the way we can create special events and can promote them through the online widget links to highlight the venue happening to our potential customers
> 
> **Cons**: The integration with the MICROS is a great feature that we see in Servme which can be a great tool to get the accurate guest history as we were not able to do it in our property due to various technical issues at both ends in the past but would be happy if we can get it done now at the earliest

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### "A comfortable and user friendly system" — 5.0/5

> **Sujin** | *24 September 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Servme is easy to use and manage, it's user friendly. I have tried other platforms. It depends on the size of the restaurant, for our size of the restaurant Servme is a great option. Helps us understand our guests, their preferences, and operations. They also have very fast support.
> 
> **Cons**: The one thing is sometimes it gets a little complicated in specific features such as in the marketing tool, editing shifts. I feel like I can't learn it alone, I'll need someone to walk me through them.
> 
> We are very satisfied working with Servme it's been almost 2 years, easy to manage our floorplan, capacity, and provide a smooth experience to our guests. We are comfortable using it, some other tools are more complex. However, operation wise our whole team are comfortable to use Servme. Even when training our new team members, they are able to adapt to it quickly.

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## Links

- [View on Capterra](https://www.capterra.ae/software/200777/servme)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/200777/serVme/> |
| en-AE | <https://www.capterra.ae/software/200777/servme> |
| en-AU | <https://www.capterra.com.au/software/200777/servme> |
| en-CA | <https://www.capterra.ca/software/200777/servme> |
| en-GB | <https://www.capterra.co.uk/software/200777/servme> |
| en-IE | <https://www.capterra.ie/software/200777/servme> |
| en-IL | <https://www.capterra.co.il/software/200777/servme> |
| en-IN | <https://www.capterra.in/software/200777/servme> |
| en-NZ | <https://www.capterra.co.nz/software/200777/servme> |
| en-SG | <https://www.capterra.com.sg/software/200777/servme> |
| en-ZA | <https://www.capterra.co.za/software/200777/servme> |

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