--- description: Get detailed information about Blackbaud Raiser's Edge NXT usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blackbaud Raiser's Edge NXT Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Blackbaud Raiser's Edge NXT](/software/198986/blackbaud-raiser-s-edge-nxt) # Blackbaud Raiser's Edge NXT Canonical: https://www.capterra.ae/software/198986/blackbaud-raiser-s-edge-nxt Page: 1 / 18\ Next: [Next page](https://www.capterra.ae/software/198986/blackbaud-raiser-s-edge-nxt?page=2) > Fundraising solution that helps you communicate with your constituents and make better decisions. > > Verdict: Rated **4.2/5** by 418 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Blackbaud Raiser's Edge NXT? We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 418 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackbaud - **Location**: Charleston, US - **Founded**: 1981 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Accounting Software - Alerts/Notifications - Alumni Management Software - Approval Process Control - CRM Software - Campaign Management Software - Collaboration Tools - Communication Management - Contact Management Software - Customizable Reports - Customizable Templates - Donor Management - Email Marketing Software - Event Management Software - Forms Management - Fundraising Management - Gantt/Timeline View - Grant Management Software - Interaction Tracking - Lead Management Software - Member Database - Membership Management Software - Mobile Access - Mobile Giving - Online Giving - Payment Processing Software - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Reporting/Analytics - Sales Pipeline Management - Social Media Integration - Task Management Software - Third-Party Integrations - Volunteer Management Software ## Integrations (1 total) - Microsoft 365 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Fundraising Software](https://www.capterra.ae/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.ae/directory/20047/fundraising/software) - [Nonprofit Project Management Software](https://www.capterra.ae/directory/32439/project-management-software-for-nonprofits/software) - [Nonprofit CRM Software](https://www.capterra.ae/directory/31515/nonprofit-crm/software) - [Nonprofit Software](https://www.capterra.ae/directory/30805/nonprofit/software) - [Donation Management Software](https://www.capterra.ae/directory/30548/donation-management/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.ae/software/2698/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 2. [Donorbox](https://www.capterra.ae/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.capterra.ae/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.ae/software/102088/neoncrm) — 4.3/5 (618 reviews) 5. [Funraise](https://www.capterra.ae/software/154623/funraise) — 4.5/5 (106 reviews) ## Reviews ### "RE NXT is the most powerful tool in your fundraising tool bag." — 5.0/5 > **Kaisa** | *16 June 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I appreciate RE NXT's ability to organize and process complex information. The resource this software has been for organization's i've been a part of is notable. From being able to capture details both big and small, to using it as a tool for specific campaign strategy--this software is a heavy hitter and a essential part of the modern fundraising shop. > > **Cons**: Because it's so complex, it can feel daunting to use without equally complex training. Perhaps some attention to this could make the initial user experience, especially, a little more rewarding. > > Overall, I have experienced notable success using this tool. The details in our line of work simply cannot (and should not\!) exist in a single fundraiser's brain--they ought to be documented, measured, and exist as a delicate yet dynamic record. Raiser's Edge NXT is the perfect balance between delicate and dynamic. ----- ### "BBRENXT to the rescue" — 4.0/5 > **Jayne** | *29 March 2025* | Higher Education Software | Recommendation rating: 7.0/10 > > **Pros**: As they continue to evolve access and manipulation of data will be a great experience. > > **Cons**: It’s only about 60% currently with the features from RE. > > Very good can’t wait to see what it’ll be like with more features. ----- ### "WITH RE-NXT, BLACKBAUD MAY HAVE GOTTEN ON THE CLOUD TOO FAST" — 3.0/5 > **Cain** | *21 August 2019* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: It's good Blackbaud realized that it needed to build in the classic version ("database view") of the old Raisers Edge into its NXT cloud version of the product. The old RE remains one of the best donor-, events-, membership-management software packages around. I've been using since 1997, and Raisers Edge integrates perfectly with Financial Edge. > > **Cons**: As I mentioned, the cloud version of the software ("web view," or what you land on as soon as you click into Blackbaud.com and sign on) is weak. Adding to the frustration is that it looks completely different from the old version of the software. The worst thing about the cloud version is that a lot of the functionality in the old version has yet to show up in the web version, although Blackbaud keeps promising that future updates will contain familiar functions. In the middle of all this frustration is that Blackbaud's customer service, once the gold standard for what any customer service should be when paying this much for a product, has changed dramatically to customer service sometimes helping directly as they always did in the past, to customer service sending you Knowledgebase links for you, the customer, to figure out things yourself. > > With the NXT version of its products, along with Blackbaud pretty much forcing its customers onto the cloud, Blackbaud is making some big mistakes. They haven't thought the web products out too much before pushing them out, for one (lots of functionality that previously existed doesn't exist now, although promised), and their customer service is no longer something to rave about. Anyone interested in RE-NXT but who hasn't used the older version of the product at all is going to be more impressed by (for example) Avectra's NetForum, which is cheaper and isn't waiting for significant functionality to be rolled out. ----- ### "A Powerful Fundraising CRM for Complex Nonprofit Operations" — 5.0/5 > **Emily** | *8 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Blackbaud Raiser's Edge NXT has been a strong fit for our large, local nonprofit organization, which processes tens of thousands of gifts annually. One of the biggest advantages has been the visibility it gives our frontline fundraising team. The dashboard and portfolio management tools make it easy for staff to track donor activity, manage moves, and make meaningful progress in guiding donors through the cultivation journey. Having donor information, interactions, giving history, and reporting all in one place creates a much more streamlined workflow across teams. We also saw major operational improvements after moving to Blackbaud’s payment processor. Since gifts now appear in the system almost immediately, it has significantly simplified reconciliation and reporting compared to our previous setup with Classy/GoFundMe Pro. We’ve also been able to reduce donation transaction fees, which has added real value from a budget perspective. The reporting capabilities are another major strength. We have complex tracking and reporting needs, and Raiser's Edge NXT gives us the flexibility to segment, analyze, and report on donor and campaign activity in a meaningful way. > > **Cons**: The biggest limitation for our team is the event management functionality and integrations. Blackbaud’s event products do not currently offer the level of flexibility or user experience we need for larger-scale events, so we rely on external platforms for registration and payments. While tools like Omatic help connect systems, more direct integrations with modern event platforms would make the experience much smoother. There can also be a learning curve because the platform is so robust, especially for users who are newer to fundraising CRMs or complex reporting environments. > > Overall, my experience with Blackbaud Raiser's Edge NXT over the past four years has been very positive. It is a comprehensive and powerful CRM that supports sophisticated fundraising operations well, particularly for organizations with large donor databases and complex reporting needs. The platform has helped improve gift processing, donor management, reporting visibility, and fundraiser accountability. While there is room for improvement in event functionality and external integrations, the overall value and operational efficiency it provides have made it an important part of our fundraising infrastructure. ----- ### "Robust w/a learning curve" — 4.0/5 > **Amy** | *6 April 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Raiser’s Edge NXT is a powerhouse for nonprofits that have outgrown simple spreadsheets or basic databases. It’s built to handle high-volume fundraising and complex donor relationships, which is where it really shines. While it has a steeper learning curve than some of the "newer" platforms, the depth of data you can track is hard to beat. > > **Cons**: The "Hybrid" Setup: It’s frustrating that the system is split between the modern Web View and the old Database View. You frequently have to jump back and forth between two different interfaces to finish a single task. Complexity: The learning curve is steep. It isn’t intuitive for new staff, and you really need a dedicated "power user" to keep the data clean. Hidden Costs: It’s already expensive, but many essential features and integrations feel like "add-ons" that cost extra. Reporting: While the data is deep, pulling a simple, clean report for a board meeting is surprisingly difficult without exporting everything to Excel first. > > Raiser’s Edge NXT is a heavy-duty tool that is excellent for managing complex donor relationships and high-volume fundraising. The "NXT" web interface is modern and makes day-to-day tasks like checking donor records or tracking gift officer progress much easier, especially on the go. However, the experience is hampered by the fact that the system isn't fully modernized. Having to switch back to the old "Database View" for advanced tasks feels disjointed and makes the learning curve much steeper for new team members. It is a reliable, secure "source of truth" for your data, but you have to be willing to put in the time to master its complexities. It’s a great fit for larger organizations with dedicated database staff, but might be overkill for smaller shops. ----- Page: 1 / 18\ Next: [Next page](https://www.capterra.ae/software/198986/blackbaud-raiser-s-edge-nxt?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/198986/blackbaud-raiser-s-edge-nxt) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data