--- description: Get detailed information about SmartRec usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartRec Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Parks and Recreation Software](/directory/30806/parks-and-recreation/software) > [SmartRec](/software/198905/smartrec) # SmartRec Canonical: https://www.capterra.ae/software/198905/smartrec Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/198905/smartrec?page=2) > Amilia SmartRec is a recreation \& membership software. Manage operations in one place and focus more on creating community impact. > > Verdict: Rated **4.3/5** by 148 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartRec? Government agencies (parks and rec), non-profits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 148 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Amilia - **Founded**: 2004 ## Commercial Context - **Starting Price**: CA$99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Amilia directly for more pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Accounting Software - Alerts/Notifications - Attendance Management - Attendee Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Class Management - Class Scheduling - Client Portal - Communication Management - Contract/License Management - Customer Management - Customizable Forms - Donor Management - Dues Management - Electronic Payments - Email Marketing Software - Enrollment Confirmation - Event Scheduling - Facility Management Software - Facility Scheduling - Faculty/Staff Management - Fundraising Management - Group Registration - Marketing Automation Software - Member Communication - Member Database - Member Directory - Member Management - Member Portal - Membership Management Software - Membership Renewals - Mobile Access - Online Forms - Online Payments - Online Registration - Payment Processing Software - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Self Service Portal - Staff Management - Student Management - Team Management Software - Third-Party Integrations - Wait List Management ... and 5 more features ## Integrations (18 total) - ActiveXCHANGE - Asset Panda - Avigilon Video Security - Bloomerang - CampDoc - Constant Contact - Cyberimpact - Evolia - Funraise - Google Analytics 360 - HubSpot CRM - Paysafe - Productive Parks - QuickBooks Online - Reach ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Parks and Recreation Software](https://www.capterra.ae/directory/30806/parks-and-recreation/software) ## Related Categories - [Parks and Recreation Software](https://www.capterra.ae/directory/30806/parks-and-recreation/software) - [Camp Management Software](https://www.capterra.ae/directory/10040/camp-management/software) - [Fitness Software](https://www.capterra.ae/directory/30910/fitness/software) - [Swim School Software](https://www.capterra.ae/directory/31177/swim-school/software) - [Martial Arts Software](https://www.capterra.ae/directory/30779/martial-arts/software) ## Alternatives 1. [Cvent Event Management](https://www.capterra.ae/software/26318/cvent-event-management) — 4.5/5 (1099 reviews) 2. [Uplifter](https://www.capterra.ae/software/151182/uplifter) — 4.4/5 (86 reviews) 3. [TeamLinkt](https://www.capterra.ae/software/187412/teamlinkt) — 4.7/5 (127 reviews) 4. [Neon CRM](https://www.capterra.ae/software/102088/neoncrm) — 4.3/5 (620 reviews) 5. [iClassPro](https://www.capterra.ae/software/127097/iclasspro) — 4.5/5 (477 reviews) ## Reviews ### "Customer service means everything" — 5.0/5 > **Shannon** | *6 September 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The customer service and their willingness to adapt the product. > > **Cons**: Not being able to choose your own credit card processor. > > Our overall experience with SmartRec has been exceptional. The platform’s intuitive design and user-friendly interface have greatly improved our staff’s efficiency and productivity. By streamlining administrative tasks, SmartRec has allowed our team to spend less time on the computer and more time actively engaging with our customers. The CRM’s robust features, including easy customer data management and seamless communication tools, have helped us build stronger relationships with our clientele. It’s truly made a world of difference in how we operate, enhancing both our service quality and team morale. ----- ### "Works well but could use some improvements too\!" — 4.0/5 > **Laura** | *10 April 2025* | 2128 | Recommendation rating: 6.0/10 > > **Pros**: I love how you can set a limit to the number of participants per activity and that families can see the number of spaces available or the number of participants on the waitlist. > > **Cons**: It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax receipts for families, or sign children in/out multiple times per day, though this is something we were told it would do. > > This streamlined a huge amount of work in allocating spaces available for programs and I would not want to return to any other system for that, but for other aspects of the program, improvements would be great. ----- ### "Solid Rec Management Solution with a Great Support Network" — 5.0/5 > **Herschel** | *9 July 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The customer success and support teams are excellent to work with. No solution is 100% perfect, so knowing that we can lean on the Amilia team to work through issues is essential for us. > > **Cons**: Refunds in the system are a multistep process and can be difficult for staff to get a handle on. There is no true guest checkout for point-of-sale transactions. > > SmartRec has been a great solution for our Recreation Management needs. No solution that we considered would have fit 100% of our needs, but Amilia ticks most of the boxes and their team has been willing to hear us out on new feature requests and other feedback. ----- ### "Mostly good, but there is some bad" — 3.0/5 > **Michael** | *24 February 2025* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The ability to put program registration into the customers hands > > **Cons**: Limited functionality, the is not a lot of room to modify to personal needs > > Been good overall, though the ability to not be able to modify is frustrating at times ----- ### "Registration Software" — 4.0/5 > **Stacey** | *2 May 2025* | 2128 | Recommendation rating: 6.0/10 > > **Pros**: SmartRec allows us to automatically charge families for monthly child care costs, have immediate enrollment for programs, and generally manage our registrations. > > **Cons**: In our area, we are required to have printed, physical copies of registration information for each participant. SmartRec does not quite provide an easy system for this documentation. > > Our adjustment to SmartRec was fairly smooth with few hiccups. Our families were able to figure out registration with relative ease. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/198905/smartrec?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/198905/smartrec) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data