---
description: Get detailed information about Vocally usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vocally Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [UX Software](/directory/31036/ux/software) > [Vocally](/software/197449/vocally)

# Vocally

Canonical: https://www.capterra.ae/software/197449/vocally

> Use visual product feedback to improve user experience and keep users coming back.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Vocally?

We help product teams see what their customers are saying.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docsie
- **Location**: Thornhill, Canada
- **Founded**: 2018

## Commercial Context

- **Starting Price**: $69.99
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Free for up to 2000 feedback submissions per month.
Small - up to 5,000 submissions/month: $69.99/month (billed monthly) or $49.99/month (billed annually).
Medium - up to 50,000 submissions/month: $399/month (billed monthly) or $329/month (billed annually)
Custom plans are available on request.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Germany, United States

## Features

- Complaint Monitoring
- Customer Engagement Software
- Customer Experience Management
- Customizable Forms
- Customizable Templates
- Engagement Tracking
- Feedback Management
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Usage Tracking/Analytics
- User Journeys
- User Research Analysis

## Integrations (4 total)

- Mattermost
- Slack
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [UX Software](https://www.capterra.ae/directory/31036/ux/software)

## Related Categories

- [UX Software](https://www.capterra.ae/directory/31036/ux/software)
- [Customer Success Software](https://www.capterra.ae/directory/30961/customer-success/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Lucky Orange](https://www.capterra.ae/software/150695/lucky-orange) — 4.7/5 (260 reviews)
3. [Survicate](https://www.capterra.ae/software/132914/survicate) — 4.6/5 (99 reviews)
4. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (5726 reviews)
5. [monday CRM](https://www.capterra.ae/software/1024614/monday-crm) — 4.7/5 (453 reviews)

## Reviews

### "Great customer experience support tool" — 5.0/5

> **Meng** | *15 January 2020* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: The integration component is the best part about Docsie. My team integrated Vocally with Slack and everyone is notified when issue comes in. The video is very helpful to QA team as there is no confusing to the flow user takes.
Pricing is great as well.
> 
> **Cons**: Even though the user interface is friendly, some of our non-technical members needed support and help for setup and work with the tool
> 
> It improved overall user experience analysis, issue triage.

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### "Easy to use" — 4.0/5

> **Soma** | *10 December 2019* | Nanotechnology | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to sort out feedback reports compared to other
> 
> **Cons**: For now i didn't face any problem with this definitely will contact you when i need help

## Links

- [View on Capterra](https://www.capterra.ae/software/197449/vocally)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/231239/Vocally/> |
| en-AE | <https://www.capterra.ae/software/197449/vocally> |
| en-AU | <https://www.capterra.com.au/software/197449/vocally> |
| en-CA | <https://www.capterra.ca/software/197449/vocally> |
| en-GB | <https://www.capterra.co.uk/software/197449/vocally> |
| en-IE | <https://www.capterra.ie/software/197449/vocally> |
| en-IL | <https://www.capterra.co.il/software/197449/vocally> |
| en-IN | <https://www.capterra.in/software/197449/vocally> |
| en-NZ | <https://www.capterra.co.nz/software/197449/vocally> |
| en-SG | <https://www.capterra.com.sg/software/197449/vocally> |
| en-ZA | <https://www.capterra.co.za/software/197449/vocally> |
| es | <https://www.capterra.es/software/197449/vocally> |
| es-AR | <https://www.capterra.com.ar/software/197449/vocally> |
| es-CL | <https://www.capterra.cl/software/197449/vocally> |
| es-CO | <https://www.capterra.co/software/197449/vocally> |
| es-CR | <https://www.capterra.co.cr/software/197449/vocally> |
| es-DO | <https://www.capterra.do/software/197449/vocally> |
| es-EC | <https://www.capterra.ec/software/197449/vocally> |
| es-MX | <https://www.capterra.mx/software/197449/vocally> |
| es-PA | <https://www.capterra.com.pa/software/197449/vocally> |
| es-PE | <https://www.capterra.pe/software/197449/vocally> |
| fr | <https://www.capterra.fr/software/197449/vocally> |
| fr-BE | <https://fr.capterra.be/software/197449/vocally> |
| fr-CA | <https://fr.capterra.ca/software/197449/vocally> |
| fr-LU | <https://www.capterra.lu/software/197449/vocally> |

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