Who Uses ezeeCRM?

ezeeCRM can be Implemented for any Business who want to automate their sales, Marketing, Support, Field sales & Service. It can be used across the industry vertical

What Is ezeeCRM?

BusinessEzee has been established as a software company in India, The company has been with the aim to provide affordable and advanced software solutions to the small, medium & large size organizations across the globe, The focused area of service is into CRM, HRMS, POS, ChatBot, E-Commerce which helps in automate and streamline the business activities like Sales, Marketing and Support automation very effectively.

ezeeCRM Details

BusinessEzee

https://businessezee.com/Home

Founded 2017

ezeeCRM pricing overview

See pricing plans

ezeeCRM offers a free trial. ezeeCRM paid version starts at $12.00/month.


Starting Price

$12.00/month See pricing details

Pricing Details

ezeeCRM have multiple subscription options, starting from ₹600 per user per month. All prices are in Indian Rupee. Seed: ₹900/user/month (or ₹600/user/month when billed annually) Sapling: ₹1100/user/month (or ₹800/user/month when billed annually) Plant: ₹1500/user/month (or ₹1200/user/month when billed annually) Tree: ₹1700/user/month (or ₹1400/user/month when billed annually)

Free Trial

ezeeCRM deployment and support

Support

  • Email/Help Desk
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

ezeeCRM Features

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
  • Task Management Software
  • Territory Management
  • Third Party Integrations
  • Workflow Management Software

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  • Activity Dashboard
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  • Alerts/Notifications
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  • Customer Database
  • Customer Segmentation
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  • Document Storage
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  • Monitoring
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  • XML / RSS

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ezeeCRM Reviews

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 3.8
Customer Service Software 4.2
Features 3.8
Value for Money 3.9

Review software

Share your experiences with other software buyers.

Write a Review!
Kuldeep S.
Director
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/06/2017

"iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly."

Comments: Increased productivity of employees which results in better customer satisfaction and more revenue.

Pros: First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.

Cons: Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.

Vendor Response

by Ipercepts on 05/06/2017

Thank you for the Kind feedback!

  • Reviewer Source 
  • Reviewed on 05/06/2017
Barry F.
Sr. Manager - Service
Airlines/Aviation, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 05/12/2019

"Effective Usage"

Comments: Friendly to handel

Pros: Ease to Use and keep records of tickets and customer

Cons: Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,

Vendor Response

by Ipercepts Creative Soft Tech on 10/12/2019

Hi Barry,

Thanks for the fare feedback, will certainly look at the cons you mentioned.

Thanks!

  • Reviewer Source 
  • Reviewed on 05/12/2019
Neha V.
Digital Marketing
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 07/12/2019

"Nothing is extraordinary--CRM"

Pros: Nothing as such. Even your software lacks in many basic features.

Cons: This software lacks in user- friendliness.
It is not automated.
Automatic assignment of leads to an user is missing so it is time consuming.
It is manual completely.
filters are also not working properly.
Importing an excel is not an easy. It is complicated.
Recent leads are sometimes not on the top.
When an excel sheet is exported, it is not in proper format. Should be in PDF format also.

Vendor Response

by Ipercepts Creative Soft Tech on 09/12/2019

Hi Neha,

Thank you for fare and honest feedback, we at ipercepts take support very seriously, you will receive a call from your assigned relationship Manager ASAP and will keep your concern on priority.

Hope you will give improved feedback in coming days.

Thanks!

  • Reviewer Source 
  • Reviewed on 07/12/2019
Ekta G.
Business Development Executive
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 09/12/2019

"CRM"

Pros: Leads sorted and maintained at one place

Cons: Not user friendly and excel comes more handy sometimes

  • Reviewer Source 
  • Reviewed on 09/12/2019
Sanjeev R.
Marketing Head
Events Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/12/2019

"the more details, the better."

Pros: Campaigns : Its very easy track to customer

Cons: Customer : Its very easy search customer

Vendor Response

by Ipercepts Creative Soft Tech on 10/12/2019

Hi Sanjeev,

Thanks for the appreciation, will look forward to continue working with you.

Thanks!

  • Reviewer Source 
  • Reviewed on 05/12/2019