Who Uses Knak?

Enterprise marketing teams in any industry looking to become self-sufficient at creating amazing, agency quality, on-brand emails quickly and at scale for their existing tech stack.

What Is Knak?

Best suited for enterprise marketing teams (100-1000+ employees) struggling with the creation and management of on-brand emails at scale for their existing marketing campaigns. We enable anyone to build beautiful, on-brand emails that work with today's top marketing automation and sending platforms - Marketo, Eloqua, Salesforce Marketing Cloud, Pardot, Adobe Campaign, Gmail, Intercom. Bonus w/Knak Launch you can create & deploy campaigns without stopping foot inside Marketo.

Knak Details

Knak

https://knak.com

Founded 2015

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Knak pricing overview

Knak does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Yes

Knak deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • Live Online
  • Webinars
  • Documentation

Knak Features

  • Batch Processing
  • Collaboration
  • Digital Signature
  • Interaction Tracking
  • Multiple Output Formats
  • Templates

View full list of Document Generation Software

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

View full list of Email Marketing Software

  • A/B Testing
  • Analytics
  • Customizable Templates
  • Drag & Drop
  • Form Builder
  • Real Time Editing
  • Responsive
  • SEO Management

View full list of Landing Page Software

Knak Alternatives - Capterra UAE 2021

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Knak Reviews

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.9
Customer Service 5
Features 4.7
Value for Money 4.9

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Tom C.
Global Marketing Operations Manager
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/05/2020

"Easy to use, great integration with Marketo"

Comments: We've had a great experience with Knak, it has added a a lot of value and flexibility to our email creation process

Pros: The ease of use to create emails means anyone on the team can create the emails if required and the sync with Marketo is very effective.

Cons: Very little not to like about Knak, I have nothing to add here

  • Reviewer Source 
  • Reviewed on 02/05/2020
Ajay P.
Sr. Manager, Digital Marketing Strategy
Medical Devices, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/05/2020

"A real no-brainer"

Comments: We were using Marketo’s email builder with a custom template to build out our emails. While some of us could build out emails in Marketo, not all of our employees globally have the HTML/CSS expertise to effectively build using Marketo's native email buidler. Our Marketo email modules just were not flexible enough – especially when it came to resizing columns or easily supporting mobile-first, responsive emails. In addition, we always needed to go into the HTML code to troubleshoot the formatting or adjusting the CSS because content just wouldn’t render the same way in different email clients as it did within Marketo. In addition, with agencies building our emails, we found that they typically did not know how to code emails for Marketo. More often than not, the agencies would provide HTML code that did not render properly and one of the email builders or our IT team would have to troubleshoot the agency code or rebuild the email in Marketo using our template. This workflow was costly and creating bottlenecks that were delaying the distribution of our emails. On-boarding with Knak was excellent. Our customer success manager has been working with us from day 1. We did have an initial bump in the road with the implementation of Knak based on our brand standards; however, their team was very helpful with setting up all the other modules and giving us early access to the new editor which resolved all issues. We have rolled Knak out globally over the past 3 months.

Pros: Knak is an intuitive, easy-to-use HTML email builder without the need to know HTML or CSS. The email building platform has been developed specifically to solve the challenge of building branded emails that can be deployed through a variety of email distribution platforms by those who want to focus on the content of the email and not the coding. We love how quickly we can build our emails using Knak and...that the emails display properly on desktop and mobile clients.

Cons: I really don't have a con for Knak but...if pressed, the only one I can think of is one navigation-related issue that could be more refined. Such as when you go back to the list of emails in the "Email Center" the platform does not remember your filters. Not a big deal as they have a lightning fast search and you can also click a button to just see the emails you built. Plus, their dev team already has this in the works.

  • Reviewer Source 
  • Reviewed on 02/05/2020
Mitchell B.
Associate Marketing Operations Manager
Computer Software, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/02/2021

"I cannot recommend Knak enough!"

Comments: Overall the experience has been incredibly positive. Knak is always open to feedback and does a great job of communicating with us. I have never dealt with a vendor who is as customer-focused as they are.

Pros: Knak makes creating custom emails so much easier than doing the coding in Marketo (or your other marketing automation software). The code is clean so you get consistent rendering on all devices, it even works perfectly on Outlook! The software itself behaves as you would expect it to and the customer support is always top knotch. The integration with your other applications is a breeze as well.

Cons: There are some features that just don't exist yet, but Knak is actively working on updating many things.

  • Reviewer Source 
  • Reviewed on 23/02/2021
Robert B.
Marketing Specialist
Internet, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/05/2020

"Knak Review From Dice"

Comments: We are solving the better use of time when an email template for a client needs to be used more than once. Easy to clone.

Pros: I think the product is very user friendly when it comes to either building an email from the blank canvas, or a template already made, I usually have no issue.

Cons: I think the organization of the email center and especially the image library could be a little better. Kind of all over the place.

  • Reviewer Source 
  • Reviewed on 06/05/2020
Andrew S.
Marketing Manager
Information Technology & Services, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/05/2020

"Great product with excellent support!"

Comments: They have a very strong team that knows a lot about building quality emails that render on every platform and device; this translates well into the Knak builder. It has significantly reduced the time required to create emails from days to minutes, allowing us to focus our time elsewhere. Pair a great product with a great support team and you have a must-have solution for your email marketing stack!

Pros: Knak makes building emails extremely straight-forward and easy, all without the need to touch any code! It empowers our marketing team to create emails in minutes instead of days, without relying on developers or the design team. Their support is also top-notch! They are quick to resolve issues that arise and actually listen to and implement our product feedback to release new features that make our email creation even easier.

Cons: While there are certain things that can't be done with Knak, they are always improving the product and adding new features to fill holes in there email creation abilities. We have run into a few really complex designs that required custom-coded solutions on top of Knak templates, but the solution covers 99% of our email creation needs.

  • Reviewer Source 
  • Reviewed on 01/05/2020