---
description: Get detailed information about Apizee usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Apizee Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Apizee](/software/196053/apizee)

# Apizee

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> Live video, screen sharing and co-browsing for more efficient sales and support teams.
> 
> Verdict: Rated **4.8/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Apizee?

Customer service, field service, support and sales teams across all industries benefit from live visual engagement with their customer.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 16 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Apizee
- **Founded**: 2013

## Commercial Context

- **Starting Price**: €50.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Annotations
- Audio/Video Conferencing
- Automated Routing
- Call Center Management
- Call Recording Software
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Contact Management Software
- Data Security
- Desktop/Browser Sharing
- File Sharing Software
- HD Audio/Video
- Host Controls
- Live Chat Software
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Queue Management
- Real Time Screen Sharing
- Real-Time Chat
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduling Software
- Screen Recording Software
- Screen Sharing Software
- Service Level Agreement (SLA) Management
- Session Recording
- Surveys & Feedback
- Troubleshooting
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing Software
- Video Layouts/Views

## Integrations (5 total)

- Diabolocom
- Eloquant
- Kiamo
- ServiceNow
- Talkdesk

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)
- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software)
- [Meeting Software](https://www.capterra.ae/directory/30802/meeting/software)

## Alternatives

1. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (859 reviews)
2. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Nextiva](https://www.capterra.ae/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [Webex Suite](https://www.capterra.ae/software/733/webex) — 4.4/5 (7396 reviews)
5. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Reviews

### "Utilisation Apizee" — 5.0/5

> **Christian** | *5 February 2024* | Machinery | Recommendation rating: 9.0/10
> 
> **Pros**: Les fonctionnalités de pointage et de prise de photos
> 
> **Cons**: Les latences dus au réseau téléphonique.

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### "Simple et fiable \!" — 5.0/5

> **Jerome** | *26 January 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Grande facilité d'utilisation pour notre métreur et notre client. Il n'est pas nécessaire de faire d'installation sur le smartphone du client. L'équipe Apizee nous a accompagné des tests à l'intégration finale.
> 
> **Cons**: Aucun problème d'utilisation ne nous a été remontés. Il manque peut être une fonction de prise de mesures par vidéo.
> 
> Apizee nous sert à réaliser des chiffrages de travaux à distance, pour nos clients particuliers et nos bénéficiaires d'assurance.

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### "Apizee : une proximité augmentée" — 5.0/5

> **Verified Reviewer** | *22 September 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Facilité d'utilisation par les collaborateurs 
Diagnostic technique plus précis = gain de temps pour la prise en charge = satisfaction locataire améliorée
L'utilisation de cet outil permet d'éviter certains déplacements = plus de disponibilité pour les collaborateurs
> 
> **Cons**: RAS - nous n'avons pas rencontré d'inconvénient à ce jour dans notre utilisation quotidienne à partir du moment où nos interlocuteurs ont du réseau.

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### "UTILISATION COOPAIRS" — 5.0/5

> **Hugo** | *24 September 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: La solution offre une rapidité et une facilité dans l'utilisation pour nos interlocuteurs. Les problèmes rencontrés sont donc plus clair avec le visio diagnostic.
> 
> **Cons**: Rien a signaler sur ce point, la solution est facile à prendre en main pour nos agents, et les interlocuteurs en redemandent

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### "Un outil fiable et simple qui répond aux besoins" — 5.0/5

> **Sébastien** | *8 January 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: La simplicité, rapidité et prise en main de la caméra à distance permet de solutionner de nombreux cas de support, dépannage, assistance et d 'éviter des déplacements inutiles ou de l'incompréhension par les canaux classiques voix/mail/chat, etc..
> 
> **Cons**: Rien de notable, le produit correspond au cas d 'usage recherché
> 
> Nous avons utilisé Apizee dans le cadre d'une réponse à nos clients sur des situations de dépannages spécifiques

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## Links

- [View on Capterra](https://www.capterra.ae/software/196053/apizee)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/196053/Apizee/> |
| en-AE | <https://www.capterra.ae/software/196053/apizee> |
| en-AU | <https://www.capterra.com.au/software/196053/apizee> |
| en-CA | <https://www.capterra.ca/software/196053/apizee> |
| en-GB | <https://www.capterra.co.uk/software/196053/apizee> |
| en-IE | <https://www.capterra.ie/software/196053/apizee> |
| en-IL | <https://www.capterra.co.il/software/196053/apizee> |
| en-IN | <https://www.capterra.in/software/196053/apizee> |
| en-NZ | <https://www.capterra.co.nz/software/196053/apizee> |
| en-SG | <https://www.capterra.com.sg/software/196053/apizee> |
| en-ZA | <https://www.capterra.co.za/software/196053/apizee> |
| fr | <https://www.capterra.fr/software/196053/apizee> |
| fr-BE | <https://fr.capterra.be/software/196053/apizee> |
| fr-CA | <https://fr.capterra.ca/software/196053/apizee> |
| fr-LU | <https://www.capterra.lu/software/196053/apizee> |

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