---
description: Get detailed information about RAY usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: RAY Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [RAY](/software/195576/botbit)

# RAY

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> RAY helps multi-location businesses to improve their Customer Experience, Online Reputation and Local SEO.
> 
> Verdict: Rated **4.9/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RAY?

Brasil
Spain
United States
Mexico

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 10 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RAY
- **Location**: Buenos Aires, Argentina
- **Founded**: 2017

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing per location
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Colombia, Mexico, Spain, United States

## Features

- CRM Software
- Campaign Management Software
- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Email Marketing Software
- Feedback Management
- Keyword Tracking
- NPS Survey Structure
- Negative Feedback Management
- Offline Response Collection
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SMS Messaging
- Sentiment Analysis
- Social Media Integration
- Social Sharing
- Surveys & Feedback
- Text Analysis Software
- URL Customization
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software)
- [Survey Software](https://www.capterra.ae/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software)
- [Feedback and Reviews Management Software](https://www.capterra.ae/directory/31024/review-management/software)

## Alternatives

1. [Trustpilot](https://www.capterra.ae/software/169618/trustpilot) — 4.5/5 (1204 reviews)
2. [TrueReview](https://www.capterra.ae/software/210085/truereview) — 5.0/5 (152 reviews)
3. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (704 reviews)
4. [Swell](https://www.capterra.ae/software/172802/swell) — 4.6/5 (357 reviews)
5. [GiveMe5.ai](https://www.capterra.ae/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Reviews

### "Excelente y eficiente" — 5.0/5

> **Melina** | *27 May 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: La información representada en el dashboard y \[contenido sensible oculto\] es excelente como asesor de cuentas, manejando todo, en las presentaciones y la predisposición inmediata en cualquier consulta.
> 
> **Cons**: No tener una herramienta de reporte automático de reviews para reviews de 1 estrella sin comentarios.
> 
> Es excelente, desde la buena predisposición y su amplio conocimiento en el área. Hasta las presentaciones y eficiencia en el manejo de las marcas.

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### "Un servico rapido y agil" — 5.0/5

> **Fernando** | *21 February 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Que los clientes pueden hacer reseñas y nos llegan inmediatamente, la getion con graficos y comparaciones periodicas segun periodos, lo facil de entender.
> 
> **Cons**: Nada, es realmente efectivo, y agil. Solo lo utilizo para mantener reporte y control de reseñas.
> 
> Muy buena. Las actualizaciones, realemnte cumple con mis expectativas como Gerente.

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### "Super satisfechos con el servicio" — 5.0/5

> **Florencia** | *13 November 2023* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Me ayudo a centralizar las reseñas de mi negocio y automatizar las respuestas a esas reseñas.
Con la nueva funcionalidad de sentimiento me ayudó a detectar imperfecciones en el servicio ofrecido. Pudimos definir palabras claves y me da un % del sentimiento hacia esa palabra. Si es positivo, o negativo. Permite tambien identificar el % que representa a cada sucursal.
> 
> **Cons**: Se podría sumar un poco mas de personalización al portal de captación de datos. Pero ya ha sido reportado y el equipo están trabajando en la actualizacion.

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### "El uso de Ray en Temple cerveza" — 5.0/5

> **Gonzalo** | *5 January 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: La gestión de campañas y la posibilidad de exportar reseñas.
> 
> **Cons**: El análisis de sentimientos. Debería poder exportarse y sus gráficos presentarse de forma más legibles.

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### "Excelente herramienta para gestionar el trabajo" — 5.0/5

> **Lourdes** | *7 November 2023* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Lo que más me gustó es el fácil manejo del programa y lo simple que es organizar todo mediante el mismo.
> 
> **Cons**: A veces se buggea, pero despues de reiniciar el programa, funciona bien.
> 
> Lo utilizo hace un año de forma diaria y la realidad es que es muy util, facil de usar y satisfactoria a las tareas que se nos asignan, y por lo tanto, trae orden y control sobre la gestión del negocio.

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## Links

- [View on Capterra](https://www.capterra.ae/software/195576/botbit)

## This page is available in the following languages

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| en-AU | <https://www.capterra.com.au/software/195576/botbit> |
| en-CA | <https://www.capterra.ca/software/195576/botbit> |
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