Who Uses Jira?
Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.
What Is Jira?
Jira Software is the #1 software development tool used by agile teams. Millions trust Jira as the source of truth for every step of their software project's life-cycle.
Built on 15+ years of agile evolution and continuously updated to support the latest trends in software development, Jira helps teams deliver value to customers faster by releasing earlier, more often, and more iteratively.
Jira Details
Atlassian
http://www.atlassian.com
Founded 2002
Jira pricing overview
Jira has a free version and offers a free trial. Jira paid version starts at $7.00/month.
Starting Price
$7.00/month
Pricing Details
$0/month for teams with less than 10; $7/month for teams between 11-10,000
Free Version
Yes
Free Trial
Yes
Jira deployment and support
Support
- 24/7 (Live Rep)
- Online
Deployment
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- Live Online
- Webinars
- Documentation
Jira Features
Agile Project Management Tools Software
- Backlog Management
- Gantt/Timeline View
- Kanban Board
- Negative Feedback Management
- Prioritization
- Request Management
- Resource Management
- Retrospectives Management
- Status Tracking
- Supports Scrum
- Team Management
- Template Management
- Workflow Management
Application Development Software
- Access Controls/Permissions
- Code Refactoring
- Collaboration Tools
- Compatibility Testing
- Data Modeling
- Debugging
- Deployment Management
- Mobile Development
- No-Code
- Reporting/Analytics
- Software Development
- Source Control
- Web App Development
Bug Tracking Software
- Audit Trail
- Backlog Management
- Collaboration
- Task Management
- Ticket Management
- Workflow Management
Business Management Software
- Billing & Invoicing
- CRM
- Employee Management
- Financial Management
- Inventory Management
- Marketing Management
- Order Management
- Performance Metrics
- Project Management
- Purchasing
- Scheduling
- Time & Expense Tracking
- Training Management
- Vendor Management
Collaboration Software
- Brainstorming
- Calendar Management
- Contact Management
- Content Management
- Discussion Boards
- Document Management
- Project Management
- Real Time Editing
- Task Management
- Version Control
- Video Conferencing
DevOps Software
- Approval Workflow
- Dashboard
- KPIs
- Policy Management
- Portfolio Management
- Prioritization
- Release Management
- Timeline Management
- Troubleshooting Reports
Gantt Chart Software
- Alerts/Notifications
- Capacity Monitoring
- Color Coding
- Dependency Tracking
- Drag & Drop
- Milestone Tracking
- Progress Tracking
- Task Management
- Templates
IT Project Management Software
- Bug Tracking
- Issue Management
- Milestone Tracking
- Percent-Complete Tracking
- Portfolio Management
- Prioritization
- Product Roadmapping
- Requirements Management
- Resource Management
- Status Tracking
- Supports Agile
- Supports Scrum
- Task Management
- Testing / QA Management
- Time & Expense Tracking
Issue Tracking Software
- Assignment Management
- Dashboard
- Escalation Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Project Management
- Recurring Issues
- Task Management
Kanban Tools Software
- Collaboration Tools
- Dependency Tracking
- KPI Monitoring
- Milestone Tracking
- Multi-board
- Prioritization
- Project Planning
- Roadmapping
- Supports Scrum
- Task Management
- Time Tracking
Marketing Planning Software
- Budgeting/Forecasting
- Collaboration
- Goal Setting / Tracking
- Marketing Calendar
- Media Planning
- Predictive Analytics
- Presentation Tools
- Project Management
- Roadmapping
- Spend Management
OKR Software
- Customizable Dashboard
- Goal Management
- KPI Monitoring
- Negative Feedback Management
- Progress Tracking
- Strategic Planning
Product Management Software
- Collaboration
- Idea Management
- Milestone Tracking
- Prioritization
- Product Roadmapping
- Release Planning
- Requirements Management
- Resource Management
- Surveys & Feedback
- Workflow Management
Product Roadmap Software
- Collaboration
- Content Import/Export
- Drag & Drop
- Milestone Tracking
- Prioritization
- Requirements Management
- Workflow Management
Productivity Software
- Collaboration
- Database Creation
- Document Creation
- File Sharing
- Notes Management
- Office Suite
- Presentation Tools
- Project Management
- Task Management
- Team Chat
Project Management Software
- Agile Methodologies
- Budget Management
- Client Portal
- Collaboration Tools
- Cost-to-Completion Tracking
- Customizable Templates
- Gantt Charts
- Idea Management
- Kanban Board
- Milestone Tracking
- Portfolio Management
- Resource Management
- Time & Expense Tracking
- Traditional Methodologies
Project Planning Software
- Agile Methodologies
- Budget Management
- Collaboration Tools
- Due Date Tracking
- Gantt Charts
- Kanban Board
- Prioritization
- Progress Tracking
- Resource Management
- Task Management
- Template Management
- Traditional Methodologies
Project Portfolio Management Software
- Budgeting
- Change Management
- Collaboration
- Dashboard
- Milestone Tracking
- Portfolio Management
- Project Planning
- Reporting/Analytics
- Requirements Management
- Resource Management
- Task Management
- Time & Expense Tracking
Project Tracking Software
- Collaboration Tools
- Cost-to-Completion Tracking
- Gantt Charts
- Kanban Board
- Milestone Tracking
- Percent-Complete Tracking
- Prioritization
- Status Tracking
- Time & Expense Tracking
Resource Management Software
Vendor has not completed this information.
Scrum Software
- Backlog Management
- Collaboration Board
- Daily Reports
- Iteration Management
- KPI Monitoring
- Milestone Tracking
- Prioritization
- Progress Tracking
- Release Planning
- Roadmapping
- Sprint Planning
- Task Management
Strategic Planning Software
Vendor has not completed this information.
Task Management Software
- Collaboration Tools
- Create Subtasks
- Gamification
- Gantt/Timeline View
- Mobile Access
- Percent-Complete Tracking
- Recurring Task Management
- Reporting/Analytics
- Spreadsheet View
- Task Board View
- Time Tracking
- To-Do List View
Workflow Management Software
- Access Controls/Permissions
- Business Process Automation
- Calendar Management
- Compliance Tracking
- Customizable Dashboard
- Document Management
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- No-Code
- Task Management
- Third Party Integrations
- Workflow Configuration
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Jira Reviews
Read all reviewsOverall rating
Average score
Kevin W.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/11/2019
"JIRA is the best project planning and organising tool"
Comments: My overall experience is excellent, it is the best project management software ever. I have used a few others in the past, but there is none that can compete with JIRA. with a integration of slack, confluence, it is very hard to refuse.
Pros:
1. It is very flexible and fitted really well with agile development work. whether you are using kanban or standard sprint planning work flow, it supports all of those.
2. It is extremely useful to do project planning and creating stories, they will be saved in backlogs and you can access them with weight, estimate and priority.
3. It is quick to create a bug ticket to track bugs.
4. It is very easy to plan for a new sprint, by adding task, stories from the backlogs, it helps with the total points you want to target for a particular sprint, it automatically sum up the story points and make sure you don't over plan.
5. great report tool to help you analyse the project completion and nice burn down chart as well. To help the team retrospectively go back and review.
Cons:
1. It is a big over complex by providing such flexible functionalities. But it is worth the time and learning curve.
2. As a developer, I don't have to pay the bill. But it is not very cheap if you have a large development team, the bills add up quickly.
- Reviewer Source
- Reviewed on 27/11/2019
Luke A.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 09/11/2020
"Best and most true to tradition agile project/product management tool around"
Comments: I have a (probably unhealthy) love for Jira and would need a lot of convincing to switch. It's interface is genuinely enjoyable to use and it aligns perfectly with agile product management methodologies, natively and in conjunction with its plethora of add-ons.
Pros: Jira is an immensely powerful issue management tool. It's JQL language provides ultimate flexibility to satisfy the needs of all roles on a product/project team. It's easy to use (if agile concepts are familiar to you and semi-intuitive if they're not), easy to deploy (especially if you're using Jira Cloud) and easy to integrate with.
Cons: The pricing model for add-ons. You could have a 100 users registered to your Jira instance, have an add-on that is used by a small handful of power users, and still be paying a license fee for all 100 users. Very annoying!
- Reviewer Source
- Reviewed on 09/11/2020
Achal K.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/12/2020
"JIRA"
Comments: Jira is itself a technology I will say. I have been using this software for more than 5 years now. With both as a user and JIRA developer. With almost more than 5 years of my career, JIRA helped me in each and every project no matter what process you follow KANBAN, Agile all the tasks, projects,users, tickets can be managed by using JIRA.
Pros:
JIRA provides a solution for almost all project management issues. A lot of companies are migrating from Service now to JIRA software due to its pricing and features. Jira has a lot of subsidiaries and compatible with third-party plugins and apps.
Easy to use, customizable to list a few.
Cons: No cons as such but yes with the complex features provided by JIRA software will require good knowledge or hands-on to go with.
- Reviewer Source
- Reviewed on 01/12/2020
Julie K.
-
Overall Rating2 /5
-
Ease of Use1 /5
-
Features & Functionality1 /5
-
Customer Support4 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 09/07/2019
"JIRA Should Be Called the *Anti* Project Management Solution!"
Comments: Our decision to transition our project management systems fully to JIRA is one of the biggest regrets I have made for our company. In addition to the cons notes above, things that should be core features are missing or available as a 3rd party plugin, for extra $$. What's worse is that Atlassian has a plugin system with half of the plugins only available for the server version and then they don't build features that should exist in the core product because they are available elsewhere... as long as you use the server version. Run AWAY from this JIRA as fast as you can!!
Pros: If you are willing to do the work, the advanced search is useful and the user experience isn't bad except that to eliminate done tickets you have to deselect all then re-select every option except those of a done type.
Cons: Advanced search is the only useful way to reliably get information out, making getting even the smallest view of your data onerous. The core advantage of the tool - it's lack of structure - make it difficult to complete even the simplest of tasks without a ridiculous amount of effort. It's biggest failing is that everything is too flat by default. For example, I am working on a project now and the team has made duplicate tickets because the original tickets are too hard to find and are just dumped on the screen... we have sometimes used epics/stories/sub-tasks with sprints but these are truly inadequate... in today's time why should someone have to spend 20-30 hours a week grooming the backlog and writing searches when if the tool was any good it should (!!) be able generate these views automatically. We are now investigating other solutions like Wrike (absolutely no affiliation, not even sure we will switch to it) and in 10 minutes of testing we were getting views that we have been struggling to get out of JIRA for over a year. Also, you can't do something obvious like make a reminder in the future for a ticket, so you either get flooded with reminders for just about everything or you have to go outside the product to remind you to do something in JIRA. Seriously!?!
- Reviewer Source
- Reviewed on 09/07/2019
Verified Reviewer
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/11/2020
"The Ultimate Business Productivity Suite"
Comments: JIRA has been an excellent tool overall - provides the perfect mix of task, project and issue tracking features that every company needs. I have worked with JIRA in two independent fast-growing companies and both times it has been the main driver of productivity.
Pros: The fully integrated task and project management boards with extensive levels of detail to run Kanban maintenance boards, complex sprints and even visualise recruitment pipelines. In collaboration with Confluence and BitBucket, the Atlassian product suite make the management of a growing software team seem easy.
Cons: JIRA has quite a steep learning curve for less software native users and can appear too complex for the average operational or commercial person. As such, it can be difficult to convince new people to use JIRA without extensive training and hand-holding. This could be improved by guided tours and a simpler interface for "new starts".
- Reviewer Source
- Reviewed on 12/11/2020
