What Is Jira?
Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever.
Who Uses Jira?
All teams
Where can Jira be deployed?
About the vendor
- Atlassian
- Located in San Francisco, US
- Founded in 2013
Jira support
- Phone Support
- 24/7 (Live rep)
- Chat
Jira pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Jira has a free version and offers a free trial. Jira paid version starts at $7.50/month.
Pricing plans get a free trialAbout the vendor
- Atlassian
- Located in San Francisco, US
- Founded in 2013
Jira support
- Phone Support
- 24/7 (Live rep)
- Chat
Jira videos and images






Features of Jira
Reviews of Jira

Ryan
JIRA is a great way to track our team's work
Comments: Very positive when used well, very mediocre when not implemented well
Pros:
I like that it creates really easy to use tickets that can track our team's work and give everyone a great place to submit work for our team
Cons:
The only complaint that I have about JIRA is that I don't think I am taking full advantage of it. I have used the product now in three very different ways at three very different jobs. The possibilities are endless with this program, though I will admit that the current implementation is by far the best.
Cindy Tathiana
A Comprehensive Review of Jira
Comments: Overall, Jira is a great tool for any organization that needs a powerful project management solution. It's easy to use once you get the hang of it, and it has a lot of powerful features that make it easy to track and manage your projects. The cost may be quite high, but it's woWhile Jira is a powerful tool, it can be quite difficult for new users to learn how to use it. The learning curve can be quite steep, and there are a lot of features and options to choose from. Additionally, the cost of Jira can be quite high, depending on the plan you choose.
Pros:
Jira is an incredibly powerful and versatile project management tool that can help any organization manage and track their projects. It has an intuitive user interface and powerful features that make it easy to assign tasks, track progress, and collaborate with team members. It also has a great selection of integrations, allowing users to connect all sorts of tools like Slack or Trello to Jira.
Cons:
While Jira is a powerful tool, it can be quite difficult for new users to learn how to use it. The learning curve can be quite steep, and there are a lot of features and options to choose from. Additionally, the cost of Jira can be quite high, depending on the plan you choose.
Verified Reviewer
My experience while adopting Jira
Comments: fair enough
Pros:
the deployment was easy and you don't need any special skills to do
Cons:
user interface is not as easy as it should be, I feel they need improvement on the front end side of the app
Alternatives Considered: Sunrise ITSM, ClickUp, and Bitrix24
Reasons for Choosing Jira: I need something more automated
Switched From: Microsoft Excel
Reasons for Switching to Jira: My manager prefer Jira because he had used it before
Benjamin
Advanced Project Management tool
Comments: As a software solutions company, we have numerous projects on the go and use Jira to track them. We use Scrum, and Jira matches up with the Scrum process well. We do weekly sprints where we review the backlog and add tasks to our sprint, and this process is easy with Jira and allows many options.
Pros:
Jira is a nice and powerful tool to track our projects. This includes all Epics, Stories, Tasks, Sub-tasks and bugs. It allows for many options as well, including labels, easy prioritization (drag and drop). Recently they have added features to help track milestones, so you don't need MS project anymore. There are a lot of different reports (good for clients) and numerous integrations available.
Cons:
After you get to so many users, the costs increase quite a bit. Confluence and some add-ons are also additional costs. We have also found the odd bug. For example, the wrong ticket is updated, or in the backlog view the mouse curser can no longer select rows (fixed by a refresh). Classic Projects vs. New Project is also a bit confusing. It's hard to get new features for some of our old projects, unless we recreate the Project from the start.
Alternatives Considered: Trello, Microsoft Project, Basecamp, Wrike, and Asana
Reasons for Switching to Jira: We chose Jira as our team has experience using it already.
Ahmed
Jira, Streamlining Team Collaboration
Comments: Jira is considered as a robust and powerful project management tool that provides teams with the tools they need to collaborate and manage their tasks, issues, and projects effectively. The tool offers a wide range of features, such as task management, workflow configuration, collaboration, reporting and project tracking, alerts and notifications, access controls, calendar management, document management, and integrations with other tools.Jira's flexibility allows teams to customize their workflows and processes to match their specific requirements, and it provides a range of built-in templates to help teams get started quickly. The tool's collaboration features, such as commenting and notes, help teams to stay informed about the status of their work and provide feedback and share ideas.
Pros:
- Task management: Jira offers a comprehensive system to create, assign, and track tasks, with built-in templates to simplify the process.- Workflow Configuration: Jira allows teams to customize their workflows to match their specific processes and requirements, with built-in templates to aid in setup.- Collaboration: Jira provides a range of commenting and notes features to enable easy communication and collaboration among team members.- Reporting and Project Tracking: Jira offers a variety of reporting and project tracking features, including real-time data, visualization options, and built-in reports to help teams track progress, identify trends and measure performance.- Alerts and Notifications: Jira provides real-time alerts and notifications to keep teams informed of important changes and updates to tasks and issues.- Access controls and Permissions: Jira offers role-based access controls to manage access and permissions for different users and groups.- Calendar Management: Jira has a calendar feature that enables teams to schedule and manage their tasks and projects.- Document Management: Jira provides a central location to store and manage documents, such as files and images.- Integration: Jira can be integrated with a wide range of tools and applications, Like Slack, Google Calendar, Google Drive, Trello, GitHub, Bitbucket, Microsoft Excel, Word and Outlook & Zendesk.
Cons:
Jira is a powerful tool that provides a wide range of features to help teams collaborate and manage their tasks, issues, and projects effectively, but as it is a complex tool, it may require some time to set up and use. Also, the UI can be cluttered and confusing for some users, and the performance may be slow when working with large projects or many users. The mobile app may lack some features compared to the web version, and the reporting and analytics features can be limited. However, Jira offers many integrations, which can help teams to work more efficiently and effectively.
Alternatives Considered: Trello, Basecamp, monday.com, and Wrike
Reasons for Choosing Jira: - Advanced features: Jira offers a wide range of advanced features such as workflow customization, agile methodologies, reporting and analytics, and integration with other tools, which can be beneficial for teams that need more advanced functionality to manage their tasks, issues, and projects.- Scalability: Jira is designed to scale with the needs of organizations, and can handle large projects and teams with ease, which can be beneficial for organizations that are growing and need a more robust project management tool.- Ease of use: Jira is designed to be easy to use, with a user-friendly interface, built-in templates, and a wide range of resources and tutorials available online, which can be beneficial for teams that are new to project management or software development.- Cost: Jira is considered to be cost-effective solution for teams of all sizes, and the pricing plans are competitive compared to other project management and software development tools.- Integration: Jira offers a wide range of integrations with other tools and applications, which can help teams to work more efficiently and effectively by reducing the need to switch between different tools.
Switched From: Trello, Microsoft Project, and Basecamp
Reasons for Switching to Jira: Due to its advanced features such as workflow customization, agile methodologies, reporting and analytics, and integration with other tools. It is scalable and can handle large projects and teams with ease. It is easy to use with a user-friendly interface, built-in templates, and a wide range of resources and tutorials available online. Jira offers a wide range of integrations with other tools and applications, which can help teams to work more efficiently and effectively by reducing the need to switch between different tools. It offers advanced reporting and analytics features such as real-time data, visualization options, and built-in reports to help teams track progress, identify trends, and measure performance. Additionally, it provides support for Agile methodologies, collaboration features, customizable workflow, mobile app, and it is cost-effective. All these factors combined make Jira a powerful and versatile tool that can meet the needs of various teams and organizations.