---
description: Get detailed information about ICTContact usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ICTContact Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [ICTContact](/software/191194/ictcontact)

# ICTContact

Canonical: https://www.capterra.ae/software/191194/ictcontact

> ICTContact is automated and advance contact centre software solution supporting both inbound and outbound call centres.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ICTContact?

Buisness, service providers, carriers, telecom operators, call centres, contact centre, itsp

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: $399.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ICTContact Enterprise Edition with one agent license
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Jamaica, Japan, New Zealand, Pakistan, Peru, Portugal, United States, Venezuela

## Features

- Auto-Dialer
- Computer Telephony Integration
- Reporting/Analytics

## Integrations (4 total)

- Bitrix24
- HubSpot CRM
- SugarCRM
- SuiteCRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Alternatives

1. [AT\&T Contact Center](https://www.capterra.ae/software/1024528/att-contact-center) — 5.0/5 (3 reviews)
2. [Ozonetel](https://www.capterra.ae/software/1023229/ozonetel) — 5.0/5 (2 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/191194/ictcontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/191194/ictcontact> |
| de-AT | <https://www.capterra.at/software/191194/ictcontact> |
| de-CH | <https://www.capterra.ch/software/191194/ictcontact> |
| en | <https://www.capterra.com/p/191194/ICTContact/> |
| en-AE | <https://www.capterra.ae/software/191194/ictcontact> |
| en-AU | <https://www.capterra.com.au/software/191194/ictcontact> |
| en-CA | <https://www.capterra.ca/software/191194/ictcontact> |
| en-GB | <https://www.capterra.co.uk/software/191194/ictcontact> |
| en-IE | <https://www.capterra.ie/software/191194/ictcontact> |
| en-IL | <https://www.capterra.co.il/software/191194/ictcontact> |
| en-IN | <https://www.capterra.in/software/191194/ictcontact> |
| en-NZ | <https://www.capterra.co.nz/software/191194/ictcontact> |
| en-SG | <https://www.capterra.com.sg/software/191194/ictcontact> |
| en-ZA | <https://www.capterra.co.za/software/191194/ictcontact> |
| es | <https://www.capterra.es/software/191194/ictcontact> |
| es-AR | <https://www.capterra.com.ar/software/191194/ictcontact> |
| es-CL | <https://www.capterra.cl/software/191194/ictcontact> |
| es-CO | <https://www.capterra.co/software/191194/ictcontact> |
| es-CR | <https://www.capterra.co.cr/software/191194/ictcontact> |
| es-DO | <https://www.capterra.do/software/191194/ictcontact> |
| es-EC | <https://www.capterra.ec/software/191194/ictcontact> |
| es-MX | <https://www.capterra.mx/software/191194/ictcontact> |
| es-PA | <https://www.capterra.com.pa/software/191194/ictcontact> |
| es-PE | <https://www.capterra.pe/software/191194/ictcontact> |
| fr | <https://www.capterra.fr/software/191194/ictcontact> |
| fr-BE | <https://fr.capterra.be/software/191194/ictcontact> |
| fr-CA | <https://fr.capterra.ca/software/191194/ictcontact> |
| fr-LU | <https://www.capterra.lu/software/191194/ictcontact> |
| it | <https://www.capterra.it/software/191194/ictcontact> |
| ja | <https://www.capterra.jp/software/191194/ictcontact> |
| nl | <https://www.capterra.nl/software/191194/ictcontact> |
| nl-BE | <https://www.capterra.be/software/191194/ictcontact> |
| pl | <https://www.capterra.pl/software/191194/ictcontact> |
| pt | <https://www.capterra.com.br/software/191194/ictcontact> |
| pt-PT | <https://www.capterra.pt/software/191194/ictcontact> |
| sv | <https://www.capterra.se/software/191194/ictcontact> |
| tr | <https://www.capterra.web.tr/software/191194/ictcontact> |

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