--- description: Get detailed information about Loom usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loom Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Video Making Software](/directory/31677/video-making/software) > [Loom](/software/191187/loom) # Loom Canonical: https://www.capterra.ae/software/191187/loom Page: 1 / 22\ Next: [Next page](https://www.capterra.ae/software/191187/loom?page=2) > AI-based video messaging platform that helps businesses record the screen and replace that meeting with a Loom video. > > Verdict: Rated **4.7/5** by 518 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Loom? Loom customers report time-savings, fewer meetings, increased prospecting success rates, and more efficient teamwork with video messaging. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 518 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Animation Software - Annotations - Audio Calls - Audio Capture - Collaboration Tools - Commenting/Notes - Content Library - Content Management System (CMS) Software - Customizable Branding - Desktop/Browser Sharing - Discussions/Forums - Engagement Tracking - File Sharing Software - Media Library - Mobile Access - Mobile Screen Sharing - Online Video Platform Software - Reporting & Statistics - Reporting/Analytics - Screen Capture - Screen Recording Software - Search/Filter - Social Sharing - Video Capture - Video Creation - Video Editing Software - Video Support - YouTube Uploading ## Integrations (8 total) - Dropbox Business - Gmail - Intercom - Microsoft Teams - Slack - Trello - Zendesk Suite - inVision ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Video Making Software](https://www.capterra.ae/directory/31677/video-making/software) ## Related Categories - [Video Making Software](https://www.capterra.ae/directory/31677/video-making/software) - [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software) - [Team Communication Software](https://www.capterra.ae/directory/31033/team-communication/software) - [Screen Recording Software](https://www.capterra.ae/directory/31975/screen-recording/software) - [Screen Sharing Software](https://www.capterra.ae/directory/31738/screen-sharing/software) ## Alternatives 1. [Snagit](https://www.capterra.ae/software/209649/snagit) — 4.7/5 (497 reviews) 2. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews) 4. [OBS Studio](https://www.capterra.ae/software/164144/obs) — 4.7/5 (1072 reviews) 5. [Camtasia](https://www.capterra.ae/software/203013/camtasia) — 4.5/5 (449 reviews) ## Reviews ### "Loom Review" — 5.0/5 > **Johna** | *24 February 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I thought it was a nice visual way to show examples for training material for my staff. It was nice to be able to send videos in live time. > > **Cons**: The speed was hard to figure out at 1st but once I played around with it I was able to figure it out with no issues. ----- ### "he fastest way to explain anything async, indispensable for remote teams" — 5.0/5 > **Matias** | *21 October 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: What I like most is how quickly I can record, share, and get watched. Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji so I know what landed without a meeting. For remote work this collapses back-and-forth emails into a single clear video. Screen capture quality is crisp, the editor is simple for trims, and the AI features (summaries, titles, and chapters) save real time when I’m sending demos to clients or explaining tasks to my team. > > **Cons**: There isn’t much to dislike, but the web editor is intentionally lightweight, so fine audio mixing or multi-track polish still requires exporting. I’ve hit an occasional hiccup with uploads on spotty Wi-Fi, and organization can get messy if your workspace grows without naming rules or folders. None of these were deal-breakers. > > I’m Matías, founder at Anunzi (marketing + AI). We used a paid plan for a year and then paused mainly because our project volume dropped, not because Loom under-delivered. During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting time and shortened feedback cycles. From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content. Value for money is excellent if your team records regularly; even on lighter months, the AI summaries and instant sharing justify the tool when you’re remote. Customer support has been responsive the few times we reached out. Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t tell” solution we’ve tried. Five stars from me because it meaningfully improves communication speed and clarity. ----- ### "Loom review" — 4.0/5 > **Rakhi** | *27 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It lets me explain something without needing to schedule time with someone. It’s great for walkthroughs, quick demos, and giving feedback because the message lands with context—people can see exactly what I’m referring to. I also like that it’s easy to share and revisit later, so the same recording can help multiple people without repeating myself. > > **Cons**: One downside is that recordings can get scattered over time unless there’s a consistent way to organize them, so finding “that one video” later can take effort. Also, editing is helpful but still a bit time-consuming if you want a really polished outcome—sometimes it’s easier to re-record than to fine-tune a longer clip. > > My experience with Loom has been very positive. It’s a simple tool that saves time, improves clarity, and makes async communication feel more natural—especially for explaining bugs, product flows, or status updates. While organization and light editing could be smoother, it’s still one of the most effective tools I’ve used for quick, clear communication. ----- ### "Disappointing Service" — 1.0/5 > **Amr** | *9 March 2026* | Financial Services Software | Recommendation rating: 0.0/10 > > **Pros**: The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature. > > **Cons**: Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund. Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality. I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies. > > Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot. ----- ### "Easy, Simple and effective." — 4.0/5 > **Verified Reviewer** | *14 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Simplicity and the ability to share with links. I've used competitors, and they also seem very buggy. Scren capture is strong. > > **Cons**: Nothing to really note, it has limited functionality and is simple to use - no complaints as a user of loom > > Does exactly what it is intended to and i need it to do - simple, quick and reliable. Recording' videos made easy. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.ae/software/191187/loom?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/191187/loom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data