---
description: Get detailed information about Viafoura usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viafoura Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Community Software](/directory/30800/community/software) > [Viafoura](/software/191115/viafoura-community-building-suite)

# Viafoura

Canonical: https://www.capterra.ae/software/191115/viafoura-community-building-suite

Page: 1 / 2\
Next: [Next page](https://www.capterra.ae/software/191115/viafoura-community-building-suite?page=2)

> Viafoura is a digital experience company that helps brands activate their audiences.
> 
> Verdict: Rated **4.8/5** by 9 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Viafoura?

Media Publishers, Local \& National News, OTT, Broadcasters, Lifestyle Sites, and major Brands

Our community platform is best suited for publisher sites with over 10 million monthly page views.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 9 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Viafoura
- **Location**: Walnut,, US

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Pricing Details**: Please contact Viafoura directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Canada, Ireland, Mexico, Spain, United Kingdom, United States

## Features

- Access Certification
- Access Controls/Permissions
- Alerts/Notifications
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Compliance Management
- Content Management System (CMS) Software
- Customizable Branding
- Data Import/Export
- Engagement Tracking
- Feedback Management
- Ideation
- Live Chat Software
- Member Directory
- Mobile Access
- Moderation
- Multi-Factor Authentication Software (MFA)
- Multi-Language
- Privileged Account Management
- Proactive Chat
- Reporting & Statistics
- Reporting/Analytics
- Self-Service Access Request
- Single Sign On Software
- Third-Party Integrations
- Transcripts/Chat History
- Unified Directory

## Integrations (4 total)

- LoginRadius
- MPP BI
- Outbrain
- Zephyr Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Community Software](https://www.capterra.ae/directory/30800/community/software)

## Related Categories

- [Community Software](https://www.capterra.ae/directory/30800/community/software)
- [Publishing and Subscriptions Software](https://www.capterra.ae/directory/20020/publishing-and-subscriptions/software)
- [Identity Management Software](https://www.capterra.ae/directory/30777/identity-management/software)
- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)

## Alternatives

1. [Yotpo](https://www.capterra.ae/software/144389/yotpo) — 4.5/5 (375 reviews)
2. [Influitive](https://www.capterra.ae/software/136258/advocatehub) — 4.7/5 (247 reviews)
3. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1420 reviews)
4. [Weave](https://www.capterra.ae/software/141842/weave) — 4.3/5 (668 reviews)
5. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (702 reviews)

## Reviews

### "Supercharged user engagement" — 5.0/5

> **Richard** | *25 August 2021* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: The implementation of this product, as well as the moderation features, make Viafoura a wonderful solution for reintroducing user conversations on our Web sites. We are a local media provider and publish scores of stories every day. We had given up on commenting and live chats because of limited time available to moderate those conversations, but the AI and human moderation offered by Viafoura has made this a viable option for us again. We still review the user comments each day but without this proactive moderation offered by Viafoura, we wouldn't have moved forward. Also, the AI seems to become smarter over time as we manually override its choices.
> 
> **Cons**: Early in the deployment the AI moderation was still learning and more local moderation was needed. But in the past few months we have been able to scale back the time we devote to moderation. A production-ready mobile app SDK would be great as well\!
> 
> My experience with Viafoura has been overwhelmingly positive. Their account reps and managers reach out to us regularly to help us with challenges or show us new ways to use their products. I highly recommend their products to any publisher hoping to add community engagement to their sites.

-----

### "Two minutes for Roughing\!" — 5.0/5

> **Mike** | *17 May 2021* | Sports | Recommendation rating: 8.0/10
> 
> **Pros**: Although we thankfully don't utilize it as much as other sites may need to, the incremental ban functionality is extremely valuable and helps us maintain decorum within the comment threads on our news articles.
> 
> **Cons**: Haven't come across anything that feels truly lacking or problematic.
> 
> Viafoura help us ensure things are always running smoothly within Sportsnet.ca's commenting community, a place which -- given the naturally polarizing nature of the subject matter -- can be quite, er, "spirited" at times. Their moderation workflow allows us to see where some users may be stepping over the line and in need of a few minutes in the penalty box, to see the sports metaphor through. 

Beyond that, the customer support is top-notch and the roadmap of new features we can benefit from in the future is very robust.

-----

### "Viafoura fits to our business" — 4.0/5

> **Fran** | *26 September 2019* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: It is a flexible and configurable software, it makes easy the integration in different ways (frontend, api,...) and the offer a good customer service.
> 
> **Cons**: Maybe the administration application could be structured in a more usable way, but in general the software covers all the expected funcionalities with quality.
> 
> In our case, we need to offer users a ratings and comments platform in a large number of pages (more than 3 million pages) , administrator moderation, integration with a third party identity management platform,  business owners could manager their comments, etc...

-----

### "The best tool to moderate comments" — 5.0/5

> **Kattia** | *24 September 2019* | Newspapers | Recommendation rating: 10.0/10
> 
> **Pros**: ViaFoura adds value to our subscription-based business model. This tool allows us to increase engagement, subscriptions and retention rates of readers. 
ViaFoura makes it easy to eliminate offensive and defamatory comments. It allows us to keep a community of readers away from xenophobia, discrimination based on gender or origin because we can moderate comments and avoid inappropriate words.
> 
> **Cons**: I haven\`t negative observations about this software.
> 
> The ViaFoura moderation system helps to build a loyal digital community that interacts, thinks and discusses without offenses.

-----

### "ViaFoura" — 4.0/5

> **Niels** | *30 June 2021* | Newspapers | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use as a user and provides a lot of insights as a product manager.
> 
> **Cons**: For us the migrating to V3 was hard because of the custom features we've build in.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.ae/software/191115/viafoura-community-building-suite?page=2)

## Links

- [View on Capterra](https://www.capterra.ae/software/191115/viafoura-community-building-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/231840/Viafoura-Community-Building-Suite/> |
| en-AE | <https://www.capterra.ae/software/191115/viafoura-community-building-suite> |
| en-AU | <https://www.capterra.com.au/software/191115/viafoura-community-building-suite> |
| en-CA | <https://www.capterra.ca/software/191115/viafoura-community-building-suite> |
| en-GB | <https://www.capterra.co.uk/software/191115/viafoura-community-building-suite> |
| en-IE | <https://www.capterra.ie/software/191115/viafoura-community-building-suite> |
| en-IL | <https://www.capterra.co.il/software/191115/viafoura-community-building-suite> |
| en-IN | <https://www.capterra.in/software/191115/viafoura-community-building-suite> |
| en-NZ | <https://www.capterra.co.nz/software/191115/viafoura-community-building-suite> |
| en-SG | <https://www.capterra.com.sg/software/191115/viafoura-community-building-suite> |
| en-ZA | <https://www.capterra.co.za/software/191115/viafoura-community-building-suite> |
| fr | <https://www.capterra.fr/software/191115/viafoura-community-building-suite> |
| fr-BE | <https://fr.capterra.be/software/191115/viafoura-community-building-suite> |
| fr-CA | <https://fr.capterra.ca/software/191115/viafoura-community-building-suite> |
| fr-LU | <https://www.capterra.lu/software/191115/viafoura-community-building-suite> |
| pt | <https://www.capterra.com.br/software/191115/viafoura-community-building-suite> |
| pt-PT | <https://www.capterra.pt/software/191115/viafoura-community-building-suite> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Viafoura","description":"Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users.\n\nWe work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. In fact, our socially immersive tools — including topic and author follows, real-time conversations, an on-site community","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/29022f77-c9e4-4824-817e-b6db6ebc30de.png","url":"https://www.capterra.ae/software/191115/viafoura-community-building-suite","@id":"https://www.capterra.ae/software/191115/viafoura-community-building-suite#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":9},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/software/191115/viafoura-community-building-suite#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Viafoura?","@type":"Question","acceptedAnswer":{"text":"Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users.We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. In fact, our socially immersive tools — including topic and author follows, real-time conversations, an on-site community","@type":"Answer"}},{"name":"Who Uses Viafoura?","@type":"Question","acceptedAnswer":{"text":"Media Publishers, Local & National News, OTT, Broadcasters, Lifestyle Sites, and major BrandsOur community platform is best suited for publisher sites with over 10 million monthly page views.","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/191115/viafoura-community-building-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Community Software","position":2,"item":"/directory/30800/community/software","@type":"ListItem"},{"name":"Viafoura","position":3,"item":"/software/191115/viafoura-community-building-suite","@type":"ListItem"}]}]}
</script>