--- description: Get detailed information about Caterbook usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Caterbook Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/31615/hotel-channel-management/software) > [Caterbook](/software/190985/caterbook-v5) # Caterbook Canonical: https://www.capterra.ae/software/190985/caterbook-v5 Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/190985/caterbook-v5?page=2) > Where B\&B meets F\&B. Everything a pub or hotel needs to manage their accommodation bookings alongside a busy bar or restaurant. > > Verdict: Rated **5.0/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Caterbook? Caterbook is used by small hotels and pubs with rooms, operating in a busy F\&B setting. Daily breakfast list, ResDiary Integration, various EPOS integrations to post to room, and functions management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 24 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Caterbook - **Founded**: 2005 ## Commercial Context - **Starting Price**: £70.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Gibraltar, Guernsey, Ireland, Isle of Man, Jersey, Malta, United Kingdom ## Features - Booking Management - Booking Notes - CRM Software - Calendar Management - Channel Analytics - Customer Support Software - Dynamic Pricing - GDS/OTA Integration - Group Reservations - Guest Experience Management - Inventory Control Software - Multi-Channel Management - Online Booking - Partner Management Software - Payment Processing Software - Point of Sale (POS) - Promotions Management - Reporting/Analytics - Reservations Management - Room Inventory ## Integrations (4 total) - Epos Now - OpenKey Front Desk - RoomPriceGenie - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Hotel Channel Management Software](https://www.capterra.ae/directory/31615/hotel-channel-management/software) ## Related Categories - [Hotel Channel Management Software](https://www.capterra.ae/directory/31615/hotel-channel-management/software) - [Channel Management Software](https://www.capterra.ae/directory/30678/channel-management/software) - [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software) - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) ## Alternatives 1. [eZee Absolute](https://www.capterra.ae/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 2. [Sirvoy](https://www.capterra.ae/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 3. [ResNexus](https://www.capterra.ae/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 4. [Little Hotelier](https://www.capterra.ae/software/144307/little-hotelier) — 4.0/5 (220 reviews) 5. [Stayflexi](https://www.capterra.ae/software/193259/flex-pms) — 4.7/5 (154 reviews) ## Reviews ### "We have used Caterbook for years - give it a try\!" — 5.0/5 > **Emma** | *13 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Caterbook has helped our business to manage, keep track and spot trends to ensure we get the best use out of our rooms and advertising spend for a number of years. The emails that we can send to guests are professional and can be personalised and amended to suit. Whenever we have had had call to contact customer support they have been incredibly helpful and patient (especially for those of us who are not as tech savvy as others\! ) The reports make comparing year on year differences simple. Overall Caterbook has been great for us as a business. > > **Cons**: We wish there was a linked table management and PLU system as integration of all 3 would be a massive help to us. > > Caterbook has truly been helpful to our business and continues to provide us with a reliable , accurate, helpful hotel management system day in day out, all available from anywhere in the world. ----- ### "Oakwood Farm Chester" — 5.0/5 > **Peter** | *6 November 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and always able to get direct telephone customer support / training which we find very useful > > **Cons**: Nothing Really, if I had to be picky, I would say it is not the cheapest system out there.But for me this is outweighed by its ease of use and customer service > > We have been with caterbook a number of years now, in that time other products have contacted us to demonstrate there system . BUT I have remained as I have found it to be far better and I value the ability to contact them quickly ----- ### "Caterbook review" — 5.0/5 > **Tracey** | *2 November 2024* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I like the simplicity whilst still offering loads of features, and also having direct contact with the staff who happily welcome feedback and more often that not, act on it with the updates > > **Cons**: When applying my pricing, the screen looks overwhelming, so would be great to be able to break up the screen like a calendar view > > Very positive overall experience, great to deal with ----- ### "Excellent product and even better service\!\!" — 5.0/5 > **Leanne** | *8 July 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of the software, I have used multiple PMS systems in the past and this is by far the easiest to navigate. > > **Cons**: I can't say there's anything I least like at the moment as everything we have required or needed has either been set up by the team or something they are working on to upgrade the system. > > The experience has been amazing, even from the initial sales calls and setup calls, nothing has been too pushy and done at a pace that has been manageable for the team. ----- ### "Caterbook review" — 5.0/5 > **Jenna** | *13 November 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The Caterbook support team are always on hand to answer any questions we have (and there are often lots\!). Their service is exceptional and very personal, as they truly understand their customers and their businesses. They know their system inside and out, which is invaluable when you call for support—there’s always an answer or solution. We really appreciate how promptly they respond, always following up with an email or call. It’s reassuring to know we’re supported by a team who genuinely cares. Caterbook is an easy system to navigate and use and is always evolving to improve and update to make it even slicker and better for customers. > > **Cons**: There is nothing to report in this section. We are excited to learn about the new pilot with REs diary. > > Excellent support team and highly recommend. Very knowledgeable and quick to resolve any issues or questions we may have. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/190985/caterbook-v5?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/190985/caterbook-v5) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data