--- description: Get detailed information about Teladoc Health usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Teladoc Health Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Podiatry EMR Software](/directory/32617/podiatry-emr/software) > [Teladoc Health](/software/190055/teladoc) # Teladoc Health Canonical: https://www.capterra.ae/software/190055/teladoc Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/190055/teladoc?page=2) > Remote patient monitoring tool that allows medical professionals to provide virtual medical attention and prescriptions to patients. > > Verdict: Rated **2.5/5** by 91 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Teladoc Health? Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.5/5** | 91 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support Software | 2.3/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Teladoc Health ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Teladoc for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Confirmations/Reminders - Data Import/Export - E-Prescribing - Electronic Payments - For Medical Purposes - Formulary Management - HIPAA Compliant - Medical Billing Software - Mobile Access - Monitoring Device Integration - Multi-Location - Multi-Provider Practice - Online Forms - Online Scheduling - Patient Communications - Patient Engagement Software - Patient Portal Software - Patient Questionnaires - Patient Records Management - Payment Processing Software - Reminders - Remote Treatment Planning - SMS Messaging - Scheduling Software - Self Service Portal - Telemedicine Software - Video Conferencing Software - Virtual Visits ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Podiatry EMR Software](https://www.capterra.ae/directory/32617/podiatry-emr/software) ## Related Categories - [Podiatry EMR Software](https://www.capterra.ae/directory/32617/podiatry-emr/software) - [Patient Scheduling System](https://www.capterra.ae/directory/33315/patient-scheduling/software) - [Patient Engagement Software](https://www.capterra.ae/directory/31085/patient-engagement/software) - [Mental Health EHR Software](https://www.capterra.ae/directory/32510/mental-health-ehr-software/software) - [Medical Scheduling Software](https://www.capterra.ae/directory/30027/medical-scheduling/software) ## Alternatives 1. [Doxy.me](https://www.capterra.ae/software/158461/doxy-me) — 4.6/5 (1227 reviews) 2. [Mend](https://www.capterra.ae/software/165634/mend-app) — 4.6/5 (920 reviews) 3. [Carepatron](https://www.capterra.ae/software/195467/care-patron) — 4.4/5 (858 reviews) 4. [athenaOne](https://www.capterra.ae/software/98735/athenaone) — 3.8/5 (912 reviews) 5. [Tebra](https://www.capterra.ae/software/129169/tebra) — 3.9/5 (1380 reviews) ## Reviews ### "Drs good; system BAD" — 1.0/5 > **Donna** | *8 September 2024* | Entertainment | Recommendation rating: 1.0/10 > > **Pros**: The providers, if you can get to one, have been good, so far (medical \& mental health) > > **Cons**: The Teladoc system \&customer service are terrible. They always blame internal glitches on provider. It's a runaround > > GITCHES IN SYSTEM INFURIATE, CONSISTENTLY \& CONSTANTLY. ----- ### "Ease of access to medical care" — 4.0/5 > **Ivy** | *11 January 2025* | Professional Training & Coaching | Recommendation rating: 9.0/10 > > **Pros**: This is a good services to use for minor health concern that you are sure you have. > > **Cons**: Sometimes the app does not work properly and causes challenges to use the app ----- ### "Absolutely horrible" — 1.0/5 > **Annie** | *2 July 2026* | Accounting Software | Recommendation rating: 0.0/10 > > **Pros**: Nothin, there are absolutely no pros I have about this experience or this company. I will stay far away in the future. > > **Cons**: Dismissive, rude, unhelpful. I would not recommend to my worst enemy. They are so harmful to people and uncaring. > > Absolutely horrible I tried teladoc to get some advice and health help about an ongoing cough and congestion I was dealing with. The provider was dismissive, rude, and in quite a hurry. When I expressed concern that he wasn't quite understanding what I was coming on the call for, he said "do you want the prescriptions or not?" I said, I guess so, and she hung up the call. I am disturbed by the level of disrespect he showed me In turn, also the disrespect shown by the teladoc health team in general. I opened a complaint and requested a refund which they refused. To pay $89 for a 3 minute video call where you're ignored and dismissed is absolutely horrible. Save your time and your money. ----- ### "Don't trust Teladoc Health" — 1.0/5 > **Alexis** | *4 October 2025* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: Unfortunately nothing. I was excited about the prospect of receiving a valid medical opinion quickly, but that didn't pan out. > > **Cons**: Doctor closed case too early (which Teladoc Health admitted). I spent a total of 1.5 hours (over 3 calls) on the call with Customer Service and never got a resolution, and unfortunately wasted $89 for no diagnosis. > > I used Teladoc Health for a dermatology appointment and ran into significant issues with their platform and customer service. According to Teladoc’s policy, patients can send a follow-up message to their doctor within seven days, including additional questions or photos. When I tried to do this, the platform only allowed me to upload one photo, even though the initial submission had accepted multiple. In the follow-up message, I made it clear to the doctor that I was having trouble uploading the correct photos. I also called Customer Support immediately to figure out how to send the correct photos. While I was still on the phone with Support, the doctor closed my case, leaving me unable to provide the information needed for a proper diagnosis. Over the next several weeks I followed up multiple times with Teladoc. Support agents admitted the doctor was too hasty in closing the case, and told me my request would be escalated and that I would likely hear from a supervisor within a few days. No one ever contacted me. When I followed up again, my requests to either reopen the case with the doctor to get a correct diagnosis, to reschedule with another doctor at no charge, or to receive a refund were all denied. Teladoc also claimed they had emailed me updates, but no emails were ever received (I checked spam and junk). In the end, I paid $89 and never had the chance to get a meaningful medical opinion, and the Customer Service was truly disappointing. Teladoc had multiple chances to make it right and simply didn’t. ----- ### "Convenient, Reliable, and Accessible." — 5.0/5 > **Mustapha** | *3 April 2025* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: Teladoc's access and simplicity of use are really valued by me. Particularly for non-urgent health issues, being a student with access to healthcare professionals practically is a great advantage. The consultations are very professional, brief, and enlightening; the process is straightforward. > > **Cons**: One drawback is the limit of available services based on your area. Availability of particular specialties or services in some regions may be limited, and occasionally the wait time for particular appointments might be somewhat longer than anticipated. > > In total, I have had good encounters with Teladoc. It offers a simple-to-use and dependable pathway to remote healthcare access. It is wonderful for dermatology, general medical consultations, and mental health support. Particularly during busy periods, it is a useful resource for students or anyone who needs medical guidance without the annoyance of visiting an office. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/190055/teladoc?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/190055/teladoc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | ko | | | nl | | | nl-BE | | ----- ## Structured Data