--- description: Get detailed information about Sendcloud usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sendcloud Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [Sendcloud](/software/189663/sendcloud) # Sendcloud Canonical: https://www.capterra.ae/software/189663/sendcloud Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/189663/sendcloud?page=2) > Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. > > Verdict: Rated **4.0/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sendcloud? E-commerce stores and brands ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 96 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sendcloud - **Founded**: 2012 ## Commercial Context - **Starting Price**: €40.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Sendcloud offers a free trial of 14 days, after which the software is available across four pricing tiers and scales with monthly shipping volume, as outlined below: Essential (1-100 orders): Available for free Small Shop (100-400 orders): €40 per month Large Shop (400-1000 orders): €89 per month Business (1000-2500 orders): €179 per month Enterprise (2500+ orders): Let's talk - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Italian, Spanish - **Available Countries**: Austria, Belgium, Curaçao, France, Germany, Italy, Netherlands, Spain, United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Customer Database - Delivery Tracking - Ground Shipping - Label Printing Software - Order Management Software - Order Tracking - Reporting & Statistics - Reporting/Analytics - Returns Management - Shipment Price Calculation - Shipment Tracking Software - Shipping Labels - Shipping Management - Status Tracking - Third-Party Integrations - eCommerce Management ## Integrations (13 total) - Adobe Commerce - BigCommerce - Lightspeed Retail - Online Auction System - PlentyONE - PrestaShop - ShipHero - Shopify - Shopify POS - Shopify Plus - Shopware - Wix - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Shipping Software](https://www.capterra.ae/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.ae/directory/30104/shipping/software) - [Shipment Tracking Software](https://www.capterra.ae/directory/31602/shipment-tracking/software) - [eCommerce Software](https://www.capterra.ae/directory/3/ecommerce/software) - [Courier Software](https://www.capterra.ae/directory/10046/courier/software) - [Logistics Software](https://www.capterra.ae/directory/30081/logistics/software) ## Alternatives 1. [ShipTime](https://www.capterra.ae/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Easyship](https://www.capterra.ae/software/170399/easyship) — 4.3/5 (276 reviews) 3. [ShipStation](https://www.capterra.ae/software/155621/shipstation) — 4.6/5 (953 reviews) 4. [Pirate Ship](https://www.capterra.ae/software/172133/pirate-ship) — 4.9/5 (1004 reviews) 5. [Freightview](https://www.capterra.ae/software/136895/freightview) — 4.7/5 (743 reviews) ## Reviews ### "Great all-in-one tool for logistics" — 5.0/5 > **Julian** | *4 February 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Super easy if you need to send packages. Makes sure that we are able to streamline our logistic processes, even that we are not e-commerce > > **Cons**: Not as easy to integrate as it only uses API and not Zapier for example > > Overall Sendcloud is a great tool that allows us to streamline our logistics process. It makes sure we are on track on incoming packages and it gives a nice discount on packages as well. ----- ### "Recommended for small and big ecommerce sellers." — 4.0/5 > **Tim** | *25 May 2025* | Import & Export | Recommendation rating: 8.0/10 > > **Pros**: Easy to use. We use it for labels we can send to customers to return products with. Easily useable and its nice that you pay afterwards. > > **Cons**: I don't like the fact that the return portal only works with paid plans and that without your own carrier contract the labels are actually more expensive. > > Great experience. We have been using it for over 4 years and we will most likely keep using it for our return labels or occassionally for shipments outside of our fulfilment center. ----- ### "Totally Useless, Only Sign Up If You Want to Destroy Your Business" — 1.0/5 > **Kayzar** | *10 June 2022* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I found no pros, they were more expensive and charged for the account as well where the competition don’t charge for basic customer care. Software was no different than other similar companies just hyped up by the sales reps who are complete liars. > > **Cons**: I found a lot of time wasting when trying to get things done, was told that they had integrated software with Amazon but this only worked satisfactorily with U.K. orders but I export to Europe mainly > > My experience of SendCloud was that they are a bunch of liars that will tell you anything to make you sign up but then deliver absolutely nothing they promised. They negotiated rates with me then after I paid 2 invoices which was what we had agreed the next invoices had a bunch of hidden charges. They were unprofessional, I didn’t speak to the account manager for several weeks due to “partying too much”. The main reason I signed up was a promise about customer support handling customs issues which I asked about 4-5 times and was told not to worry but the first thing that happened was a customs issue exactly what I had described and I was given the number of French customs as customer support. A total disgrace of a company, I would advise to only use them if you want to pay double your negotiated rate, be hounded by debt collectors and have your Amazon business suspend repeatedly. ----- ### "Sencloud for webshops" — 5.0/5 > **Ferdek** | *25 November 2020* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Amazingly simple setup process. API connection with major marketplaces and with our webshop was very easy. The process of addressing and creating labels for packages became super quick. Exactly what we needed. Issues are solved quickly - customer service is excellent. > > **Cons**: We use SoundCloud now only for EU shipments because SoundCloud at this moment is missing integration with FedEx courier company. I hope it will be added soon that I can use SendCloud for all my packages. We tried a few times to send packages outside EU with DHL but we never succeed with it - somehow there was always some issue with it so we gave up and concentrate on using SendCloud only for EU. However, if integration with FedEx will be possible we will need to look into it again because 40% of all our packages go outside the EU. I am also missing integration with the selling platform Reverb. > > I really think that SendCloud is the best multi shipping platform in Europe - I've tried several other and the competition far away behind SendCloud. I use it every day and it helped my business a lot. When I started my first webshop I didn't have enough orders to negotiate good shipping rates with courier companies - SendCloud was a solution at that time to offer to my client's affordable shipping costs. 2 years ago we were having maybe 3-5 orders a week, now it is around 5-10 orders a day. SendCloud played a major role in this business growth. ----- ### "Sendcloud is so easy to use" — 5.0/5 > **Nina** | *24 March 2021* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: The integration with Woocommerce was so easy and took only a minute. The Sendcloud system is accessible and easy to use, the integration with our webshop makes sure the customer info is already filled in and we only need to print the labels. > > **Cons**: It's annoying that they charge for printed labels, instead of scanned labels. > > We really enjoyed the meeting we had before switching to SendCloud. We had a personal Zoom meeting where we discussed our wishes, they showed us how to use the system and they gave us some recommendations. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/189663/sendcloud?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/189663/sendcloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data