--- description: Get detailed information about NetSupport DNA usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NetSupport DNA Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [NetSupport DNA](/software/18851/netsupport-dna) # NetSupport DNA Canonical: https://www.capterra.ae/software/18851/netsupport-dna Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/18851/netsupport-dna?page=2) > Effective IT Asset Management and Reporting tools to maximise your IT investment while saving you time and money. > > Verdict: Rated **4.9/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NetSupport DNA? IT teams in any type of organisation that needs to maintain a secure and reliable network, plan accurately for future IT spending and refresh cycles, and boost staff productivity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 14 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: NetSupport - **Founded**: 1989 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: NetSupport understands that every organisation has its own unique set of needs and therefore requires a tailored quote reflecting the exact requirements specified. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: United Kingdom ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Audit Trail - Barcode/Ticket Scanning - Compliance Management - Compliance Tracking - Contract/License Management - Cost Tracking - Dashboard Software - IT Asset Tracking - IT Reporting - Inventory Management Software - License Inventory - License Tracking - Maintenance Management Software - Maintenance Scheduling - Mobile Access - Real-Time Notifications - Reporting/Analytics - Supplier Management - Trial License - User Management ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software) - [License Management Software](https://www.capterra.ae/directory/10016/license-management/software) - [Asset Tracking Software](https://www.capterra.ae/directory/30837/asset-tracking/software) - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [Fixed Asset Management Software](https://www.capterra.ae/directory/10026/fixed-asset-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.ae/software/170018/manageengine-desktop-central) — 4.6/5 (1489 reviews) 2. [JIRA Service Management](https://www.capterra.ae/software/138769/jira-service-management) — 4.5/5 (763 reviews) 3. [Freshservice](https://www.capterra.ae/software/132997/freshservice) — 4.5/5 (685 reviews) 4. [Iru](https://www.capterra.ae/software/181954/Iru) — 4.9/5 (477 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.ae/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Reviews ### "Five start product, with excellent capabilities\!" — 5.0/5 > **Tom** | *18 March 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The eSafety feature, it is very responsive and has enabled us to clamp down on the students when they are searching inappropriate terms. The ability to have multiple languages as well, is a must for us as our school has students who speak several different ones. > > **Cons**: How sensitive the emails are. Sometimes, keywords are flagged that doesn't need to be flagged, but we have managed to alter the settings and so far it is working great > > Positive, it has enabled us to gain a better view of the students and their use of the IT Network and has also enabled our safeguarding team to intervene when necessary ----- ### "Excellent IT tool, saves huge amounts of time." — 5.0/5 > **John** | *9 August 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, very well laid out interface. Software deployment is straight forward and easy to manage. Safeguarding tools are excellent. > > **Cons**: Ability to select 'favourites' in the PC's tab would be useful. Easy way to uninstall applications rather than having to create an uninstall package. Neither of these are major problems, just nice-to-have's. > > Have been using DNA for several years and it makes Network management so much easier. Support and help guides are superb. ----- ### "DNA a way of tracking devices" — 5.0/5 > **Paul** | *19 June 2024* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Keeping track of devices, software and users > > **Cons**: When we first bought DNA it wasn't available in a bundle with School \& Notify, but now it is. ----- ### "Great tool" — 5.0/5 > **Gregg** | *1 November 2017* | Glass, Ceramics & Concrete | Recommendation rating: 10.0/10 > > **Pros**: I like that DNA gives me a lot of information that I need and not too much of the stuff I don't. Keep it simple. We are mostly using it to track inventory of hardware and software, easy to take a quick look of browsing activity (better than my firewall), The USB lockdown is simple to setup and use. This is one of the best tools in this category that I have found and used. > > **Cons**: Reports can be a little tricky to create or figure out, not as intuitive as the rest of the software. However this is my go-to tool for general data in my environment. > > Data about my environment. ----- ### "An Asset Management System You Should Try" — 4.0/5 > **Verified Reviewer** | *29 September 2020* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: What we liked most about the service was all of the information you get and you don't have to go to each individual machine. You can see logins and logouts, computer resources, lists of running applications, and you can even block USB drives from being plugged in and run on certain computers. > > **Cons**: Installation wasn't very straight forward. I had tried myself and failed and had to contact support so that they could remote in and set everything. The same also happened on the last update. One function that I would have loved to used but can't was the mobile app for scanning QR codes and bring up the computer info. It's been almost a year and the developers aren't sure why it's not working. > > Overall, my experience has been good. Support has been quick to help when I've needed. We originally kept all of assets in a spreadsheet. Moving to this system was great because now we can see at a glance what we have and how its all running and gives you the options to drill down and run reports. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/18851/netsupport-dna?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/18851/netsupport-dna) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data