---
description: Get detailed information about FieldEx usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: FieldEx Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex)

# FieldEx

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> Cloud CMMS for real-time maintenance management. Schedule jobs, track technicians, and maintain service records in one unified platform
> 
> Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FieldEx?

Use Cases:&#10;- Installation \&amp; Repairs&#10;- Projects \&amp; Sites&#10;- Preventive Maintenance&#10;- Quality Checks&#10;- Spare Part Management&#10;- Customer Support&#10;- Equipment Rentals&#10;- Contract Management

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 20 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FieldEx
- **Location**: Petaling Jaya, Malaysia
- **Founded**: 2018

## Commercial Context

- **Starting Price**: $0.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Please contact FieldEx directly for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Asset Lifecycle Management
- Asset Tracking Software
- Calendar Management
- Contact Database
- Electronic Signature
- GPS
- Inspection Management
- Inventory Management Software
- Maintenance Scheduling
- Mobile Access
- Payment Collection in the Field
- Predictive Maintenance
- Preventive Maintenance Software
- Reminders
- Reporting & Statistics
- Routing
- Scheduling Software
- Service History
- Technician Management
- Third-Party Integrations
- Work Order Management

## Integrations (4 total)

- Calendly
- Dynamics 365 Business Central
- Google Calendar
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software)
- [Preventive Maintenance Software](https://www.capterra.ae/directory/31023/preventive-maintenance/software)
- [CMMS Software](https://www.capterra.ae/directory/30032/cmms/software)
- [Maintenance Management Software](https://www.capterra.ae/directory/30058/maintenance-management/software)

## Alternatives

1. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1420 reviews)
2. [FieldPulse](https://www.capterra.ae/software/153475/fieldpulse) — 4.6/5 (411 reviews)
3. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [Skimmer](https://www.capterra.ae/software/177014/skimmer) — 4.9/5 (226 reviews)
5. [Fracttal One](https://www.capterra.ae/software/159911/fracttal) — 4.6/5 (1773 reviews)

## Reviews

### "Excellent Customer Support Experience" — 5.0/5

> **Nor Amelia Suriati** | *15 August 2025* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated.
> 
> **Cons**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs.
> 
> Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges.

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### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5

> **Verified Reviewer** | *30 January 2026* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases.
> 
> **Cons**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians.
> 
> Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution.

-----

### "FieldEx Review" — 5.0/5

> **Mizhar** | *16 May 2025* | Machinery | Recommendation rating: 5.0/10
> 
> **Pros**: User-Friendly Interface \&amp; Operational Efficiency. Appreciate the platform's intuitive design, which simplifies field service management tasks.
> 
> **Cons**: Technical Issues. Have reported bugs and performance issues.
> 
> FieldEx delivers a strong overall experience, especially for small to medium-sized companies aiming to digitize and streamline their field operations. While not entirely without flaws, it offers a solid return on investment with its comprehensive tools

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### "General Manager" — 5.0/5

> **Claudia** | *19 August 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly.
> 
> **Cons**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful.
> 
> It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements.

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### "Fariz review" — 4.0/5

> **Fariz** | *7 May 2025* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: The system, report, live location and job assign by planner to monitor their technician.
> 
> **Cons**: I like to see the progress and looks better after a few migration. Now the apps looks like easy and more friendly for users.
> 
> I'm not the regular user but I having familiar this system for the past 5 years and this system getting better in terms of apps, features and function in apps. Support from fieldEx teams also really helps a lot when we having a issue.

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## Links

- [View on Capterra](https://www.capterra.ae/software/188012/fieldex)

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