---
description: Get detailed information about Hosted Contact Center usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hosted Contact Center Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Hosted Contact Center](/software/187946/hosted-contact-center)

# Hosted Contact Center

Canonical: https://www.capterra.ae/software/187946/hosted-contact-center

> Maximize productivity, streamline agent workflows with our data-driven, AI-powered omnichannel contact center platform.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hosted Contact Center?

Healthcare systems, centralized billing offices, revenue cycle management companies, debt collection, sales and marketing, government and utilities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intelligent Contacts

## Commercial Context

- **Starting Price**: $500.00
- **Pricing model**: Per Feature
- **Pricing Details**: Unlimited Users. Unlimited campaigns.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Automated Notices
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Management Software
- Client Management
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Event Triggered Actions
- File Sharing Software
- File Transfer
- IVR
- Interaction Tracking
- Keyword Tracking
- List Management
- Multi-Channel Communication
- Power Dialer
- Predictive Dialer Software
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Transaction Management

## Integrations (5 total)

- Lariat
- Neustar UltraDNS
- Prodigal
- Zoho CRM
- Zoho CRM Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software)
- [Debt Collection Software](https://www.capterra.ae/directory/30234/debt-collection/software)
- [Predictive Dialer Software](https://www.capterra.ae/directory/30597/predictive-dialer/software)
- [Call Tracking Software](https://www.capterra.ae/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)

## Alternatives

1. [Convoso](https://www.capterra.ae/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
2. [Readymode](https://www.capterra.ae/software/136728/readymode) — 4.6/5 (136 reviews)
3. [HoduCC](https://www.capterra.ae/software/156136/hoducc) — 4.6/5 (95 reviews)
4. [wolkvox](https://www.capterra.ae/software/193276/wolkvox) — 4.6/5 (100 reviews)
5. [CallTools](https://www.capterra.ae/software/149510/call-center-software) — 4.8/5 (155 reviews)

## Reviews

### "Synergetic Communication Inc" — 5.0/5

> **Dustin** | *30 July 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, and effective.  It has all the reporting needed to manage contact centers
> 
> **Cons**: Agent Scripts is a little quirky. All good otherwise
> 
> Been using this product for over 10 years.  Overall it has been great

-----

### "Intelligent Contacts is an Excellent Technology Partner" — 5.0/5

> **Aaron** | *31 October 2023* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Technology, service, good peopleThere's nothing like some good ol' fashioned great people who want you to have a great product.
> 
> **Cons**: Nothing comes to mind. Our mutual customers say great things and we are impressed by the integration's performance.

## Links

- [View on Capterra](https://www.capterra.ae/software/187946/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187946/Hosted-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/187946/hosted-contact-center> |
| en-AU | <https://www.capterra.com.au/software/187946/hosted-contact-center> |
| en-CA | <https://www.capterra.ca/software/187946/hosted-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/187946/hosted-contact-center> |
| en-IE | <https://www.capterra.ie/software/187946/hosted-contact-center> |
| en-IL | <https://www.capterra.co.il/software/187946/hosted-contact-center> |
| en-IN | <https://www.capterra.in/software/187946/hosted-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/187946/hosted-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/187946/hosted-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/187946/hosted-contact-center> |

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