---
description: Get detailed information about VXTracker usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VXTracker Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [VXTracker](/software/18773/vxtracker)

# VXTracker

Canonical: https://www.capterra.ae/software/18773/vxtracker

> Software to track and process call records . Helpful when planning to migrate to VoIP
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses VXTracker?

This is a highly scalable solution that works from 7 users to over 50,000. Equipment agnostic, works with TDM and IP systems.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Telarus
- **Founded**: 1986

## Commercial Context

- **Starting Price**: $2,500.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Set up fee $250 or $500, based on no. of devices and other features needed.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- By-Extension Reporting
- Call Duration
- Call Monitoring Software
- Caller ID
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log

## Support Options

- Chat

## Category

- [Call Accounting Software](https://www.capterra.ae/directory/30083/call-accounting/software)

## Alternatives

1. [Telephone Management Software](https://www.capterra.ae/software/19710/telephone-management-software) — 3.5/5 (2 reviews)
2. [Proteus](https://www.capterra.ae/software/177429/call-accounting-software) — 4.3/5 (3 reviews)
3. [OfficeWatch Call Reporting](https://www.capterra.ae/software/16978/officewatch-call-accounting) — 4.8/5 (4 reviews)
4. [NET-Phacs](https://www.capterra.ae/software/68860/net-phacs) — 4.3/5 (9 reviews)
5. [InCharge Unified Call Management](https://www.capterra.ae/software/149772/incharge-unified-call-management) — 4.3/5 (3 reviews)

## Reviews

### "Software Review" — 5.0/5

> **Hanibal** | *14 June 2011*
> 
> **Pros**: -easy interface for end users to manage team member calls
-with Avaya integration, every extension calls is identified, including newly created ones, the moment the first call is made.
-excellent alerting for 911 calls to a group of email address
-ability to create your own emergency alerting and generate an email to a group
-Can upload your companys Org Structure
-Can give labels to any number, meaning you can tag an external number with a name. For example (626-XXX-XXXX is John Smith). 
-lots of options to Filter the CDR data in order to customize your reporting needs
-simple scheduling and delivery of reports.
-once logged in, the Dashboard can be customized to show you data important to you: longest calls, 411 calls, after hours calling,trunk group usage, etc.
> 
> **Cons**: - if an Avaya shop, you must add each extension to the INTRA-CDR Table in order to capture station-station calls. This is an Avaya flaw in my opinion, not application. 
-wished for a tighter integration between PBX and application in order for any changes to an extension to reflect in application.
> 
> From a compliance perspective, the most important thing is to capture the call data. VXTRACKER has never let me down whenever a request to search for a call has been requested. As an administrator, naturally we wish for one place to manage all your applications with the PBX data. With that being said, VXTRACKER user interface does make it real simple to change relevant extension data (name, Department, Cost Center, etc).  The ability to give users access to their Departments and identify roles is very useful and widely used in my company. Overall, I am very pleased with the product and the support that I receive whenever I am challenged with a task.

## Links

- [View on Capterra](https://www.capterra.ae/software/18773/vxtracker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/18773/VXTracker/> |
| en-AE | <https://www.capterra.ae/software/18773/vxtracker> |
| en-AU | <https://www.capterra.com.au/software/18773/vxtracker> |
| en-CA | <https://www.capterra.ca/software/18773/vxtracker> |
| en-GB | <https://www.capterra.co.uk/software/18773/vxtracker> |
| en-IE | <https://www.capterra.ie/software/18773/vxtracker> |
| en-IL | <https://www.capterra.co.il/software/18773/vxtracker> |
| en-IN | <https://www.capterra.in/software/18773/vxtracker> |
| en-NZ | <https://www.capterra.co.nz/software/18773/vxtracker> |
| en-SG | <https://www.capterra.com.sg/software/18773/vxtracker> |
| en-ZA | <https://www.capterra.co.za/software/18773/vxtracker> |

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