---
description: Get detailed information about Electric AI usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Electric AI Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [System Administration Software](/directory/10019/server-management/software) > [Electric AI](/software/187542/electric-ai)

# Electric AI

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> All-in-one IT management. With Electric, you can manage your people, devices, networks, and applications in one platform. Try for free\!
> 
> Verdict: Rated **3.7/5** by 23 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Electric AI?

Whether your organization is considering switching MSPs or wants to enhance its in-house setup, Electric is the go-to IT solution for SMBs who want to increase visibility into their IT infrastructure.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 23 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 3.6/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Electric
- **Founded**: 2016

## Commercial Context

- **Starting Price**: $25.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: IT Hub: $25 per employee / month&#10;Custom IT Hub: Please contact Electric for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Monitoring
- Alerts/Notifications
- Application Management
- Automatic User/Device Recognition
- Backup and Recovery
- Compliance Management
- Dashboard Software
- Data Management Software
- Deployment Management
- Diagnostic Tools
- Document Management Software
- Employee Handbook
- Endpoint Management
- File Sharing Software
- Firewalls
- For MSPs
- IT Asset Management Software
- IT Asset Tracking
- IT Reporting
- IT, Server & Network Monitoring Software
- Incident Management Software
- Intrusion Detection System
- Inventory Management Software
- Issue Management
- Knowledge Management Software
- Maintenance Scheduling
- Real-Time Chat
- Real-Time Monitoring
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Screen Sharing Software
- Security Management
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On Software
- Software Management
- Task Management Software
- Threat Response
- Ticket Management
- Troubleshooting
- Unattended Access
- VPN Software
- Vulnerability Scanning
- Workflow Management Software

... and 13 more features

## Integrations (24 total)

- Adobe Advertising Cloud
- Adobe Analytics
- Asana
- Autodesk Forma
- Basecamp
- Box
- Camtasia
- Canva
- Cisco Meraki
- ClickUp
- Confluence
- Dashlane for Business
- Freshdesk
- Gmail
- Google Calendar

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [System Administration Software](https://www.capterra.ae/directory/10019/server-management/software)

## Related Categories

- [System Administration Software](https://www.capterra.ae/directory/10019/server-management/software)
- [Network Management Software](https://www.capterra.ae/directory/30018/network-management/software)
- [Service Desk Software](https://www.capterra.ae/directory/31027/service-desk/software)
- [IT Project Management Software](https://www.capterra.ae/directory/30952/it-project-management/software)
- [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.capterra.ae/software/170018/manageengine-desktop-central) — 4.6/5 (1549 reviews)
2. [Iru](https://www.capterra.ae/software/181954/Iru) — 4.9/5 (478 reviews)
3. [Action1](https://www.capterra.ae/software/180609/action1-rmm) — 4.9/5 (237 reviews)
4. [NinjaOne](https://www.capterra.ae/software/165889/ninjaone) — 4.7/5 (283 reviews)
5. [Atera](https://www.capterra.ae/software/144309/atera) — 4.5/5 (446 reviews)

## Reviews

### "Great asset management tool." — 4.0/5

> **Sayma** | *1 October 2024* | Primary/Secondary Education | Recommendation rating: 7.0/10
> 
> **Pros**: Focusing on security is a pretty unique selling point. It has a good plan system and also uses Ai which reduces planning time.
> 
> **Cons**: It doesn't have many functions besides asset and employee/ user management.
> 
> For what it is, it's a nice add on to have. The asset management system is very easy to use.

-----

### "Impressive AI Automation with Fast Result" — 5.0/5

> **Keely** | *14 June 2025* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Electric AI has significantly improved the speed and accuracy of our workflow. The automation tools are intuitive and have saved us countless hours on repetitive tasks. I was especially impressed with how quickly the platform adapts to different inputs and provides smart recommendations. Their customer support is also top-notch—responsive and knowledgeable.
> 
> **Cons**: While powerful, it took some time to fully understand and customize the features to fit our specific needs. The initial onboarding could benefit from a more hands-on walkthrough or tutorials.
> 
> Electric AI exceeded my expectations. Once we got past the initial learning curve, it became an essential part of our daily operations. I’d recommend it to anyone looking to streamline and scale their business using intelligent automation.

-----

### "Good for IT and employee onboarding/offboarding, not so good for security" — 3.0/5

> **Ajay** | *21 August 2025* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: It is a good tool for employee onboarding and offboarding. It helps ships laptops, get them back and set up accounts.
> 
> **Cons**: They are bundling a lot of different tools, which makes it harder to have a unified platform. They use a different tool for MDM, another one for EDR and our team now has to deal with many tools or ask them for help.
> 
> I have had mixed experience while dealing with devices, getting them unlocked when a user sends them back without properly cleaning them. In one case we lost the MDM account they were using and had to go to apple with receipts to get things fixed.

-----

### "It’s Electric\! The IT Savior" — 5.0/5

> **Celeste** | *9 April 2025* | Alternative Medicine | Recommendation rating: 9.0/10
> 
> **Pros**: Super easy way to fulfill all of your HR needs
> 
> **Cons**: From onboarding to activation, Electric simplifies IT

-----

### "Fast IT Support on Demand" — 4.0/5

> **Mrunmayee** | *20 December 2024* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Whenever our team had device issues, Electric AI resolved them quickly, saving us from downtime during busy periods.
> 
> **Cons**: Adding advanced customizations required assistance, but support was very responsive.
> 
> Electric AI is a reliable solution for managing IT needs with minimal disruption."

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## Links

- [View on Capterra](https://www.capterra.ae/software/187542/electric-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187542/Electric-AI/> |
| en-AE | <https://www.capterra.ae/software/187542/electric-ai> |
| en-AU | <https://www.capterra.com.au/software/187542/electric-ai> |
| en-CA | <https://www.capterra.ca/software/187542/electric-ai> |
| en-GB | <https://www.capterra.co.uk/software/187542/electric-ai> |
| en-IE | <https://www.capterra.ie/software/187542/electric-ai> |
| en-IL | <https://www.capterra.co.il/software/187542/electric-ai> |
| en-IN | <https://www.capterra.in/software/187542/electric-ai> |
| en-NZ | <https://www.capterra.co.nz/software/187542/electric-ai> |
| en-SG | <https://www.capterra.com.sg/software/187542/electric-ai> |
| en-ZA | <https://www.capterra.co.za/software/187542/electric-ai> |

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