---
description: Get detailed information about Enchant usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Enchant Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Enchant](/software/186881/enchant)

# Enchant

Canonical: https://www.capterra.ae/software/186881/enchant

> Help desk solution that enables customer response through phone calls, email integration, client history, tickets tracking and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Enchant?

Web-based customer support solution that assists businesses of all sizes with ticket management, knowledge bases, live chat \& more.

## About the vendor

- **Company**: Senvee

## Commercial Context

- **Starting Price**: $15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: One simple all-inclusive price - $15 USD / user / month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Canada, Finland, France, Germany, Ireland, New Zealand, Norway, Poland, Spain, Switzerland, United Kingdom, United States

## Features

- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management Software

## Integrations (11 total)

- BigCommerce
- Capsule
- Microsoft Teams
- Olark
- Online Auction System
- PrestaShop
- Shopify
- Slack
- ValueOps
- WooCommerce
- Wufoo

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Milvus](https://www.capterra.ae/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.ae/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/186881/enchant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/186881/Enchant/> |
| en-AE | <https://www.capterra.ae/software/186881/enchant> |
| en-AU | <https://www.capterra.com.au/software/186881/enchant> |
| en-CA | <https://www.capterra.ca/software/186881/enchant> |
| en-GB | <https://www.capterra.co.uk/software/186881/enchant> |
| en-IE | <https://www.capterra.ie/software/186881/enchant> |
| en-IL | <https://www.capterra.co.il/software/186881/enchant> |
| en-IN | <https://www.capterra.in/software/186881/enchant> |
| en-NZ | <https://www.capterra.co.nz/software/186881/enchant> |
| en-SG | <https://www.capterra.com.sg/software/186881/enchant> |
| en-ZA | <https://www.capterra.co.za/software/186881/enchant> |

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