---
description: Get detailed information about DCDial usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DCDial Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [DCDial](/software/186810/could-call-center)

# DCDial

Canonical: https://www.capterra.ae/software/186810/could-call-center

> A full featured solution for a digital call centers that can be used from scratch or added as an improvement to an existing solution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses DCDial?

Banking
Consumer Services
E-Learning
Entertainment
Financial Services
Hospital \& Health Care
Hospitality
Information Services
Insurance
Legal Services
Logistics and Supply Chain
Marketing and Advertis

## About the vendor

- **Company**: DCDial
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $79.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: You can also sign up for the On-Demand plan (5¢ per min/text; no fixed fee)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Puerto Rico, U.S. Virgin Islands, United States

## Features

- 2-Way Messaging
- Agent Interface
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Caller ID
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Compliance Management
- Computer Telephony Integration
- Customer History
- Employee Scheduling Software
- For Call Centers
- IVR
- Labor Forecasting
- List Management
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Multiple Scripts
- Performance Metrics
- Personalization and Behavioral Targeting Software
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer Software
- Queue Management
- Reporting/Analytics
- Survey/Poll Management
- Template Management
- Text to Speech
- Third-Party Integrations
- VoIP Software
- Voice Customization
- Voice Mail
- Workflow Management Software
- Workforce Management Software

... and 5 more features

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Business Phone Systems](https://www.capterra.ae/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems](https://www.capterra.ae/directory/31101/business-phone-systems/software)
- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)
- [Telemarketing Software](https://www.capterra.ae/directory/31034/telemarketing/software)

## Alternatives

1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [JustCall](https://www.capterra.ae/software/157853/justcall) — 4.1/5 (223 reviews)
3. [3C Plus](https://www.capterra.ae/software/219652/3c-plus) (0 reviews)
4. [Squaretalk](https://www.capterra.ae/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews)
5. [Five9](https://www.capterra.ae/software/132405/five9) — 4.2/5 (481 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/186810/could-call-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/186810/Could-Call-Center/> |
| en-AE | <https://www.capterra.ae/software/186810/could-call-center> |
| en-AU | <https://www.capterra.com.au/software/186810/could-call-center> |
| en-CA | <https://www.capterra.ca/software/186810/could-call-center> |
| en-GB | <https://www.capterra.co.uk/software/186810/could-call-center> |
| en-IE | <https://www.capterra.ie/software/186810/could-call-center> |
| en-IL | <https://www.capterra.co.il/software/186810/could-call-center> |
| en-IN | <https://www.capterra.in/software/186810/could-call-center> |
| en-NZ | <https://www.capterra.co.nz/software/186810/could-call-center> |
| en-SG | <https://www.capterra.com.sg/software/186810/could-call-center> |
| en-ZA | <https://www.capterra.co.za/software/186810/could-call-center> |

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