--- description: Get detailed information about True3D usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: True3D Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [3D Architecture Software](/directory/31276/3d-architecture/software) > [True3D](/software/186476/true3d) # True3D Canonical: https://www.capterra.ae/software/186476/true3d Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/186476/true3d?page=2) > Homes that use Matterport have fewer days on market because your interactive 24/7 open house gives anyone the freedom to see your home. > > Verdict: Rated **3.9/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses True3D? Matterport is a spatial data company serving real estate, photography, insurance, restoration, architecture/engineering/construction, facilities management, travel/hospitality and beyond. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 16 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 2.2/5 | Based on overall reviews | | Value for Money | 2.6/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Matterport - **Founded**: 2011 ## Commercial Context - **Starting Price**: £9.99 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Prices in GBP. Starter £7.99/mo Pro £55/mo Business £247/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - BIM Modeling - Floor Plans & Maps - Social Media Integration ## Category - [3D Architecture Software](https://www.capterra.ae/directory/31276/3d-architecture/software) ## Related Categories - [3D Architecture Software](https://www.capterra.ae/directory/31276/3d-architecture/software) - [Virtual Tour Software](https://www.capterra.ae/directory/30942/virtual-tour/software) ## Alternatives 1. [Panoee](https://www.capterra.ae/software/1018422/panoee) — 4.8/5 (116 reviews) 2. [TeliportMe](https://www.capterra.ae/software/1017435/teliportme) — 4.8/5 (114 reviews) 3. [Nodalview](https://www.capterra.ae/software/1019640/nodalview) — 4.7/5 (79 reviews) 4. [Circuit](https://www.capterra.ae/software/1022102/circuit) — 4.9/5 (35 reviews) 5. [CloudPano](https://www.capterra.ae/software/186477/cloudpano) — 4.9/5 (60 reviews) ## Reviews ### "Long time user" — 5.0/5 > **James** | *15 July 2024* | Construction Software | Recommendation rating: 9.0/10 > > **Pros**: It gives context to a job and invoice that photographs do not. This allows us to justify invoices much more confidently as it shows the true scope and scale of a project. > > **Cons**: The scanning process itself doesn't always work seamlessly. Occasionally two scans will not knit together and so you'll need to adjust the camera and rescan, but these issues can usually be resolved pretty quickly. ----- ### "Billing Disaster, Broken Support, and AI Mistakes – Avoid at All Costs" — 1.0/5 > **Isabella** | *14 July 2025* | Photography | Recommendation rating: 0.0/10 > > **Pros**: •Matterport’s 3D tour aesthetic used to look luxurious and polished. •The dollhouse view and walkthrough were visually impressive for high-end listings. > > **Cons**: •Catastrophic billing failure: over 200 unauthorized charge attempts totaling $80,000. •No accountability from support—blamed my payment processor instead of accepting fault. •AI-generated floor plans are wildly inaccurate—missing fixtures, mislabeled rooms, and ignoring my input. •Zero flexibility or credit offered despite extreme financial disruption. •Platform now feels unstable, gaslighting, and careless toward users. > > I used Matterport professionally for 3+ years, but things unraveled in 2025. Their system tried to charge my card every few minutes for days—flooding my inbox with over 200 emails and nearly destroying my access to business funds. Support took days to reply and provided no explanation. They refused to credit or waive the invoice and offered no assurance that it wouldn’t happen again. On top of that, Matterport is now relying on AI to generate floor plans, and it’s not ready. Every single floor plan I received had issues, despite perfect input on my end. I’ve since switched to iGUIDE. I no longer trust Matterport with my money, my clients, or my business. I strongly recommend others look elsewhere before they experience the same. ----- ### "Innovative way to look at the overall building" — 5.0/5 > **Jessie** | *14 May 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I love the "dollhouse" view on Matterport True3D\! It is so helpful for showing our prospective tenants what the townhome or unit looks like\! I love the measuring feature too\! This tool was very useful during the pandemic when less people could travel to look at our available units in person. > > **Cons**: Other than that it takes a long time to capture a unit, I love the product it creates. I understand why it needs to take so long, because it literally recreates the unit as a 3D image, but that is the only con. > > It helped us lease units to prospective tenants more easily than when we just had pictures alone and not the 3D tour. ----- ### "Matterport is amazing\!" — 5.0/5 > **Connor** | *10 December 2020* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: I love everything about Matterport. They are always looking for the next way to keep adding more value to their products. The 3D scans are easy to use and intuitive, and it's easy to share links to folks that need to see the scans. > > **Cons**: There isn't anything I dislike about Matterport. Again, it's easy to use and share scans between parties that you need to, there's nothing to dislike. > > Overall my experience with Matterport has been fantastic. Their customer service is great and I couldn't be happier. ----- ### "Inadequate Support" — 4.0/5 > **Howard** | *30 June 2020* | Facilities Services | Recommendation rating: 5.0/10 > > **Pros**: The software is user friendly and provides detailed information. > > **Cons**: Little to no support from Matterport team. Very frustrating and embarrasing when trying to meet my customer's demands. > > Very friendly when your call is returned and tasks performed satisfactorily. Overall experience is disappointing. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/186476/true3d?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/186476/true3d) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data