---
description: Get detailed information about Contactlab usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Contactlab Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Data Platform Software](/directory/31334/customer-data-platform/software) > [Contactlab](/software/186329/contactlab)

# Contactlab

Canonical: https://www.capterra.ae/software/186329/contactlab

> An all in-one Marketing Cloud, from Customer Data Platform to Business Intelligence through multi-channel Marketing Automation.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Contactlab?

We address from small-medium to large companies needing to manage multi-channel digital direct marketing; we help build a unified customer view from online and retail and to automate marketing actions

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Contactlab
- **Founded**: 1998

## Commercial Context

- **Starting Price**: €1,000.00
- **Pricing model**: Per User
- **Pricing Details**: contact us for requesting a demo and tailored offer
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Italian
- **Available Countries**: Italy

## Features

- A/B Testing
- CAN-SPAM Compliance
- CRM Software
- Campaign Management Software
- Channel Management Software
- Contact Database
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Drip Campaigns
- Email Marketing Software
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Optimization
- Multi-Campaign
- Multi-Channel Marketing
- Personalization and Behavioral Targeting Software
- ROI Tracking
- Reporting/Analytics
- Segmentation
- Subscriber Management
- Template Management
- WYSIWYG Editor
- Website Visitor Tracking

## Support Options

- Chat

## Category

- [Customer Data Platform Software](https://www.capterra.ae/directory/31334/customer-data-platform/software)

## Related Categories

- [Customer Data Platform Software](https://www.capterra.ae/directory/31334/customer-data-platform/software)
- [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software)
- [Campaign Management Software](https://www.capterra.ae/directory/30012/campaign-management/software)
- [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software)

## Alternatives

1. [Omnisend](https://www.capterra.ae/software/153508/omnisend) — 4.7/5 (836 reviews)
2. [Klaviyo](https://www.capterra.ae/software/156699/klaviyo) — 4.6/5 (524 reviews)
3. [Salesforce Marketing Cloud](https://www.capterra.ae/software/7723/salesforce-marketing-cloud) — 4.2/5 (526 reviews)
4. [Jobin.cloud](https://www.capterra.ae/software/1021637/jobincloud) — 4.7/5 (172 reviews)
5. [Bloomreach](https://www.capterra.ae/software/173203/bloomreach) — 4.8/5 (56 reviews)

## Reviews

### "Multiply your earnings with Contactlab\!" — 5.0/5

> **Soojin** | *1 February 2021* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: I liked the use of the product, it has a pleasant intuitive design. It has features that can be used as a digital marketing tool. Thanks to its communication feature, it provides us with customer gain and feedback. Contactlab helps me stay in touch with my customers and generate sales.  e-mail feature is very useful.love the ability to see who opens emails, clicks, gets ignored. It's great to analyze them. Also, customer analysis is a great product to learn about them. The Hub has a feature that allows you to collect and integrate all your customer data in the Contactlab Marketing Cloud in one place in real time. This way, we can gather information to build personalized, profitable relationships with our Clients.
> 
> **Cons**: I cannot be critical about contactlab because this excellent software does not deserve bad reviews.
> 
> It is easy to use and intuitive. It makes a great contribution to customer gains and returns. The e-mail feature is running smoothly.

-----

### "Otttimo software, completo ed intuitivo" — 5.0/5

> **Giacomo** | *11 November 2020* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Utilizzo "Send" per mandare comunicazioni mail e newsletter ricorrenti, e devo dire che mi sono trovato bene fin dal primo invio. Le funzionalità specifiche per la creazione del database e per la generazione della comunicazione sono esplicite e ben realizzate: l'utente ha la sensazione di avere tutto il processo sotto controllo, e di sapere in quale punto esatto dell'iter si trovi.
Recentemente ho dovuto controllare un gran numero di database utenti, e mi ha stupito al velocità e la facilità con cui ho reperito le informazioni.
Devo essere sincero, ci sono state delle occasioni in cui qualcosa è andato storto, perché ho fatto un errore irreversibile, oppure perché il software non ha eseguito il task come mi aspettavo: in queste situazioni di emergenza il servizio clienti è sempre stato pronto alla risposta telefonica, e chiaro nelle comunicazioni via mail. Anche di questo tengo conto quando mi sento di valutare l'esperienza che ho con un software, per essere soddisfatto a 360 gradi
> 
> **Cons**: In alcuni momenti il software risponde con lentezza.
> 
> Quando utilizzo ContactLab sono sicuro di usare un'interfaccia software chiara nelle sue funzionalità, e gradevole nell'interfaccia. La percezione che ho è che ogni dettaglio sia cesellato con cura ed attenzione.

## Links

- [View on Capterra](https://www.capterra.ae/software/186329/contactlab)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/186329/Contactlab/> |
| en-AE | <https://www.capterra.ae/software/186329/contactlab> |
| en-AU | <https://www.capterra.com.au/software/186329/contactlab> |
| en-CA | <https://www.capterra.ca/software/186329/contactlab> |
| en-GB | <https://www.capterra.co.uk/software/186329/contactlab> |
| en-IE | <https://www.capterra.ie/software/186329/contactlab> |
| en-IL | <https://www.capterra.co.il/software/186329/contactlab> |
| en-IN | <https://www.capterra.in/software/186329/contactlab> |
| en-NZ | <https://www.capterra.co.nz/software/186329/contactlab> |
| en-SG | <https://www.capterra.com.sg/software/186329/contactlab> |
| en-ZA | <https://www.capterra.co.za/software/186329/contactlab> |
| fr | <https://www.capterra.fr/software/186329/contactlab> |
| fr-BE | <https://fr.capterra.be/software/186329/contactlab> |
| fr-CA | <https://fr.capterra.ca/software/186329/contactlab> |
| fr-LU | <https://www.capterra.lu/software/186329/contactlab> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Contactlab","description":"Easy to use and scalable web-based Marketing Cloud to create, run and analyze multi-channel  campaigns and automated customer journeys.\nContactlab Marketing Cloud unifies and enrich customer data from online and retail sources, provides a powerful real-time audience builder for marketers as well as a drag and drop content editors and visual marketing automation tool.\nFurther you can analyze result of your campaigns in terms of customer value, revenues and churn reduction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3bd25384-f998-4d20-b766-a595ed7f8595.png","url":"https://www.capterra.ae/software/186329/contactlab","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/186329/contactlab#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"1000","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/186329/contactlab#faqs","mainEntity":[{"name":"What Is Contactlab?","@type":"Question","acceptedAnswer":{"text":"Easy to use and scalable web-based Marketing Cloud to create, run and analyze multi-channelcampaigns and automated customer journeys.Contactlab Marketing Cloud unifies and enrich customer data from online and retail sources, provides a powerful real-time audience builder for marketers as well as a drag and drop content editors and visual marketing automation tool.Further you can analyze result of your campaigns in terms of customer value, revenues and churn reduction.","@type":"Answer"}},{"name":"Who Uses Contactlab?","@type":"Question","acceptedAnswer":{"text":"We address from small-medium to large companies needing to manage multi-channel digital direct marketing; we help build a unified customer view from online and retail and to automate marketing actions","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Data Platform Software","position":2,"item":"/directory/31334/customer-data-platform/software","@type":"ListItem"},{"name":"Contactlab","position":3,"item":"/software/186329/contactlab","@type":"ListItem"}],"@id":"https://www.capterra.ae/software/186329/contactlab#breadcrumblist"}]}
</script>