--- description: Get detailed information about ADP TotalSource usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ADP TotalSource Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [ADP TotalSource](/software/185873/adp-totalsource) # ADP TotalSource Canonical: https://www.capterra.ae/software/185873/adp-totalsource Page: 1 / 20\ Next: [Next page](https://www.capterra.ae/software/185873/adp-totalsource?page=2) > ADP TotalSource is a full-service professional employment organization (PEO) that provides hands-on expert guidance and HR technology. > > Verdict: Rated **4.2/5** by 457 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ADP TotalSource? Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 457 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ADP - **Location**: Roseland, US - **Founded**: 1942 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback Software - ACA Reporting - Activity Dashboard - Applicant Tracking Software - Attendance Management - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management Software - Compliance Management - Direct Deposit - Disability Insurance Administration - Document Management Software - Employee Benefits Administration - Employee Database - Employee Handbook - Employee Management - HIPAA Compliant - Health Insurance Administration - Life Insurance Administration - Onboarding Software - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Provider Management - Recruitment Management - Reminders - Retirement Plan Management - Self Service Portal - Task Management Software - Tax Compliance - Time & Attendance - Time Tracking Software - Training Management - W-2 Preparation ## Integrations (1 total) - ADP SmartCompliance ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.ae/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.ae/directory/30202/payroll/software) - [Onboarding Software](https://www.capterra.ae/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.ae/directory/10025/benefits-administration/software) - [Human Resources Software](https://www.capterra.ae/directory/5/human-resource/software) - [PEO Software](https://www.capterra.ae/directory/32442/peo/software) ## Alternatives 1. [Paylocity](https://www.capterra.ae/software/86714/webpay) — 4.3/5 (1839 reviews) 2. [Rippling](https://www.capterra.ae/software/172127/rippling) — 4.9/5 (4777 reviews) 3. [BambooHR](https://www.capterra.ae/software/110968/bamboohr) — 4.6/5 (3427 reviews) 4. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5203 reviews) 5. [ADP Workforce Now](https://www.capterra.ae/software/155895/workforcenow) — 4.4/5 (7205 reviews) ## Reviews ### "Financial management services by ADP." — 5.0/5 > **Er Avinash** | *11 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Very convenient method of managing payroll. I like the feature that can login anytime and keep track on our salary records, HR, benefits across the things. > > **Cons**: It's difficult to understand some of features like managing taxes. I would love if reports will become more easily for benefits. Customer support is not very responsive. > > ADP Total source helps me every month to find my payroll details, my leave counts, my exception and tax deduction information very easily from one portal. It is very simple to use just login, and it starts working. ----- ### "My amazing ADP Team" — 5.0/5 > **Lori** | *7 January 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: The team collaboration - I have gotten into an amazing grove with my support people. They make my life so much easier in every aspect from simple questions to more in depth on how the system works. > > **Cons**: The wait time sometimes is horrible to get through to anyone to help. Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious. > > Excellent. I couldn't ask for a better support team. From \[sensitive content hidden\] all the way to \[sensitive content hidden\] and my 401k, they are always on top of things. ----- ### "ADP Customer Service should be a focus for this company" — 2.0/5 > **Tabatha** | *1 May 2025* | Renewables & Environment | Recommendation rating: 3.0/10 > > **Pros**: I have worked with ADP RUN, Vantage, Workforce Now, TotalSource, and Major. I think TotalSource was the better of the HRIS systems we used, especially when we brought Payroll in-house and managed the comp benefits piece. > > **Cons**: Several things were wrong with TotalSource. Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing. We had to go through the whole implementation process because they are treated separately. Additionally, our implementation manager just stopped working or disappeared during implementation. Reporting was not robust. > > The overall experience was not good. We had to manage tax issues on our account, and we did not have a dedicated team. We ended up moving to Paycom. ----- ### "VP of Finance" — 4.0/5 > **Diane** | *6 January 2026* | Wholesale | Recommendation rating: 5.0/10 > > **Pros**: Ease of payroll module and the recourses available. The 800 number is extremely helpful and knowledgeable. > > **Cons**: the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance. Each year the rates are going up as much as if we were on our own. > > Very Good, nice people to work with. there are a few different options for additional insurance that we have access to. ----- ### "ADP Review" — 4.0/5 > **Erin** | *9 July 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: Our HR Business Partner has been amazing to work with, \[sensitive content hidden\] The web portal is easy to use to managing staffing and payroll. Our employees enjoy the app for timekeeping. > > **Cons**: Cases often take a long time to get a response, calling or e-mailing is much easier and faster than the Support tool. It's expensive for us, but often is worth it. > > A great tool that makes payroll pretty simple and managing staff a breeze. Our HR BP is the best and shows she cares about our experience and our staff. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.ae/software/185873/adp-totalsource?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/185873/adp-totalsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data