--- description: Get detailed information about essensys Platform usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: essensys Platform Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [essensys Platform](/software/184179/connect) # essensys Platform Canonical: https://www.capterra.ae/software/184179/connect > essensys Platform is a software-enabled platform that provisions, manages and monitors flexible workspace IT products and services. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses essensys Platform? essensys Platform is designed to fit the needs of your workspace as it grows. Our award-winning IT management platform is designed for flexible workspace operators from one to multiple sites. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: essensys - **Location**: London, UK - **Founded**: 2006 ## Commercial Context - **Starting Price**: £1,200.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Guernsey, Isle of Man, Jersey, United Kingdom, United States ## Features - Access Controls/Permissions - Capacity Management - Maintenance Scheduling - Remote Access/Control ## Support Options - Chat ## Category - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) ## Related Categories - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [Space Management Software](https://www.capterra.ae/directory/31030/space-management/software) - [Network Management Software](https://www.capterra.ae/directory/30018/network-management/software) ## Alternatives 1. [UISP](https://www.capterra.ae/software/1017243/unms) — 4.6/5 (10 reviews) 2. [End-user IT Analytics](https://www.capterra.ae/software/134102/end-user-it-analytics) — 4.5/5 (6 reviews) 3. [Cisco ACI](https://www.capterra.ae/software/1017752/cisco-aci) — 4.0/5 (1 reviews) 4. [IT Cost Optimization](https://www.capterra.ae/software/89170/it-cost-optimization) — 4.0/5 (2 reviews) 5. [Exela Smart Office](https://www.capterra.ae/software/1042499/smart-office) — 5.0/5 (2 reviews) ## Reviews ### "IT/Telco Setup Made Easy" — 5.0/5 > **Tracy** | *23 July 2019* | Commercial Real Estate Software | Recommendation rating: 10.0/10 > > **Pros**: Having total control of the IT within my buildings, including switches, bandwidth speeds and even telephone number distribution to clients. > > **Cons**: Invoicing reports, personally find them a bit long winded and do not always give me the info I require. > > Myself and all of my staff actually enjoy using Connect as it is that easy to navigate. Activating IT for clients is so quick and efficient and this gives a positive impression to the client as well. Problem solving is also simple when you have all the info in front of you on Connect. ----- ### "Connect review" — 5.0/5 > **Robert** | *1 September 2020* | Commercial Real Estate Software | Recommendation rating: 10.0/10 > > **Pros**: The connect platform is uniques and designed around our business model. The functionlity makes it easy for us to manage our customer experience journey > > **Cons**: The integration process was complex and hard going. We employed a consultant to help us migrate our existing systems but we had excellent support from essenys who helped us and engaged with us considerably throught the process > > Fantastic. We have an honest and excellent open working relationship and they are always willing to support us and any ideas we may have that may benefit the industry ----- ### "Time and resource saving - exceed customer expectation" — 5.0/5 > **Amir** | *3 September 2020* | Executive Office | Recommendation rating: 8.0/10 > > **Pros**: I have seen this platform evolved and it is by far the best platform I have used to managed clients network, wireless and telephone with various reporting features. It is simple to use and easy to train new team members. Having ability to create new setups and make changes on the go is the best to exceed any client's expectation. > > **Cons**: I would like the possibility of integrating with third party applications as connect holds the client user database. > > It is a premium product in the market and pricing reflects that. It has saved lot of support hours as our centre team members are trained to use the platform with limited IT knowledge. ----- ### "Transitioning to Connect" — 5.0/5 > **Wendy** | *14 May 2019* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Ease of use and intuitive work flow. Extensive knowledge base. Unlimited support. > > **Cons**: The team has reported that client support, when relegated to only chats, is difficult. A phone call or direct client communication would be preferable for more complicated cases. We were told that customer support would work with the clients and all clients were sent credentials but that has not been the case. > > Too soon to say. The migration went pretty well and the majority of the clients are happy. The clients with more difficult setups are less happy and we'll have to see how it is resolved. I do like that we can do basic admin functions remotely. ## Links - [View on Capterra](https://www.capterra.ae/software/184179/connect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data