One to One Plus

by Edutek Solutions

Who Uses One to One Plus?

One to One Plus is designed to meet the specific needs of K-12 school systems. We serve school systems from as small as 250 students to some of the Top 100 largest school systems in the United States

What Is One to One Plus?

Built exclusively to serve K-12 school systems, One to One Plus helps school systems of all sizes across the United States simplify, integrate and streamline asset, 1:1, inventory, and work order management processes. Our extensive list of features includes: Asset Management, Asset Assignment, Student, Staff, and Location Profiles, Inventory Management, Help Desk Management, Invoicing plus much more.

One to One Plus Details

Edutek Solutions

https://onetooneplus.com

Founded 2015

One to One Plus pricing overview

One to One Plus does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Yes

One to One Plus deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

One to One Plus Features

  • Alerts / Escalation
  • Automated Routing
  • Call Center Management
  • Customizable Branding
  • Document Storage
  • Email Integration
  • IT Asset Management
  • Interaction Tracking
  • Knowledge Base Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Ticket Management
  • Workflow Configuration

View full list of Help Desk Software

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

View full list of IT Asset Management Software

  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

View full list of Inventory Management Software

  • Attendance Tracking
  • Classroom Management
  • Communication Management
  • Curriculum Management
  • Enrollment Management
  • Financial Management
  • Parent Portal
  • Progress Reports
  • Skill Testing
  • Student Information / Records

View full list of K-12 Software

  • Bookstore Management
  • Cafeteria Management
  • Curriculum Management
  • Facility Management
  • Financial Management
  • Higher Education
  • Housing Management
  • Independent/Private
  • K-12
  • Library Management
  • Online Calendar
  • Online Payments
  • Parent/Student Portal
  • Reporting/Analytics
  • School District
  • Special Education

View full list of School Administration Software

  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Work Order Creation

View full list of Work Order Software

One to One Plus Alternatives - Capterra UAE 2020

More One to One Plus alternatives

One to One Plus Reviews

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.6
Customer Service 5
Features 4.4
Value for Money 4.8

Review software

Share your experiences with other software buyers.

Write a Review!
Jim R.
Supervisor of Technology and Data Management
Education Management, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/04/2019

"Great product to manage Chromebooks Assets integrate Google Console, AD & Your Student Info System"

Comments: We find that using One to One Plus has allowed us to manage a school based 1 to 1 device program such as Chromebooks without all the headaches. We couldn't manage without it. The company is very responsive and listens to our requests. Bugs have been infrequent. We are able to minimize theft and other loss events through timely detection of missing devices. If you have a school based 1 to 1 device program you should evaluate / consider One to One plus!!

Pros: This product helps us manage our Chromebooks in a school 1 to 1 program. It keeps AD, Google Console and our student information system synced up (PowerSchool and others). It handles the daily operations, the beginning and end of school tasks, and complete lifecycle. While we bought it specifically for our Chromebook program it also helps us manage all our technology assets. The company adds new features regularly will add functionality upon request if it is relevant to the larger customer base.

Cons: The help ticket functionality built into the program is decent but if you already have a stand alone helpdesk ticket system you might find that the stand alone one is better. But if you don't have one... the included one is decent enough.

Vendor Response

by Edutek Solutions on 16/04/2019

Jim,

Thanks for your review of the One to One Plus system. We appreciate you and enjoy working with you and your team at Salem City Schools. You guys have been great.

The One to One Plus Team

  • Reviewer Source 
  • Reviewed on 15/04/2019
Heidi S.
Computer Technician
E-Learning, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/09/2019

"One to One Plus inventory management"

Comments: Keeping track of our assets has become much easier. We used to keep track in a spreadsheet. This is so much better, faster, more accurate. etc.

Pros: Web based software that is easy to use. We purchased a Honeywell scanner and Dymo LabelWriter 450. This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member. It tracks when devices go out for repair or if we do in house repairs.

Cons: There are some instances where I want the software to do something it isn't programmed to do. The upside is, we can contact the company and they can put it on a list of features to include in a future update.

Vendor Response

by Edutek Solutions on 19/09/2019

Heidi,

Thanks for leaving this review. We appreciate the partnership with you and Ravenna Public Schools. We are thrilled that the software has made inventory management and repair tracking faster and easier for you all.

Thanks, again.

The One to One Plus Team

  • Reviewer Source 
  • Reviewed on 18/09/2019
Verified Reviewer
Instructional Technology Coach
Education Management, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 26/03/2019

"Can be Complicated"

Comments: We use one to one plus to manage all of our district devices which is over 10,000. The system is fairly easy to use once you get familiar with it and you can look up many different kinds of information. I would recommend the software to others with the cautionary tale of ensuring people are trained on its use and are comfortable using it before just setting them free on it.

Pros: I like having most of our information for our devices in one place. I like being able to research assigned users, assigned assets, tasks for broken/malfunctioning iPads, and invoices. The ability to look up information by asset tag number, serial number, student name, or student number is also a very useful feature.

Cons: There have been glitches with this software, for instance we have had duplicate tasks get created within a minute of each other on multiple occasions which can lead to inaccuracies in records. We have also run into situations where the system just will not pull up the information we need even though we know it is available. We have also run into where one person changed the rights for another person and it threw the whole system out of order and we had to call one to one plus to get it fixed which was somewhat frustrating even though it was human error.

Vendor Response

by Edutek Solutions on 02/04/2019

Thank you for your review of the One to One Plus software. We completely agree that with the many features and integration offered by the software that proper training is critical.

Thanks for the feedback on the couple of issues. We will look into those to ensure that they have been resolved.

  • Reviewer Source 
  • Reviewed on 26/03/2019
Esteban P.
IT Project Manager
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/09/2019

"One to One Plus- Review"

Comments: It has been a Pleasure working with the 1:1Plus team. They are very fast at responding to inquiries or requests.

Pros: Robust Help Desk and inventory solution. Easy to assign devices and do mass turn in. Electronically sign Agreements. Ability to create invoices. Able to print user and asset tags.

Cons: Some users report that ticket submittal flow is not as intuitive as previous solution.

Vendor Response

by Edutek Solutions on 30/09/2019

Esteban,

We enjoy working with you and the rest of the group at Jasper County School District. You guys are a pleasure. Thanks for leaving your review as we always appreciate hearing from the customer.

Thanks again,
The One to One Plus Team

  • Reviewer Source 
  • Reviewed on 27/09/2019
Ruby P.
Technology Support Specialist
Education Management, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/09/2019

"One to One Review September 2019"

Pros: I like the ease of adding information, reporting and location management.

Cons: I don't like that we don't have the ability to assign teachers to multiple locations.

Vendor Response

by Edutek Solutions on 19/09/2019

Ruby,

Thanks to you and the team at Dillon School District Four for partnering with us. We enjoy working with you and the rest of the team. The request that you mention will be available in an upcoming release.

Thanks again,
The One to One Plus Team

  • Reviewer Source 
  • Reviewed on 13/09/2019