One to One Plus

by Edutek Solutions

Who Uses One to One Plus?

One to One Plus is designed to meet the specific needs of K-12 school systems. We serve school systems from as small as 250 students to some of the Top 100 largest school systems in the United States

What Is One to One Plus?

Built exclusively to serve K-12 school systems, One to One Plus helps school systems of all sizes across the United States simplify, integrate and streamline asset, 1:1, inventory, and work order management processes. Our extensive list of features includes: Asset Management, Asset Assignment, Student, Staff, and Location Profiles, Inventory Management, Help Desk Management, Invoicing plus much more.

One to One Plus Details

Edutek Solutions

https://onetooneplus.com

Founded 2015

One to One Plus Pricing, Cost & Reviews - Capterra UAE 2020

One to One Plus does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

One to One Plus Features

Help Desk Software
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Alerts/Notifications
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Attendance Tracking
Classroom Management
Communication Management
Curriculum Management
Enrollment Management
Financial Management
Parent Portal
Progress Reports
Skill Testing
Student Information / Records
Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent/Private
K-12
Library Management
Online Calendar
Online Payments
Parent/Student Portal
Reporting/Analytics
School District
Special Education
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

One to One Plus Reviews

Showing 5 of 28 reviews

Overall
4.8/5
Ease of Use
4.6/5
Customer Service
5/5
Features
4.4/5
Value for Money
4.8/5
Jim R.
Supervisor of Technology and Data Management
Education Management, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/04/2019

"Great product to manage Chromebooks Assets integrate Google Console, AD & Your Student Info System"

Comments: We find that using One to One Plus has allowed us to manage a school based 1 to 1 device program such as Chromebooks without all the headaches. We couldn't manage without it. The company is very responsive and listens to our requests. Bugs have been infrequent. We are able to minimize theft and other loss events through timely detection of missing devices. If you have a school based 1 to 1 device program you should evaluate / consider One to One plus!!

Pros: This product helps us manage our Chromebooks in a school 1 to 1 program. It keeps AD, Google Console and our student information system synced up (PowerSchool and others). It handles the daily operations, the beginning and end of school tasks, and complete lifecycle. While we bought it specifically for our Chromebook program it also helps us manage all our technology assets. The company adds new features regularly will add functionality upon request if it is relevant to the larger customer base.

Cons: The help ticket functionality built into the program is decent but if you already have a stand alone helpdesk ticket system you might find that the stand alone one is better. But if you don't have one... the included one is decent enough.

Vendor Response

by Edutek Solutions on 16/04/2019

Jim,

Thanks for your review of the One to One Plus system. We appreciate you and enjoy working with you and your team at Salem City Schools. You guys have been great.

The One to One Plus Team

  • Reviewer Source 
  • Reviewed on 15/04/2019
Heidi S.
Computer Technician
E-Learning, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/09/2019

"One to One Plus inventory management"

Comments: Keeping track of our assets has become much easier. We used to keep track in a spreadsheet. This is so much better, faster, more accurate. etc.

Pros: Web based software that is easy to use. We purchased a Honeywell scanner and Dymo LabelWriter 450. This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member. It tracks when devices go out for repair or if we do in house repairs.

Cons: There are some instances where I want the software to do something it isn't programmed to do. The upside is, we can contact the company and they can put it on a list of features to include in a future update.

Vendor Response

by Edutek Solutions on 19/09/2019

Heidi,

Thanks for leaving this review. We appreciate the partnership with you and Ravenna Public Schools. We are thrilled that the software has made inventory management and repair tracking faster and easier for you all.

Thanks, again.

The One to One Plus Team

  • Reviewer Source 
  • Reviewed on 18/09/2019
Verified Reviewer
Instructional Technology Coach
Education Management, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 26/03/2019

"Can be Complicated"

Comments: We use one to one plus to manage all of our district devices which is over 10,000. The system is fairly easy to use once you get familiar with it and you can look up many different kinds of information. I would recommend the software to others with the cautionary tale of ensuring people are trained on its use and are comfortable using it before just setting them free on it.

Pros: I like having most of our information for our devices in one place. I like being able to research assigned users, assigned assets, tasks for broken/malfunctioning iPads, and invoices. The ability to look up information by asset tag number, serial number, student name, or student number is also a very useful feature.

Cons: There have been glitches with this software, for instance we have had duplicate tasks get created within a minute of each other on multiple occasions which can lead to inaccuracies in records. We have also run into situations where the system just will not pull up the information we need even though we know it is available. We have also run into where one person changed the rights for another person and it threw the whole system out of order and we had to call one to one plus to get it fixed which was somewhat frustrating even though it was human error.

Vendor Response

by Edutek Solutions on 02/04/2019

Thank you for your review of the One to One Plus software. We completely agree that with the many features and integration offered by the software that proper training is critical.

Thanks for the feedback on the couple of issues. We will look into those to ensure that they have been resolved.

  • Reviewer Source 
  • Reviewed on 26/03/2019
Esteban P.
IT Project Manager
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/09/2019

"One to One Plus- Review"

Comments: It has been a Pleasure working with the 1:1Plus team. They are very fast at responding to inquiries or requests.

Pros: Robust Help Desk and inventory solution. Easy to assign devices and do mass turn in. Electronically sign Agreements. Ability to create invoices. Able to print user and asset tags.

Cons: Some users report that ticket submittal flow is not as intuitive as previous solution.

Vendor Response

by Edutek Solutions on 30/09/2019

Esteban,

We enjoy working with you and the rest of the group at Jasper County School District. You guys are a pleasure. Thanks for leaving your review as we always appreciate hearing from the customer.

Thanks again,
The One to One Plus Team

  • Reviewer Source 
  • Reviewed on 27/09/2019
Ruby P.
Technology Support Specialist
Education Management, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/09/2019

"One to One Review September 2019"

Pros: I like the ease of adding information, reporting and location management.

Cons: I don't like that we don't have the ability to assign teachers to multiple locations.

Vendor Response

by Edutek Solutions on 19/09/2019

Ruby,

Thanks to you and the team at Dillon School District Four for partnering with us. We enjoy working with you and the rest of the team. The request that you mention will be available in an upcoming release.

Thanks again,
The One to One Plus Team

  • Reviewer Source 
  • Reviewed on 13/09/2019