---
description: Get detailed information about Elavon usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Elavon Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Elavon](/software/183057/elavon)

# Elavon

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> Elavon is a merchant services software that helps businesses securely process customer payments through various payment solutions.
> 
> Verdict: Rated **2.9/5** by 34 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Elavon?

Elavon is used by restaurants, retailers, healthcare providers, travel and hospitality businesses, service companies, educational institutions, automotive dealers, and mass transit operators.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.9/5** | 34 Reviews |
| Ease of Use | 2.9/5 | Based on overall reviews |
| Customer Support Software | 2.5/5 | Based on overall reviews |
| Value for Money | 2.8/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: Elavon

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Elavon for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Debit/Credit Card Processing
- In-Person Payments
- Mobile Payments
- PCI Compliance Software
- Payment Fraud Prevention
- Payment Gateway Integration
- Real-time Alerts
- Reporting/Analytics
- Transaction Monitoring

## Support Options

- Phone Support

## Category

- [Payment Processing Software](https://www.capterra.ae/directory/30232/payment-processing/software)

## Related Categories

- [Payment Processing Software](https://www.capterra.ae/directory/30232/payment-processing/software)
- [Chargeback Management Software](https://www.capterra.ae/directory/33796/chargeback-management/software)

## Alternatives

1. [PayPal](https://www.capterra.ae/software/179251/paypal) — 4.6/5 (26682 reviews)
2. [Venmo](https://www.capterra.ae/software/182159/venmo-) — 4.7/5 (9306 reviews)
3. [Stripe](https://www.capterra.ae/software/123889/stripe) — 4.6/5 (3387 reviews)
4. [Square Payments](https://www.capterra.ae/software/170278/square-payments-processing) — 4.7/5 (2716 reviews)
5. [Square Point of Sale](https://www.capterra.ae/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews)

## Reviews

### "Small Business Processing" — 4.0/5

> **Aireanne** | *13 December 2025* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: Transactions went through smoothly during events, payouts were dependable, and there were very few interruptions or surprises. The reporting was straightforward enough to track deposits and reconcile sales without extra headaches, which is especially important when running events in different locations. Overall, it felt stable and predictable—exactly what you want when processing payments in a fast-paced catering environment.
> 
> **Cons**: What I liked least was the limited transparency and flexibility. Fees and adjustments weren’t always as clear as they could be, and resolving issues or making changes often required going through support rather than being able to self-manage easily. For a mobile, event-based business, the system felt more rigid than ideal.
> 
> Overall, the experience was positive for our catering company. Being able to pass the processing fee on to the guest was a big plus and gave us more flexibility when pricing custom events. The system worked well for our needs and supported our event-based payment flow.

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### "Easy to use and is a great value" — 4.0/5

> **Deborah** | *12 November 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Elavon is easy to use.  From running reports each day to adding tips to tickets and to vertual charge when credit card not present. The customer support is also very good - responds quickly and sends email notifications if there are issues.  They are also a great value - a lot cheaper that competition
> 
> **Cons**: dispute management could be better.  hard to see if there is a chargeback and have to respond very quickly.  Not able to dispute an American Express charge directly through them - have to go through American Express.
> 
> It is an very user friendly platform with multiple reports and the ability to choose when the days transactions are processed.

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### "Crowded market of card payments" — 3.0/5

> **Rajesh** | *25 December 2025* | Computer Software | Recommendation rating: 3.0/10
> 
> **Pros**: It was available through Costco for a one year trial. I trust Costco and expected it is fully vetted out.
> 
> **Cons**: It had a bumpy start. Took a while to connect to my phone and get ready to swipe. At times it did not work in first attempt.
> 
> Not good. I had too many issues as I am not processing retail transactions. It was not easy to sync up my backend client names.

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### "Smooth transaction processing" — 4.0/5

> **Kristen** | *2 June 2025* | Accounting Software | Recommendation rating: 8.0/10
> 
> **Pros**: Elavon has a strong reputation in payment processing, and I liked the company's focus on innovation and customer-centric solutions.
> 
> **Cons**: The only real con for Elavon would be to improve communication for customer support. At times, there were situations that made multistep payments more challenging than it really needed to be if there were options for quicker customer support.
> 
> My overall experience with Elavon was positive. Smooth transactions and quick remittances delivered.

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### "Tested and Proven" — 4.0/5

> **Verified Reviewer** | *2 September 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate the ability to filter and be more direct when searching for information. It is also very easy for you, and managing payments is a breeze.
> 
> **Cons**: I dislike that it takes a very long time to resolve disputes. You get on the phone, and you are bounced around too many times.
> 
> Overall, I believe it's a sound system; the cybersecurity is good, and the ability to track payments and refunds is excellent. the system works and it works very well.

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## Links

- [View on Capterra](https://www.capterra.ae/software/183057/elavon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/183057/Elavon/> |
| en-AE | <https://www.capterra.ae/software/183057/elavon> |
| en-AU | <https://www.capterra.com.au/software/183057/elavon> |
| en-CA | <https://www.capterra.ca/software/183057/elavon> |
| en-GB | <https://www.capterra.co.uk/software/183057/elavon> |
| en-IE | <https://www.capterra.ie/software/183057/elavon> |
| en-IL | <https://www.capterra.co.il/software/183057/elavon> |
| en-IN | <https://www.capterra.in/software/183057/elavon> |
| en-NZ | <https://www.capterra.co.nz/software/183057/elavon> |
| en-SG | <https://www.capterra.com.sg/software/183057/elavon> |
| en-ZA | <https://www.capterra.co.za/software/183057/elavon> |

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