---
description: Get detailed information about LiveSession usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: LiveSession Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Website Optimization Tools Software](/directory/31557/website-optimization-tools/software) > [LiveSession](/software/182661/livesession)

# LiveSession

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> LiveSession: Product analytics but simple. Blend quantitative and qualitative data for better product decisions.
> 
> Verdict: Rated **4.6/5** by 28 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses LiveSession?

Ideal for product and other data-driven teams. Professionals use LiveSession to understand user segments, fix bugs, track users, and make informed product decisions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 28 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: LiveSession
- **Location**: Wroc¿aw, Poland
- **Founded**: 2018

## Commercial Context

- **Starting Price**: $65.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free: 1k sessions - $0&#10;Basic: 5k - 15k sessions - from $54&#10;Pro: 10k - 150k sessions - from $83
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, India, Ireland, Israel, Italy, Japan, Liechtenstein, Malta, Mexico and 17 more

## Features

- Campaign Management Software
- Conversion Tracking
- Customer Segmentation
- Data Visualization Software
- Engagement Tracking
- Funnel Analysis
- Heatmaps
- Real-Time Analytics
- Reporting & Statistics
- Time on Site Tracking
- User Interaction Tracking
- Visual Analytics
- Web Traffic Reporting
- Website Analytics

## Integrations (12 total)

- BigCommerce
- Crisp
- Drift
- Google Analytics 360
- Help Scout
- Intercom
- LiveChat
- Olark
- Segment
- Shopify
- Wix
- WordPress

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Website Optimization Tools Software](https://www.capterra.ae/directory/31557/website-optimization-tools/software)

## Related Categories

- [Web Analytics Software](https://www.capterra.ae/directory/30073/web-analytics/software)
- [Qualitative Data Analysis Software](https://www.capterra.ae/directory/31297/qualitative-data-analysis/software)
- [Product Analytics Tools](https://www.capterra.ae/directory/32915/product-analytics/software)
- [Heatmap Software](https://www.capterra.ae/directory/30977/heatmap/software)
- [Website Optimization Tools Software](https://www.capterra.ae/directory/31557/website-optimization-tools/software)

## Alternatives

1. [Lucky Orange](https://www.capterra.ae/software/150695/lucky-orange) — 4.7/5 (260 reviews)
2. [Fullstory](https://www.capterra.ae/software/153721/fullstory) — 4.6/5 (67 reviews)
3. [Smartlook](https://www.capterra.ae/software/164713/smartlook) — 4.7/5 (136 reviews)
4. [Microsoft Clarity](https://www.capterra.ae/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews)
5. [Hotjar](https://www.capterra.ae/software/163516/hotjar) — 4.6/5 (539 reviews)

## Reviews

### "Best Product in its Category" — 5.0/5

> **Wojciech** | *31 January 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I love that kind of software where I can set everything up and running in 2-3 minutes. The recordings are amazing, I can segment my users in many ways and pass their parameters. The dashboard is simple to navigate and has a lot of features to analyze and help better understand my users. I can find any bugs on my website and app when they happen. Without LiveSession I wouldn't be able to repeat the user path to find some bugs reported by users.
> 
> **Cons**: I've been using this app for over 4 months and haven't seen anything I could be disappointed with.
> 
> It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need.

-----

### "Best choice I made" — 5.0/5

> **Verified Reviewer** | *19 November 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It contains all the features that its competence plus personal support.
> 
> **Cons**: The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick.&#10;The only offer data retention of 1mo and 3mo. It would be great to be able to have a year of data retention (paying for it of course).
> 
> It works easily since the beginning and anytime we face a problem we get great and super fast support  from them.

-----

### "Good enough for most scenarios" — 3.0/5

> **Bartosz** | *19 November 2019* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time.
> 
> **Cons**: The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live.  It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now).
> 
> It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done.

-----

### "Solid base of core feature, fluid use 👌" — 5.0/5

> **Gauthier** | *13 November 2020* | Research | Recommendation rating: 8.0/10
> 
> **Pros**: - ease of use&#10;- significative dashboard (vs fullstory I used for long)&#10;- personal/team segment
> 
> **Cons**: - waiting for a true integration with Segment (Fullstory stays better on it, i think)&#10;- had a mid experience with support facing and reporting bug after 30mn of paid plan :/
> 
> very fluid, very frictionless&#10;entirely legit in the game vs players like fullstory or hotjar (used both)&#10;easy to use for non-tech and support team&#10;&#10;working on BtoB saas =\&gt; ultimate documentation for issue/bug reporting \&amp; experience smoothing

-----

### "The best way to get unbiased UX insights" — 5.0/5

> **Verified Reviewer** | *10 August 2019* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: One of the hardest parts of designing great user experiences is obtaining unbiased user tests. With LiveSession this can be achieved incredibly easily (and anonymously), allowing you to see how people interact with your site. This then informs your design decisions moving forward to make a more usable site. They also have auto-detection for things like 'rage clicks' and other UX issues.
> 
> **Cons**: It can be a little technical to set up, so you have to know what you're doing, but once it's set up there's not much else you need to do.
> 
> LiveSession was a great find for us. We have since added it as an option for clients to test their UX after site launch, something we previously couldn't do.

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## Links

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