--- description: Get detailed information about Botsplash usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Botsplash Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Botsplash](/software/182423/botsplash) # Botsplash Canonical: https://www.capterra.ae/software/182423/botsplash Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/182423/botsplash?page=2) > Live, automated, and Generative AI omnichannel chat platform helping agents and consumers to engage across multiple digital channels. > > Verdict: Rated **4.5/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Botsplash? Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 55 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Botsplash - **Founded**: 2017 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: We customize for each client. Contact Botsplash directly for information at hello@botsplash.com. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - 2-Way Messaging - Activity Dashboard - Alerts/Notifications - Automated Responses - Autoresponders - Campaign Planning - Campaign Scheduling - Chat/Messaging - Chatbot Software - Communication Management - Contact Management Software - Customer History - Customizable Branding - Engagement Tracking - Geotargeting - Live Chat Software - Mass Texting - Message Personalization - Mobile Access - Multi-Channel Communication - Multi-Language - Offline Form - Proactive Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Scheduled Messaging - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing - Visual Analytics ## Integrations (17 total) - Alexa - Bandwidth - BombBomb - Five9 - Follow Up Boss - Freshdesk - Fullstory - Google Ads - Google Analytics 360 - Hotjar - HubSpot CRM - LeadMailbox - Microsoft Azure - Plivo - Velocify ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) - [SMS Marketing Software](https://www.capterra.ae/directory/30842/sms-marketing/software) - [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software) - [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software) ## Alternatives 1. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (702 reviews) 2. [Wati](https://www.capterra.ae/software/204314/wati) — 4.6/5 (202 reviews) 3. [Quiq](https://www.capterra.ae/software/166780/quiq-messaging) — 4.5/5 (37 reviews) 4. [inconnect](https://www.capterra.ae/software/164772/omnichannel) — 3.9/5 (19 reviews) 5. [SimpleWorks](https://www.capterra.ae/software/144850/simplecrm) — 4.5/5 (15 reviews) ## Reviews ### "Botsplash" — 5.0/5 > **Muhammad Adil** | *22 July 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Very intelligent and powerful chat solution. I like it very much and having integration options with Facebook messenger, web and SMS chat etc. > > **Cons**: Not much to say about anything unusual about it. They are adding continues features and their support is always there. > > Overall integration is seamless and very helpful support team makes it a must have customer interaction software. ----- ### "Why I Love Botsplash" — 5.0/5 > **Brian** | *9 November 2023* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use in gaining new business > > **Cons**: I have no complaints about botsplash. None > > In my line of work, communication is key. In a world where texting is second nature, it allows for direct and easy communication. ----- ### "Botsplash review" — 3.0/5 > **Mac** | *21 January 2019* | Financial Services Software | Recommendation rating: 7.0/10 > > **Pros**: Being able to have an instant message feature with clients. The layout of the app is easy to follow. > > **Cons**: Inability to have multiple users assigned to one client. If the messages get transferred to another party, I have to request a transfer from the other party, or initiate a chat with the client to get it to come back. Lately, it has been freezing, or not loading at all. I also don't like that our direct lines can't be tied to the messages. Sometimes I am asked by the client if they can text my direct line, and I don't know what number to give them in order for it to go through botsplash. > > Overall I like it because it give us the ability instant message the client, but some tweaks need to be made so that it doesn't freeze and give the option for multiple users to be linked to client. ----- ### "Botsplash is best in class" — 5.0/5 > **Todd** | *28 January 2022* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: In addition to the top tier customer service and support below are some of the key features: Velocify integration Mobile App Group Chat capabilities Canned messages Attachments in chat Robust reporting Real time Deliverability tracking Omni channel solutions for web chat, Google, facebook > > **Cons**: No complaints at this time. We are always coming up with ideas and \[SENSITIVE CONTENT\] and her team are always evolving the platform. Having a team that understand the needs of mortgage lenders is one of the most important pieces they bring to the table. There is never a situation or scenario we are trying to solve that they can’t quickly understand and take action on solutions. ----- ### "Botsplash" — 5.0/5 > **Christopher** | *28 January 2022* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Not having our SMS numbers blocked. Botsplash gives us a huge advantage over our competitors with the percentage of texts delivered. Texting is now mainstream communication. > > **Cons**: Haven't came across any flaws with Botsplash. Once your company figures out how they are wanting to utilize Botsplash it's very simple to use and customize > > 10/10 5 STAR....made our lives as LO's much easier and helped increase our production/sales ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/182423/botsplash?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/182423/botsplash) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data