FileWave Endpoint Management

Who Uses FileWave Endpoint Management?

FileWave's feature-rich Unified Endpoint Management solution is ideal for mid-sized enterprise, SMB, and school districts managing multi=platform environments with limited staff and budgets.

What Is FileWave Endpoint Management?

FileWave's hybrid approach, including traditional client management for Mac and Windows alongside modern Unified Endpoint Management (UEM,) makes endpoint management simple today, and in the future. FileWave includes IT asset inventory; software packaging and distribution; patch management; and OS imaging and deployment for Mac and Windows. Manage all of your devices, apps, and settings on computers and mobile devices. Supports Windows, Mac, iOS, Android and Chrome OS.

FileWave Endpoint Management Details

FileWave

https://www.FileWave.com

Founded 1992

FileWave Endpoint Management Pricing, Cost & Reviews - Capterra UAE 2020

FileWave Endpoint Management does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

FileWave Endpoint Management Features

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

View full list of IT Asset Management Software

  • Automatic User/Device Recognition
  • Data Management
  • Deployment Management
  • Endpoint Management
  • Inventory Management
  • Software Management
  • Synchronization Scheduling
  • Wireless Network Support

View full list of Mobile Device Management Software

  • Alerts/Notifications
  • Automatic Approval
  • Automatic Patch Deployment
  • Automatic Scans
  • Compliance Management
  • Custom Patches
  • Dashboard
  • Network Wide Management
  • Patch Prioritization
  • Patch Testing
  • Remote Access/Control
  • Vulnerability Scanning

View full list of Patch Management Software

FileWave Endpoint Management Alternatives - Capterra UAE 2020

More FileWave Endpoint Management alternatives

FileWave Endpoint Management Reviews

Showing 5 of 34 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.6/5
Features
4.6/5
Value for Money
4.6/5
Mirko H.
Teamleiter Support Services
Media Production, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/01/2019

"A new way of our “deployment-thinking”! And still a great choice..."

Comments: Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. 
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually. 
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an time advance

Pros: Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented.

Cons: I am just worried about the fact, that it took us such a long time for choosing this product.

  • Reviewer Source 
  • Reviewed on 16/01/2019
Bert S.
Security Operations Lead
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/07/2020

"Must Have for a hybrid environment"

Comments: Overall the experience with FileWave and their staff have been a good experience. Their solutions engineers and professional services team have went above and beyond to help us get to where we need to be for device management.

Pros: Being able to manage Windows, macOS, and iOS devices with one tool was a must. Being able to enroll machines with Apple's DEP into FileWave and enroll Windows machines with Group Policy made it a very easy deployment. It was instrumental in helping us achieve a fully remote-work environment to be able to deploy software, and gather device information from their Custom Field features.

Cons: Having a cloud based administrative portal would be a huge plus. There is some scripting knowledge that is needed in order to accomplish the things you want to do with Windows machines, as there is no native "profile manager" or GPO-like menu like for macOS.

  • Reviewer Source 
  • Reviewed on 08/07/2020
Nick T.
Bishop Bennett Technology Fellow
Education Management, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    2/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 25/01/2019

"Easy to use, but doesn't always work"

Comments: When it works, this saves so much time. But when it does not want to install updates properly, then it can be pretty frustrating.

Pros: Making filesets is very easy. The process of making a fileset and deploying it to clients is very self-explanatory.

Cons: We have about 30% of clients that randomly stop checking into our FileWave server, and therefore do not get any updates that we push out. It can be frustrating tracking down ~150 devices every time I have an update to push out to make sure that it lands on their devices properly.

Vendor Response

by FileWave on 01/02/2019

We are glad to hear that you find Fileset creation and deployment intuitive, and appreciate your candor on the troubles you are facing. We would be happy to help troubleshoot the client-side issue. Please reach out to us through our support portal at https://www.filewave.com/support/alliance-support. Thank you again for your business, and always feel free to provide direct feedback.

  • Reviewer Source 
  • Reviewed on 25/01/2019
Heidi S.
Computer Technician
Education Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/09/2019

"FileWave Endpoint Management"

Comments: FileWave has saved so much time with distributing software, updates and managing our iPads.

Pros: The software is easy to use, it works quickly. Years ago we had to re-image computers to distribute updates. With FileWave, you just create the file set and update the model, off it goes to all of the client devices. It is a top quality MDM and makes managing iPads a breeze. Another nice feature is device location. Once enrolled a device sends a location. It makes locating lost devices easier.

Cons: Honestly, I can't think of anything at the moment. This product has made life so much easier in our department.

  • Reviewer Source 
  • Reviewed on 24/09/2019
Jeffrey P.
PC Tech
Education Management, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/06/2020

"Awesome software for IOS"

Comments: The software has been a real help in managing our iPads in one place without the need to touch devices. Long as a device has internet I can manage it from anywhere.

Pros: The ability to manage IOS updates and software in one place over the internet without the need to touch devices again after initial setup.

Cons: There is a setting that allows the name of the devices to be in the middle of the lock screen which is easier to read that isn't available with Filewave. Filewave does allow for the name at the bottom of the lock screen but it is smaller and harder to read. Not a deal breaker and users have adapted :)

  • Reviewer Source 
  • Reviewed on 10/06/2020