---
description: Get detailed information about VoIP Detective usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoIP Detective Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [VoIP Detective](/software/181693/voip-detective)

# VoIP Detective

Canonical: https://www.capterra.ae/software/181693/voip-detective

> Easy call reporting for Cisco CUCM, CUBE, Webex \& Teams — self-service for admins, managers, and users. Free version available.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses VoIP Detective?

Organizations on Cisco CUCM/CallManager, CUBE, Webex Calling, or Microsoft Teams that need easy call reporting — IT admins, managers, and end users in healthcare, education, government, and finance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: UC Guru
- **Founded**: 2017

## Commercial Context

- **Starting Price**: $1,499.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free version has no expiration.  Paid version stores more call data.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Brazilian Portuguese, English, French, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- By-Extension Reporting
- Call Duration
- Call Logging
- Caller ID
- Data Import/Export
- Inbound Reporting
- Outbound Reporting
- Usage Tracking/Analytics
- Who Answered Log

## Integrations (5 total)

- CUBE
- Cisco Unified Communications Manager
- Cisco Unified Contact Center Express
- Microsoft Teams
- Webex Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Call Accounting Software](https://www.capterra.ae/directory/30083/call-accounting/software)

## Related Categories

- [Call Accounting Software](https://www.capterra.ae/directory/30083/call-accounting/software)
- [Reporting Software](https://www.capterra.ae/directory/30053/reporting/software)

## Alternatives

1. [Microcall](https://www.capterra.ae/software/128915/microcall) — 4.6/5 (18 reviews)
2. [FreJun](https://www.capterra.ae/software/1018091/frejun---call-automation-platform) — 4.8/5 (84 reviews)
3. [CloudTalk](https://www.capterra.ae/software/182004/cloudtalk) — 4.4/5 (269 reviews)
4. [MAF ICIMS](https://www.capterra.ae/software/160962/maf-icims) — 5.0/5 (9 reviews)
5. [Sage Intacct](https://www.capterra.ae/software/76/intacct) — 4.3/5 (711 reviews)

## Reviews

### "It's been amazing" — 5.0/5

> **Aaron** | *26 June 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and installation, the free option/trial is awesome.  It's simple, fast, it works.  If it doesn't, the developer is quick to fix the problem.
> 
> **Cons**: User management - this isn't really a huge con, I had to put something.  I haven't even asked or mentioned it to the developer.  Right now, users have to register themselves with their extension, and you grant them access to whatever they need.  It might be nice to have AD/LDAP integration, but this definitely is not a show-stopper.
> 
> We've been using it for quite a while now, and it is continuously being improved.  The developer is responsive and open to feedback and resolving issues.  Coming from a product that was dated and cobbled together to work with Cisco, this was an amazing find.

All we wanted was a simple product to search call logs and run reports.  Cisco's CDR is less than stellar at this, but works in a pinch.  Other products cost a lot of money, and include features we weren't really needing.  So starting out, VOIPDetective does exactly what we want, and more.  As more features are added, it will become even more invaluable and useful to a wider range of customers.

You have nothing to lose by trying it out - you can get most of the features free, although it only stores the previous 2 weeks of data.  I really like this simple demo/trial setup.  No annoying banners, popups, emails, nothing.

## Links

- [View on Capterra](https://www.capterra.ae/software/181693/voip-detective)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181693/VoIP-Detective/> |
| en-AE | <https://www.capterra.ae/software/181693/voip-detective> |
| en-AU | <https://www.capterra.com.au/software/181693/voip-detective> |
| en-CA | <https://www.capterra.ca/software/181693/voip-detective> |
| en-GB | <https://www.capterra.co.uk/software/181693/voip-detective> |
| en-IE | <https://www.capterra.ie/software/181693/voip-detective> |
| en-IL | <https://www.capterra.co.il/software/181693/voip-detective> |
| en-IN | <https://www.capterra.in/software/181693/voip-detective> |
| en-NZ | <https://www.capterra.co.nz/software/181693/voip-detective> |
| en-SG | <https://www.capterra.com.sg/software/181693/voip-detective> |
| en-ZA | <https://www.capterra.co.za/software/181693/voip-detective> |

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