---
description: Get detailed information about Initiative CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Initiative CRM Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Initiative CRM](/software/181326/intiative-crm)

# Initiative CRM

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> Transform your sales with Initiative CRM\! Precise tracking, seamless integration, and ultimate customization. Discover the premium alte
> 
> Verdict: Rated **4.9/5** by 21 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Initiative CRM?

Initiative CRM users are visionary companies looking to optimize their sales tracking. From local SMEs to large corporations, they value customization, seamless integration, and a CRM that evolves.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 21 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ABOnline solutions
- **Founded**: 2008

## Commercial Context

- **Starting Price**: €14.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Initiative CRM is available via the following plans:
Essential Version €27/month/user 
Business version €39/month/user 
Success version €49/month/user
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Argentina, Austria, Belgium, Brazil, Canada, Chile, Denmark, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Ireland, Italy, Latvia, Lithuania, Martinique, Mexico, Netherlands and 5 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Agent Interface
- Appointment Scheduling Software
- Audit Trail
- Billing & Invoicing
- CRM Software
- Call List Management
- Campaign Management Software
- Commenting/Notes
- Computer Telephony Integration
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Branding
- Customizable Invoices
- Data Enrichment
- Data Import/Export
- Discount Management
- Document Management Software
- Email Management Software
- Email Marketing Software
- Estimating
- Goal Setting/Tracking
- Inventory Management Software
- Invoice Processing
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Payment Processing Software
- Performance Management
- Performance Metrics
- Pipeline Management
- Pricing Management
- Prioritization
- Process/Workflow Automation
- Proposal Generation
- Quotes/Estimates
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Shared Contacts
- Task Management Software
- Tax Calculation
- Third-Party Integrations
- Workflow Management Software
- Workforce Management Software

... and 22 more features

## Integrations (8 total)

- Gmail
- Mailjet
- Make
- Microsoft 365
- Microsoft Outlook
- Typeform
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software)
- [Billing and Invoicing Software](https://www.capterra.ae/directory/30015/billing-and-invoicing/software)
- [Online CRM Software](https://www.capterra.ae/directory/30072/online-crm/software)
- [Accounts Payable Software](https://www.capterra.ae/directory/30520/accounts-payable/software)
- [Small Business CRM Software](https://www.capterra.ae/directory/31583/small-business-crm/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [HubSpot CRM](https://www.capterra.ae/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
5. [Kylas Sales CRM](https://www.capterra.ae/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Aider nos équipes de la vente à la facturation" — 5.0/5

> **Thomas** | *2 April 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Créer des devis depuis un catalogue de produit
Facturer facilement après validation d'un devis
Automatiser la facturation et les relances
Accompagnement sur-mesure pour la mise en place
Tableau de bord pour suivre les indicateurs souhaités au jour le jour.
> 
> **Cons**: Pour le moment nous n'avons pas la possibilité de créer des conventions de formation et gérer les feuilles de présence quand on est un organisme de formation.

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### "Initiative CRM simple, évolutif, fonctionnel avec une qualité de services" — 5.0/5

> **Olivier** | *16 September 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: J'utilise Initiative CRM depuis plusieurs années. J'apprécie tout particulièrement sa simplicité d'utilisation, ses possibilités de personnalisation sachant que je ne suis pas développeur et que cela doit être simple et doit me permettre de l'adapter à nos besoins. C'est un produit que j'ai vu évoluer ce qui me sécurise en tant qu'acheteur car j'ai besoin d'être rassuré dans le temps du fait que c'est une application essentielle dans notre fonctionnement. Enfin et non des moindres c'est une équipe avec des personnes aimables, qui prennent en considération nos demandes, qu'elles soient correctives ou évolutives, avec un délai de réponse court. Continuez ainsi et merci.
> 
> **Cons**: Nous creusons actuellement  l’interfaçage avec des outils de Gescom et compta. Si ce sujet pouvait éventuellement être considéré comme un manque, Initiative CRM vient de sortit de nouvelles fonctionnalités que nous n'avons pas encore eu le temps d'approfondir.
> 
> Partant de le solution livrée, nous avons pu personnaliser Initiative CRM ce nous avons particulièrement apprécié. Initiative CRM est l'outil essentiel dans notre activité. De l'administration des ventes au commercial en passant par le marketing (suivi clients, affaires, devis fournisseurs, produits et services, e-mailing

-----

### "Satisfaction totale \!" — 5.0/5

> **David** | *4 October 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: La personnalisation sans limite des champs et leur intégration automatique dans les filtres de recherche est un grand atout, au même titre que les outils de workflow ou d'édition de rapports.
> 
> **Cons**: Nous aurions pu nous trouver limités par l'absence de champs spécifiques à notre activité mais la possibilité de les créer facilement nous a permis d'obtenir exactement ce que nous attendions. Les seuls points faibles que nous avons constatés sont des bugs mineurs rapidement corrigés par le support technique d’Initiative.
> 
> Nous utilisons principalement les modules relatifs à la gestion commerciale et au marketing (mass-mailing en particulier). L'accès en mode Saas a grandement aidé au passage au télétravail de certains utilisateurs et la gestion des rapports nous a permis d'obtenir une visibilité statistique que nous n'avions pas auparavant. L'interface graphique intuitive d'Initiative CRM a facilité l'adoption par les utilisateurs.

-----

### "Outil parfaitement adapté" — 5.0/5

> **Benjamin** | *28 June 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Outil très intuitif et facile d'utilisation, y compris pour les utilisateurs ne venant pas du milieu de la comptabilité.Un accompagnement personnalisé, disponible.
> 
> **Cons**: Factures à 3 décimales impossibles.Sinon RAS.
> 
> Très satisfait. Je recommande.

-----

### "Outil parfait pour notre entreprise" — 5.0/5

> **Nicolas** | *13 January 2022* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Facile d’utilisation 
Rapports performants 
Configuration personnelle
> 
> **Cons**: Rien tout est ok
Ce Logic n’a pas de point faible irritant

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