---
description: Get detailed information about Passport usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Passport Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Parking Management Software](/directory/30815/parking-management/software) > [Passport](/software/181002/scout)

# Passport

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> Permit management platform that streamlines documentation collection, expiration and payment tracking for parking permits.
> 
> Verdict: Rated **4.1/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Passport?

Passport serves nearly 1,000 municipalities, universities, private operators, transit and tolling authorities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 8 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 3.3/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Passport Labs
- **Location**: Charlotte, US
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Parking Zone Management
- Payment Processing Software
- Permit Management
- Reporting/Analytics
- Revenue Management Software
- Ticketing Software
- Violation Tracking

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Parking Management Software](https://www.capterra.ae/directory/30815/parking-management/software)

## Related Categories

- [Parking Management Software](https://www.capterra.ae/directory/30815/parking-management/software)
- [Municipal Software](https://www.capterra.ae/directory/31219/municipal/software)

## Alternatives

1. [BOSS811](https://www.capterra.ae/software/206223/boss811) — 4.8/5 (71 reviews)
2. [OpenGov Permitting & Licensing](https://www.capterra.ae/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews)
3. [TEKConnectGov](https://www.capterra.ae/software/1034661/tekconnectgov) — 5.0/5 (2 reviews)
4. [GovWell](https://www.capterra.ae/software/1072978/GovWell) — 5.0/5 (2 reviews)
5. [iMS Suite](https://www.capterra.ae/software/166664/imsenforce) — 4.7/5 (3 reviews)

## Reviews

### "Optimizing Your Transportation Operations with Passport Inc" — 4.0/5

> **Verified Reviewer** | *4 February 2023* | Program Development | Recommendation rating: 8.0/10
> 
> **Pros**: The platform is designed to be user-friendly, with an intuitive interface and minimal training required for users. I think it makes it easy to anyone can use it
> 
> **Cons**: may not be available in all regions, which could limit its use for organizations with a global presence.
> 
> Passport gives me real-time reporting capabilities, which can be a valuable asset for organizations that need to monitor key metrics and performance indicators in real time. The platform also provides integration options, allowing third-party systems to interact with its platform and enabling seamless integration with existing systems.

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### "Easy to use and reuse" — 5.0/5

> **Clint** | *30 September 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is very user friendly and I feel like my 75 year old mom would even be able to use this it is so easy.
> 
> **Cons**: The only thing I can think of to make the app better would be the ability to scan the credit card instead of typing it all in. But I don’t have any complaints or issues with how Passport is right now.

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### "Parking app is organized, but charges to use it..." — 3.0/5

> **Maria** | *23 April 2019* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: The police parking app feels pretty organized, and I like that it's not for use only in one city, you can enter your Zone in any City that uses the same programming.
> 
> **Cons**: I really didn't like that they charged to use their service, you have to pay a fee in order to pay by card which is the only option on the app. I also didn't appreciate that if we weren't right next to a Zone marker in our parking area we had to go hunt one down. If this program already has GPS or locator activated, shouldn't they be able to tell what parking Zone we are in? I also wish it were an option, but perhaps that's up to the cities creating the zones, but if one zone is right next to another we should be able to park for the same payment in either Zone.
> 
> I understand why our city went with this program, it's fairly easy to use and tracks people's parking pretty decently, however it shouldn't charge people just to use it when they already have to pay for parking.

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### "Passport Makes Parking Easy\!" — 5.0/5

> **Kris** | *3 December 2019* | Religious Institutions | Recommendation rating: 9.0/10
> 
> **Pros**: You can enter multiple cars and use anywhere Passport is being used by parking services.  This works in multiple cities and across statelines.  If you have your zone/meter numbers, snap a quick picture if running late, then you can complete the payment as you walk away.
> 
> **Cons**: It can take a while to load the nearby meter zones which takes a bit more time if you're running late.
> 
> Loved that I could load in a friend's car tag and pay for parking at an out of town concert venue.

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### "Easy parking service" — 5.0/5

> **Erin** | *19 August 2021* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: I like how you can add multiple saved vehicle license plates for easy use in the future.
> 
> **Cons**: I do not like how it charges a service fee for every transaction.

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## Links

- [View on Capterra](https://www.capterra.ae/software/181002/scout)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181002/Scout/> |
| en-AE | <https://www.capterra.ae/software/181002/scout> |
| en-AU | <https://www.capterra.com.au/software/181002/scout> |
| en-CA | <https://www.capterra.ca/software/181002/scout> |
| en-GB | <https://www.capterra.co.uk/software/181002/scout> |
| en-IE | <https://www.capterra.ie/software/181002/scout> |
| en-IL | <https://www.capterra.co.il/software/181002/scout> |
| en-IN | <https://www.capterra.in/software/181002/scout> |
| en-NZ | <https://www.capterra.co.nz/software/181002/scout> |
| en-SG | <https://www.capterra.com.sg/software/181002/scout> |
| en-ZA | <https://www.capterra.co.za/software/181002/scout> |

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