--- description: Get detailed information about Teneo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Teneo Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/31596/conversational-ai-platform/software) > [Teneo](/software/180715/artificial-solutions) # Teneo Canonical: https://www.capterra.ae/software/180715/artificial-solutions > Teneo offers scalable intelligence, developer efficiency \& enterprise-grade security.​ We build AI Agents that think, learn \& scale. > > Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Teneo? Serving companies like AT\&T, HelloFresh, Swisscom, and Telefónica, Teneo.ai has revolutionized CX automation with AI, directly automating up to 40% of operations and achieving up to 50% cost savings. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 2 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Artificial Solutions - **Location**: Barcelona, Spain - **Founded**: 2001 ## Commercial Context - **Starting Price**: $0.01 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Artificial Solutions for pricing details. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, Galician, German, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, Germany, Hungary, Ireland, Italy, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and 4 more ## Features - Chatbot Software - Live Chat Software - Multi-Channel Communication - Multi-Language - Reporting/Analytics - Speech Recognition Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software) ## Alternatives 1. [UChat](https://www.capterra.ae/software/1022133/uchat) — 4.9/5 (73 reviews) 2. [Fathom](https://www.capterra.ae/software/1037530/fathom) — 5.0/5 (807 reviews) 3. [Darwin AI](https://www.capterra.ae/software/1066034/darwin-ai) — 4.8/5 (17 reviews) 4. [Denser AI](https://www.capterra.ae/software/1064391/denser-ai) — 5.0/5 (31 reviews) 5. [Botsonic](https://www.capterra.ae/software/1061327/botsonic) — 4.8/5 (79 reviews) ## Reviews ### "Teneo - conversational AI development platform for global businesses" — 4.0/5 > **Maija** | *28 October 2020* | Retail | Recommendation rating: 7.0/10 > > **Pros**: When we first looked at Teneo we were impressed how much it could do compared with other development platforms we were considering. It was important to us that the platform was user friendly so we could accelerate our plans to involve business users in the development and to deliver one of our core goals — corporate consistency across content, languages and technology. No other vendor could elaborate on how a global company like ours could utilize resources from Europe to deliver a conversational system running in North America. One of the reasons Circle K chose to work with Teneo was because of its master/local approach to languages that allows for a conversational AI application to be built in one language and easily ported to another. Teneo typical allows for 80% of the original build to be used. This helps to significantly increase ROI because less resources are required, and rapid expansion of the conversational application is possible. > > **Cons**: Our conversational AI strategy is managed by a cross functional team, which means that majority of development work is expected to be done by business users rather than tech experts. Teneo development platform isn't particularly user friendly - there's a significant learning curve to become an experienced user. > > We wanted to develop an intelligent, conversational digital assistant that was capable of answering a diverse number of questions in multiple languages. With help of Teneo we have efficiently delivered projects that bring value to the business. With help of experienced professionals from Artificial Solutions, our project team developed an integrated voicebot for Circle K’s fuel distribution call centre in a month - the department is now supported by a technology that reduces up to 50% of incoming requests in the call centre. In customer service department, we are working on a text based virtual assistant that answers to frequently asked questions about Circle K products, services, campaigns, loyalty programs in three Scandinavian languages. ----- ### "Leading Conversational AI Platform" — 4.0/5 > **Michael** | *19 August 2019* | Gambling & Casinos | Recommendation rating: 8.0/10 > > **Pros**: Over the last three years, Teneo has allowed us to reinforce our position as a disrupter in our sector and continue to push the boundaries in customer experience. Artificial Solutions’ robust, flexible platform has enabled us to easily build and go live with multiple conversational applications across a variety of channels, delivering our services to where our customers are already spending time. The platform facilitates conversationally complex interactions with customers; bringing contextual memory, understanding industry-specific \& nuanced terminology, and delivering a personalised, engaging and frictionless experience. > > **Cons**: Supports 35 different languages, however if looking to work in smaller markets, does require the development of these additional language resources. ## Links - [View on Capterra](https://www.capterra.ae/software/180715/artificial-solutions) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data