--- description: Get detailed information about Telegram usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.ae/software/180347/telegram Page: 1 / 259\ Next: [Next page](https://www.capterra.ae/software/180347/telegram?page=2) > Telegram is a secure and fast messaging application for mobile and desktop devices. > > Verdict: Rated **4.7/5** by 6433 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telegram? Telegram can be used by businesses, small teams, and international users seeking secure communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6433 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - Audio Calls - Collaboration Tools - Discussions/Forums - Interaction Tracking - Multi-Channel Communication - Personalization and Behavioral Targeting Software - Search/Filter - Video Conferencing Software ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software) - [Team Communication Software](https://www.capterra.ae/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (11130 reviews) 2. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24183 reviews) 3. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17670 reviews) 5. [Google Chat](https://www.capterra.ae/software/175800/chat) — 4.5/5 (2393 reviews) ## Reviews ### "Telegram review" — 5.0/5 > **Bhawna** | *9 August 2026* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: Telegram is fast, easy to use, and offers useful features for messaging, group chats, file sharing, and large communities. The ability to use multiple devices and share larger files is also convenient. > > **Cons**: Some users may find the large number of features and settings a little overwhelming. Large groups can also become difficult to manage, and privacy settings may require extra attention. > > Overall, my experience with Telegram was positive. It is a versatile and reliable messaging platform with strong communication and file-sharing features, although the wide range of options can take some time to get familiar with. ----- ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *30 November 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **Cons**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "Decent online messenger service" — 3.0/5 > **Lexus** | *6 August 2026* | Hospitality | Recommendation rating: 4.0/10 > > **Pros**: I like Telegram because it's fast, easy to use, and works well across all my devices. I can send messages, photos, videos, and large files without much hassle, and everything stays synced. I also like the group chats and channels, which make it easy to stay connected with different people and communities. Overall, it feels simple and reliable for everyday messaging. > > **Cons**: One thing I don't like about Telegram is that some of its features can be a little confusing at first because there are so many settings and options. I also wish end-to-end encryption was enabled by default for all chats instead of only Secret Chats. While it's a great messaging app overall, it can take a bit of time to learn everything it has to offer. ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *8 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **Cons**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- ### "Switching to telegram the prefect solution for prayer meetings." — 5.0/5 > **Taralee** | *9 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Telegram is an excellent messaging app compared to many others. It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact. With strong privacy features, including secret chats, Telegram is great for those who value security. Another major advantage is the ability to send and open large files without any complications. Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies. Many people have expressed interest in joining, but most apps have limitations on group size. That's why I’m recommending Telegram to my pastor as a better option for our community. > > **Cons**: Telelgram isnt widely used as i would like it to be, you tend to find more people using other calling and messaging apps but overall its a great app to use. > > So far I have taken a liking to this app, my experience is great and i dont have any complains so far it works well on low quality internet too. ----- Page: 1 / 259\ Next: [Next page](https://www.capterra.ae/software/180347/telegram?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/180347/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data