--- description: Get detailed information about Telegram usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.ae/software/180347/telegram Page: 1 / 258\ Next: [Next page](https://www.capterra.ae/software/180347/telegram?page=2) > Telegram is a secure and fast messaging application for mobile and desktop devices. > > Verdict: Rated **4.7/5** by 6423 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telegram? Telegram can be used by businesses, small teams, and international users seeking secure communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6423 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - Audio Calls - Collaboration Tools - Discussions/Forums - Interaction Tracking - Multi-Channel Communication - Personalization and Behavioral Targeting Software - Search/Filter - Video Conferencing Software ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software) - [Team Communication Software](https://www.capterra.ae/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (11038 reviews) 2. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24116 reviews) 3. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5236 reviews) 4. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17570 reviews) 5. [Google Chat](https://www.capterra.ae/software/175800/chat) — 4.5/5 (2383 reviews) ## Reviews ### "Fast, Flexible, and Easy to Use Messaging App" — 5.0/5 > **Sven** | *18 April 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: elegram is extremely easy to use and offers a clean interface that makes messaging straightforward. The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes. I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day. > > **Cons**: One minor drawback is that the number of features can feel a little overwhelming at first for new users. Some privacy-related settings also require a closer look to fully understand how they work. Still, these are relatively small issues compared to the overall speed, convenience, and functionality that Telegram provides. > > I have been using Telegram for quite some time and I am very satisfied with it. The app is fast, intuitive, and works reliably across different devices, which makes everyday communication very convenient. I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app. It offers a smooth and modern user experience that feels efficient for both private chats and larger communities. ----- ### "Offers more flexibility compared to some other messaging apps" — 5.0/5 > **Milagros** | *24 May 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I like that Telegram makes it easy to keep up with different parts of my day without switching between apps constantly. I use it for personal chats, work updates, sending documents, and even saving content ideas for the salon. Doesn’t feel overloaded with ads or unnecessary stuff. Group chats are also easier to manage compared to other apps > > **Cons**: The only thing I don’t really like is that group notifications can become a lot, especially during busy days. Sometimes it also takes a minute to find older files or messages. Also I can say not everybody uses this app, so communication still ends up split between apps > > Honestly, Telegram ended up becoming one of the apps I open the most throughout the day. Between work, appointments, content ideas, and random reminders, it’s been convenient having everything easy to access in one place. I started using it mainly for communication, but now I also use it to send myself notes, organize ideas, and keep up with fast-paced work stuff without feeling too cluttered ----- ### "Good but not the best" — 3.0/5 > **Ilaria** | *18 May 2026* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: The ease of use of this platform is amazing. It connects to your phone number and it is very similar to WhatsApp. > > **Cons**: Telegram is not such a secure platform. It is not as controlled as WhatsApp is and it is usually targeted by scammers. > > Great platform to use between friends but not to be use for business. If needed to be use for business is better to use the Secret chat configuration. ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *8 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **Cons**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- ### "Fast, reliable and great for group communication" — 5.0/5 > **Portia** | *14 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Telegram is fast, easy to use and works well across different devices. I like the group chat features, file sharing and how smooth the app feels even with large groups or channels. It’s also useful for keeping in touch and joining communities with similar interests. > > **Cons**: Sometimes there are too many notifications from channels and groups, and it can feel a bit overwhelming. Some features can also take time to figure out for new users. > > Overall, my experience with Telegram has been positive. The app is reliable, quick and offers more features than many other messaging apps. I especially like the ability to share large files and access chats across devices easily. It’s a great platform for both personal communication and communities. ----- Page: 1 / 258\ Next: [Next page](https://www.capterra.ae/software/180347/telegram?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/180347/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data