What Is Ideta?
In one click, make your chatbot completely multichannel and deploy it on every touch point such as your landing page, Facebook Messenger, Whatsapp, Slack and even by text messages with our custom Twilio integration. You can add Artificial Intelligence thanks to our easy-to-use no-code interface and you can connect it to multiple NLP providers such as Dialogflow, Luis or Alexa. We made it easy to connect to any software via API and without coding, send customers' information to your CRM and such.
Who Uses Ideta?
We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.
Ideta Details
Ideta
Founded in 2017
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Ideta Details
Ideta
Founded in 2017
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Starting price
Free Version
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Ideta deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Chat
Deployment
- Cloud, SaaS, Web-based
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Ideta Features
Conversational AI Platform Software
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts / Escalation
- Auto-Responders
- CRM Software
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Drag & Drop
- Email Management Software
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture Software
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Pre-Configured Bot
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition Software
- Speech Synthesis
- Surveys & Feedback
- Third Party Integrations
- Visual Analytics
- Workflow Management Software
Live Chat Software
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CRM Software
- Calendar Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management Software
- Content Management System (CMS) Software
- Customer History
- Customizable Branding
- Document Storage
- Drag & Drop
- Email Management Software
- File Management
- File Sharing Software
- File Transfer
- Geotargeting
- Interaction Tracking
- Live Chat Software
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Progress Tracking
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Single Sign On Software
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Conferencing Software
- Website Visitor Tracking
- Workflow Management Software
Social Media Management Software
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Automated Publishing
- Automated Scheduling
- Brand Tracking
- Calendar Management
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Visualization Software
- Drag & Drop
- Engagement Tracking
- Filtering
- Image Library
- Keyword Tracking
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Post Scheduling
- Real Time Analytics
- Real Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sentiment Analysis
- Social Advertising
- Social Media Integration
- Social Media Monitoring Software
- Social Performance Management
- Social Promotion
- Tagging
- Template Management
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Workflow Management Software
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Ideta Reviews
Read all 11 reviewsAlexandre C.
I am a chatbot dev now
Comments: Swift support!
Pros:
Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines
Cons:
The discussions are not sorted in a logical order, yet
Ideta Response
2 years ago
Thx Alexandre ! We'll try to keep you a happy customer.
Sylvie S.
Simple and efficient
Comments: Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees
Pros:
Very simple back office management, a small team, which always responds quickly
Cons:
For the moment, nothing ; no problem encountered in setting up
Ideta Response
2 years ago
Thx for this review ! Glad we could be useful !
Youness B.
Ideta review
Comments: we were solving acces management to our headquarter
Pros:
its easy and self service chatbot plateforme for creating chatbots
Cons:
some software buggs during the production
Ideta Response
2 years ago
Thx for helping us making this product better.
Lao-dja-songdou T.
Chatbot project for TALAN
Comments: Flexible software, powerfull and easy to use... very good
Pros:
It allows to build more effectively and with some ease pretty everything we want around a chatbot
Cons:
We don't have the possibility to stock more than one entitie from a statement to a list...
Ideta Response
2 years ago
Thx ! Great to be of use.
Jean-baptiste A.
ChatBot project for Talan
Comments: Very good thanks to the high flexibility of dialogue and the global intentions.
Pros:
It is easy to work with this software using block scenarios which allows a lot of flexibility.
Cons:
For now, we don't have the possibility to extract several entities from a sentence. However, it is something we are already discussing with you.
Ideta Response
2 years ago
Thank you for your comments !
