Ideta
What Is Ideta?
In one click, make your chatbot completely multichannel and deploy it on every touch point such as your landing page, Facebook Messenger, Whatsapp, Slack and even by text messages with our custom Twilio integration. You can add Artificial Intelligence thanks to our easy-to-use no-code interface and you can connect it to multiple NLP providers such as Dialogflow, Luis or Alexa. We made it easy to connect to any software via API and without coding, send customers' information to your CRM and such.
Who Uses Ideta?
We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.
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Reviews of Ideta
Zachary
I wouldn’t run my business without Ideta.
Comments: We are incredibly lucky to have found such a partner. I wouldn’t run our business without them.
Pros:
Incredibly easy to use. Links and syncs quick, and has had 99% uptime since implementing
Cons:
The UI does need tweaking. But after hearing the user feedback they already started making proactive and positive changes
Edison Augusto
Alternatives Considered:
Great chatbot and easy to use
Comments: The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.
Pros:
The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.
Cons:
the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.
Youness
Ideta review
Comments: we were solving acces management to our headquarter
Pros:
its easy and self service chatbot plateforme for creating chatbots
Cons:
some software buggs during the production
Ideta Response
3 years ago
Thx for helping us making this product better.
Cyril
A good tool !
Comments: We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues
Pros:
This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to help customers.
Cons:
The only thing (but it's normal) it's a little bit hard to understand all the features of the tool when we run it for the first time. But after a little learning (and there is a lot of ressources !) everything is running good !
Vinnie
Highly Recommended
Comments: The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow. Its package also offers a very generous number of conversations you can have per tier making it a great opportunity for those who want to use it as a small agency and build chatbots for other business owners. The only downside in my opinion is their thinking behind the conversation flow building. Most software uses that drag-and-drop canvas to build the conversation flow, whereas Ideta's developers have to build a totally different way to do it making it a bit hard to start since you have to adapt yourself to their tool, but once you learn how it works, it super easy. It's just that initial first contact with the tool that can be a bit time and energy-consuming, and I was told that they're looking to improve it to the traditional drag-and-drop in a conversation with the team.
Pros:
- A lot of handy features - Very generous package - Best value for money - High-quality customer support -Highly customizable
Cons:
They have their own unique way of building a chat conversation that differs from the traditional "drag-and-drop" flow.
