Who Uses Bookly?
Our solution is ideal for small and medium service providers, like: - Massage therapists, - Cleaning services, - Consulting services, - Doctors and clinics, - Dentistry, - Law firms, more...
What Is Bookly?
Appointment scheduling software for WordPress with fully customizable booking form and online payments, reminders, CRM and more. Bookly is designed to grow your online sales and simplify appointment. This is a one-stop shop for any businesses from hair salons or photography to wealth management and transportation. You can start with the free version of Bookly and once your business scales you can upgrade to ultimate scheduling software with the paid Bookly Pro add-on.
Bookly Details
Bookly
http://booking-wp-plugin.com
Founded 2005
Bookly pricing overview
Bookly has a free version. Bookly paid version starts at $89.00/one-time.
Starting Price
$89.00/one-time
Pricing Details
Bookly is available on a perpetual license at $89.
Free Version
Yes
Bookly deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
Training Software
- Documentation
- Videos
Bookly Features
Appointment Scheduling Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Electronic Payments
- Email Invitations & Reminders
- Email Management Software
- Email Marketing Software
- Employee Management
- Event Calendar
- Event Scheduling
- Group Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Real Time Notifications
- Real Time Reporting
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling Software
- Social Media Integration
- Third Party Integrations
- Website Integration
Bookly Alternatives - Capterra UAE 2021
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Bookly Reviews
Read all reviewsOverall rating
Average score
Jamie S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support Software2 /5
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Value for Money2 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/12/2018
"A Rare Plugin"
Comments:
Overall, the experience has been decent. Our team implemented the plugin in a unique way and were able to get about 80% of the way there. Some questions remain that we tried to address with the customer support but couldn't get a response many times. Sometimes they were very responsive. So it was hit or miss.
Another important thing to point out is that they do not have a way to use the plugin on a staging server unless your site uses the same domain. This isn't explicitly an issue but our sites are set up on WP Engine often times. When you spin off a staging server with WP Engine, you get a different domain so the plugin won't work anymore. We were forced to create local installation and run the stating server there when setting up or testing out new implementations of the Bookly plugin. They claim that this is something that simply can not be helped because of the rules of the Marketplace they sell on (Envato) but of the dozens of plugins I've used that I've purchased from Envato, Bookly has been the only one to have rules so strict, it was impossible to use the plugin even on a staging site.
Pros:
The best part of Bookly is that if you're using it for putting together a site that books people for services, very much like the plugin is intended for, it works really well. The way the plugin allows you to change so much of the functionality through their WYSIWYG editors, the reports provided in calendar form and list form, the relative ease of connecting the plugin with payment processing... It really does almost always just work the way you need it to which is rare.
One really nice feature is the ability to pretty seamlessly change the Booking Form from the backend. I'm no stranger to needing to change these things as needed through code but when you have the option to make the changes directly through the plugin, that's a bonus.
Cons:
The way the pricing structure is set up. We purchased the plugin about 10 months ago and within a month, there were changes to the plugin. Features we'd purchased had been removed from the plugin into separate plugins. Due to a mistake on the end of the developers, our plugin's purchase code wasn't grandfathered in so we would make updates to the plugin and then lose functionality we'd implemented in the installation. This was eventually resolved but then again, couldn't it have been avoided in the first place?
On one hand, it can be a benefit to purchase plugins for the functionality you want. A lot of developers do that and it makes sense. On the other hand, some of the plugins offer very limited and seemingly basic functionality that were once part of the plugin.
Vendor Response
by LADELA on 20/12/2018
A Rare Plugin
Hello, Jamie! Thank you very much for such a thoughtful review. We appreciate you taking the time to write a detailed feedback, and want to ensure that we work hard to improve our customers' experience and hope that shortly there will be no reasons to write about cons. We're sorry that you've had issues with Bookly and we do really hope that you won't have any in future and will enjoy using Bookly! Have a nice day!
- Reviewer Source
- Reviewed on 17/12/2018
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/12/2018
"Booking Software That Works"
Comments: I have had great success with Bookly as a product and definitely recommend it to the point that there is no other product on the market that I bother to look at. Bookly works. Bookly is flexible for most business situations where booking appointments is important.
Pros: I have been using Bookly with multiple licenses for myself and clients. It has been a highly successful booking product. The integration with my Google calendar has been the key to its success for me. Especially as I have clients all over the world in multiple timezones.
Cons: Unfortunately, like most booking software providers they have split the product into individual features that are being charged for. This makes an otherwise value packed product, now more expensive for the average consumer.
Vendor Response
by LADELA on 20/12/2018
Hello! We're happy to hear that you had a great success with Bookly! Thank you for sharing your recommendation. We strive to make our plugin the most feature-rich product in the market even in its default configuration. That's why, over the last several years, we've included dozens of new features into the main plugin. Additional features are business-specific and in most cases are being developed as per customers' requests thus they are released as add-ons to Bookly. It also helps not to overload the default version with functionality that is used by less than 30% of our customers.
We're glad you enjoy using Bookly and thanks again for the awesome review!
- Reviewer Source
- Reviewed on 17/12/2018
Daniel K.
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Overall Rating1 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support Software1 /5
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Value for Money1 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/03/2020
"Not sure what people are thinking by recommending this software"
Comments: Bottom line. Bookly is no where near 100%. It fails a lot and you never know. If you want to lose money like we have over client not booking then Bookly is great. If you want to book appointments and run a business I would stay away and look for another Wordpress scheduling plugin. There are many other better ones. And cheaper.
Pros: It was easy to setup. That's about it. Had to write 40 characters.
Cons: It just stops working. We have used it for 2 years now. It just stops. No warning or log to tell you. When Wordpress updates, and it updates a lot, Bookly stops. It fails in some way. So to keep secure you need to update Wordpress. Bookly fails in some way. You call or email to get it fixed. They are not helpful at all. They ask for a purchase code. We have one. Then they say it's expired. We get another. Then they can't get things fixed. A year later Bookly fails again. Need to buy support again. It's their fault that they can't keep it going after a Wordpress update. My developer is frustrated with it and so are we. STAY AWAY. Plus if it is a main way you book your clients and it goes down. There is no way to no. You can go weeks without knowing that your clients are just stuck at a screen. YOU WILL LOSE MONEY.
- Reviewer Source
- Reviewed on 04/03/2020
Umair B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/12/2020
"The Best WordPress Appointment Booking Plugin"
Comments: I have a very professional experience with Bookly, because I personally running two businesses in my country and for both of them I use Bookly for the booking and reservations purposes. I am really happy and satisfied with the features and options of this WordPress Plugin.
Pros: Bookly is an incredible WordPress appointment booking plugin. If you are running any kind of business, you can use this plugin. You can simplify the process of booking for your clients. Even you can use this plugin for automate appointment scheduling routine. The integration setup is really easy even WordPress beginners users can do it easily.
Cons: All things are easy to do like setup is easy, use of this plugin is also very simple. Add-ons are really best, support is also incredibly awesome. So for me, there are no cons.
- Reviewer Source
- Reviewed on 29/12/2020
Denver P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/03/2019
"Best Booking Addon For WordPress Ever!"
Comments: Their training is phenomenal! This WordPress addon for appointment scheduling is the best offering we had ever found in the market. Once you had bookly you never go back! =)
Pros: The appointment scheduling process was easy for my clients to understand. The ability to collect payment and integrate with my client's calendar was awesome! I purchased over a dozen addons. It was well worth the investment!
Cons: I didn't find a way to manage staff payouts. Additional BIO about each staff member would be nice.
Vendor Response
by LADELA on 26/03/2019
Thank you so much for all these kind words! They mean a lot to us and motivate all our team to keep working on the plugin¿s development! We are really happy to hear that Bookly works well for you and you enjoy the automated scheduling process. Thanks again and have a nice day!
- Reviewer Source
- Reviewed on 12/03/2019
