--- description: Get detailed information about Razorpay usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Razorpay Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay) # Razorpay Canonical: https://www.capterra.ae/software/179263/razorpay Page: 1 / 6\ Next: [Next page](https://www.capterra.ae/software/179263/razorpay?page=2) > Online, digital payment processing to help make your business simpler to manage. > > Verdict: Rated **3.6/5** by 113 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Razorpay? Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 113 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.1/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Razorpay - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 1.8% per Transaction - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: French - **Available Countries**: India ## Features - Benefits Management - Check Printing - Compensation Management Software - Debit/Credit Card Processing - Direct Deposit - Employee Database - Mobile Payments - Onboarding Software - Payroll Management - Payroll Reporting - Recurring/Subscription Billing - Reporting/Analytics - Self Service Portal - Tax Compliance - Time & Attendance ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.capterra.ae/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.ae/directory/30232/payment-processing/software) - [Payroll Software](https://www.capterra.ae/directory/30202/payroll/software) - [Human Resources Software](https://www.capterra.ae/directory/5/human-resource/software) ## Alternatives 1. [PayPal](https://www.capterra.ae/software/179251/paypal) — 4.6/5 (26463 reviews) 2. [Venmo](https://www.capterra.ae/software/182159/venmo-) — 4.7/5 (9289 reviews) 3. [Stripe](https://www.capterra.ae/software/123889/stripe) — 4.6/5 (3349 reviews) 4. [Square Payments](https://www.capterra.ae/software/170278/square-payments-processing) — 4.7/5 (2692 reviews) 5. [QuickBooks Online](https://www.capterra.ae/software/141374/quickbooks-online) — 4.3/5 (8464 reviews) ## Reviews ### "Collection of funds." — 4.0/5 > **Nanita Rica Winniewski** | *6 March 2025* | Market Research Software | Recommendation rating: 6.0/10 > > **Pros**: Razorpay is one the most easily payment platform and allow collecting funds on behalf of you. > > **Cons**: An account can be created in India easily. ----- ### "Hold Payments for No Reason" — 1.0/5 > **PRAKASH** | *1 December 2024* | Market Research Software | Recommendation rating: 0.0/10 > > **Pros**: Nothing. I have everything on a serious note. > > **Cons**: Hold payments without reason. Then, they waste time on emails and calls, and send their agent to verify their home address without information. > > It's a waste of time. They hold clients' payments and ask for unnecessary documents. ----- ### "Razorpay- Review" — 5.0/5 > **Shailendra** | *18 January 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Multiple Payment Modes: Accept payments via credit/debit cards, UPI, net banking, wallets, and EMI options. International Payments: Support international transactions AutoPay: have autopay feature for razorpay subcriptions > > **Cons**: 1. High Transaction Fees 2. Limited Customer Support 3. Payout Delays 4. Chargebacks and Fraud Detection > > It is a good payment solution for merchants as it facilitates various payment methods and enables smooth txns. Creating payment links is easier. Overall it is good ----- ### "Poor Support" — 1.0/5 > **neha** | *15 November 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Quite unhappy with Razorpay service as a whole - I don't see any pros > > **Cons**: Poor support - non responsive. We ordered the system in July, haven't received it nor any update ----- ### "Third Class Services" — 1.0/5 > **Vikas** | *15 September 2024* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Nothing to like the most there service is ridiculous. > > **Cons**: They cheated in the name of pricing plan they offering you can get up to 75000 free payment after this plan but still they are charging.One reach to support they response in 2 weeks and saying this not applicable on business card but all our customer using personal cards. Very bad service they cheated small business. > > very bad they charges too much for every transaction. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ae/software/179263/razorpay?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/179263/razorpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data