What Is EngageBay?

EngageBay is a simple, affordable, all-in-one marketing, sales and service CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails, and automate your marketing funnel through marketing automation - all from one easy to use platform.

Who Uses EngageBay?

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

Where can EngageBay be deployed?

Cloud-based
On-premise

About the vendor

  • EngageBay
  • Located in Mountain House, US
  • Founded in 2016

EngageBay support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English

EngageBay pricing

Starting Price:

$14.99/month
  • Yes, has free trial
  • Yes, has free version

EngageBay has a free version and offers a free trial. EngageBay paid version starts at $14.99/month.

About the vendor

  • EngageBay
  • Located in Mountain House, US
  • Founded in 2016

EngageBay support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English

EngageBay videos and images

EngageBay Software - Lead generation forms
EngageBay Software - Contacts
EngageBay Software - Contact details
EngageBay Software - Landing pages
EngageBay Software - Landing pages creation
View 6 more
EngageBay video
EngageBay Software - Lead generation forms
EngageBay Software - Contacts
EngageBay Software - Contact details
EngageBay Software - Landing pages
EngageBay Software - Landing pages creation

Features of EngageBay

  • AB Testing
  • Access Controls/Permissions
  • Account Alerts
  • Account Management Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Availability Management
  • Batch Processing
  • CAN SPAM Compliance
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Monitoring
  • Call Recording Software
  • Call Routing
  • Call Scripting
  • Call Tracking Metrics
  • Caller ID
  • Campaign Management Software
  • Campaign Planning
  • Campaign Specific Signature
  • Channel Management Software
  • Click Tracking
  • Client Database
  • Client Management
  • Client Tracking
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Customer Database
  • Customer Engagement Software
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Deal Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Event Triggered Actions
  • Feedback Management
  • For AEC Industry
  • For Insurance Industry
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Geotargeting
  • Goal Setting / Tracking
  • Image Library
  • Import Tasks
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Engagement
  • Lead Management Software
  • Lead Notifications
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Leaderboards
  • List Management
  • Live Chat Software
  • Macros/Templated Responses
  • Marketing Automation Software
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Offline Form
  • Onboarding Software
  • Online Booking
  • Online Forms
  • Performance Management
  • Performance Metrics
  • Personalization and Behavioral Targeting Software
  • Pipeline Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics Software
  • Proactive Chat
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Scheduling
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Social Marketing
  • Social Media Integration
  • Subscriber Management
  • Support Ticket Management
  • Target Account Identification
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Ticket Management
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • WYSIWYG Editor
  • Web Notifications
  • Website Visitor Tracking
  • Workflow Configuration
  • Workflow Management Software

EngageBay Alternatives

A complete web-based software solution for mid to large-sized Tour Operators and DMCs that create, sell, and operate multi-day tours. Learn more about Lemax
Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets. Learn more about Vtiger CRM
Convert more visitors to customers with prospect identification, chat, landing pages, email marketing and automations.
Insightly CRM is for growing teams that want a flexible, easy-to-use, yet powerful CRM to centralize and manage customer data from the
Close is the all-in-one sales engagement CRM designed to help SMBs turn more leads into revenue.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Capsule is an easy-to-use CRM that helps businesses stay organized, know more about their customers & build better relationships. Learn more about Capsule
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Zoho Marketing Automation is an all-in-one marketing automation software used to manage marketing activities across multiple channels

Reviews of EngageBay

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.9
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
65%
4
31%
3
4%
1
0%
Azizah
Azizah
Office Management in Malaysia
Verified LinkedIn User
Telecommunications, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Complete package for marketing tool

5.0 3 months ago

Pros:

We received a complete software package consisting of at least forty diverse modules, which would have cost thousands of bucks. Due to this software, we have ended a profusion of subscriptions. We contacted support with a simple message and got a response nearly immediately.

Cons:

It costs a lot of money to buy more email space. Suppose there was a way to lower the cost of sending emails. Arranging a batch job to perform a sequence or automation at a predetermined time and day

David
David
Web Developer in Ireland
Verified LinkedIn User
Medical Devices, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Value and Service

5.0 2 months ago

Pros:

It's developer-friendly - important when you want to customise something like a contact form or email. It's very easy to navigate and figure out. Support is great - very fast and helpful. It does so much for such a reasonable cost compared to competitors. Very stable and reliable.

Cons:

Some features are a little rough around the edges - reporting, for example. It would be great to see their reporting capabilities improved. At the moment I rely on exporting raw csv data and transforming that data before I can report on it.

Alternatives Considered: HubSpot Marketing Hub and Zoho CRM

Reasons for Choosing EngageBay: It did far more than Mailchimp for a similar price.

Switched From: Mailchimp

Reasons for Switching to EngageBay: Price, but also the initial experience of using their free account - which has a lot of features.

Ragen
Sales & Marketing in UK
Construction, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Ok for small businesses, but doesn't have all the features we would like

3.0 2 months ago New

Comments: Generally, we've not had a bad experience, but it hasn't been great either. The customer service is very good, you get quick answers to questions using the chat function, and they are very helpful behind the scenes. And the software is enough for what we need right now, but I think we'll outgrow it within a year, which will be frustrating! We're 4 months in and have had to upgrade twice, which gets expensive when it's for multiple users.

Pros:

The contacts page is very good. The information is easy to enter, filter and search. Overall I'm very pleased with this section of Engagebay. Also, the social suite is great, we use it to post to various sites on a regular basis and it's easy to use.

Cons:

The call log page, because we don't make the calls through Engagebay, is very limited. It shows very little data and you can't sort or filter it at all. Disappointing. Also, the reports are very basic, you get some pretty graphs but you can't drill into the information for more details at all. So its usefulness is limited.

Anthony
Content Strategist in US
Marketing & Advertising, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Engagebay has been a great solution for us

5.0 4 weeks ago New

Comments: Engagebay has been great, especially the customer support.

Pros:

Engagebay is far less expensive than Hubspot, but with most (if not all) the important features. This was very important for us as a small business. We use so many of the CRM functions, from creating marketing funnels, to email automations, tagging, tracking, appointment setting with our sales team, and many others.

Cons:

There are parts that are slightly clunky (like email sequences), but nothing too bad.

Alternatives Considered: HubSpot Marketing Hub

Reasons for Choosing EngageBay: Keap is more expensive with less features. Most importantly Keap does not let you add tracking pixels to landing pages for anything other than Google and Facebook.

Switched From: Keap

Reasons for Switching to EngageBay: Engagebay is far more budget friendly, which is important for our startup.

Radomir
Owner in Czechia
Recreational Facilities & Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to you

5.0 2 months ago New

Comments: Great support!

Pros:

Compare to other products Enagabay is easy to use. You have all you need in one platform

Cons:

Shortcuts for canned responses would be great feature to add on..