--- description: Get detailed information about EngageBay CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.ae/software/178819/engagebay-marketing Page: 1 / 38\ Next: [Next page](https://www.capterra.ae/software/178819/engagebay-marketing?page=2) > AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. > > Verdict: Rated **4.6/5** by 910 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EngageBay CRM? Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 910 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EngageBay - **Location**: Mountain House, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $14.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Automated Responses - Automated Scheduling - Automatic Call Distribution - Availability Management - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Monitoring Software - Caller ID - Campaign Management Software - Campaign Planning - Channel Management Software - Click Tracking - Client Tracking - Contact Management Software - Customer Database - Customer Engagement Software - Donor Management - Feedback Management - For Insurance Industry - Inbox Management - Lead Generation Software - Leaderboards - Marketing Automation Software - Mass Texting - Mobile Access - Multi-Channel Data Collection - Onboarding Software - Online Booking - Performance Management - Performance Metrics - Predictive Analytics Software - Real Time Editing - Real-Time Monitoring - Real-time Consumer-facing Chat - Real-time Scheduling - Sales Activity Management - Scheduled Messaging - Scheduling Software - Signature Creation - Signature Management - Target Account Identification - Task Editing - Task Management Software - Time on Site Tracking - Transcripts/Chat History - Usage Tracking/Analytics ... and 101 more features ## Integrations (32 total) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... and 17 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software) - [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software) - [Landing Page Software](https://www.capterra.ae/directory/30844/landing-page/software) - [Lead Generation Software](https://www.capterra.ae/directory/30963/lead-generation/software) - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [HubSpot CRM](https://www.capterra.ae/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18803 reviews) 5. [Kylas Sales CRM](https://www.capterra.ae/software/210630/kylas) — 4.8/5 (620 reviews) ## Reviews ### "Best services" — 5.0/5 > **Linda** | *5 October 2024* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: EngageBay’s marketing automation is highly useful, offering email campaigns, workflows, lead scoring, and segmentation. These features help businesses nurture leads more effectively and automate repetitive tasks to save time. > > **Cons**: EngageBay CRM is generally well-regarded as a comprehensive and cost-effective customer relationship management platform, especially for small to medium-sized businesses. Its standout features include marketing automation, sales pipeline management, email marketing, customer support tools, and contact management, all integrated into a single platform. > > Overall, EngageBay CRM is a solid option for small to medium businesses seeking an affordable, user-friendly platform that covers marketing, sales, and customer service in one place. ----- ### "CRM Experience" — 5.0/5 > **Kuma** | *21 February 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface. Many users also appreciate the free plan option for small businesses or startups. Of course, whether you would like it depends on your specific needs and priorities in a CRM. > > **Cons**: The marketing and sales and service tool. It's user-friendly interface. > > It's was very good and all futures are less cost. ----- ### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5 > **Bruno** | *23 April 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. The interface is intuitive and clean, which helps a lot when you're getting started. The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform. > > **Cons**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform. > > Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. I definitely plan to continue using it. ----- ### "It gets the job done enough." — 3.0/5 > **Verified Reviewer** | *14 January 2026* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for efficiency. > > **Cons**: Not up to speed with 2026 userability expectations. The calendar is too basic (you can't drag things around), whereas in Deals, you can. Adding notes and creating contacts is just clunky. > > It's been a decent experience overall, as customer service has been able to help all the time. Email marketing has been successful in getting things out, and the way it's laid out to view open-rate, delivery rate, and clicks is very helpful, I will not lie. Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience. ----- ### "Excellent service\!" — 5.0/5 > **Mon** | *8 May 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Excellent service\! The team was quick, efficient, and very responsive throughout the entire process. Their support was reliable, professional, and made everything smooth and stress-free. Highly recommended\! > > **Cons**: Quick and efficient service Reliable and responsive support team Easy communication throughout the process Professional and helpful staff > > Some processes could be more streamlined for first-time users but overall its a user friendly platform to use. ----- Page: 1 / 38\ Next: [Next page](https://www.capterra.ae/software/178819/engagebay-marketing?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/178819/engagebay-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data