--- description: Get detailed information about Bókun usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókun Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.ae/software/178518/bokun Page: 1 / 20\ Next: [Next page](https://www.capterra.ae/software/178518/bokun?page=2) > Bókun is the complete booking and channel management solution for extraordinary experiences. 14 day free trial (no CC required). > > Verdict: Rated **4.7/5** by 463 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bókun? Bókun works for every business selling bookable experiences - whether you run solo tours or manage global attractions. One system, built to handle it all. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 463 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bókun, A TripAdvisor Company - **Location**: Boston, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $49.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil and 175 more ## Features - Booking Management - CRM Software - Calendar Management - GDS/OTA Integration - Itinerary Creation - Online Booking - Package Creation - Payment Processing Software - Pricing Management - Reporting & Statistics - Resource Management Software - Vendor Management Software ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Tour Operator Software](https://www.capterra.ae/directory/20033/tour-operator/software) ## Related Categories - [Tour Operator Software](https://www.capterra.ae/directory/20033/tour-operator/software) - [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software) ## Alternatives 1. [WeTravel](https://www.capterra.ae/software/163474/wetravel) — 4.8/5 (525 reviews) 2. [Rezdy](https://www.capterra.ae/software/122690/rezdy) — 4.5/5 (237 reviews) 3. [Intelitour](https://www.capterra.ae/software/1070243/Intelitour) — 5.0/5 (41 reviews) 4. [Peek Pro](https://www.capterra.ae/software/142459/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 5. [FareHarbor](https://www.capterra.ae/software/135106/fareharbor) — 4.7/5 (1129 reviews) ## Reviews ### "Product connect with bokun" — 5.0/5 > **Faiz** | *6 November 2024* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: It's our first time to connect with Ota . The experience is really good.Just now connected my products with bokun \& hope we have long time partnersship with bokun > > **Cons**: Working professionally and have a lot of patience ----- ### "Excellent service" — 5.0/5 > **Faizan** | *6 February 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Excellent service with good care and professional > > **Cons**: Best management and well organised business > > Super amazing and very easy to use and honest ----- ### "A customer service you have been looking for." — 5.0/5 > **Pat** | *25 February 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Friendly Customer Service - \[sensitive content hidden\] The call took more than an hour. > > **Cons**: So far none. Everything is good. I will reach back if theres anything else. > > I like the patience of the customer support. Basically I have confusions but he addressed in well ----- ### "Powerful Tour Management Platform Backed by Excellent Support" — 5.0/5 > **Giorgos** | *24 May 2026* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: The strongest part of Bókun is the combination of powerful functionality and excellent support. The platform centralizes bookings, availability, channel management, payments, and product management in one place, which saves a lot of operational time. I also appreciated the flexibility of the API and integrations, as well as how responsive and solution-oriented the support team was whenever we needed assistance. Their willingness to help with technical and operational questions created a very positive experience. > > **Cons**: Some parts of the interface can feel complex or unintuitive at first, especially for new users. Advanced configurations sometimes require trial and error to fully understand. There are also occasional bugs or small UX inconsistencies that could be improved. More modern UI/UX refinements and clearer onboarding documentation would make the platform easier to adopt for smaller teams. > > Overall, my experience with Bókun has been very positive. It helped streamline operations and manage bookings across multiple channels efficiently. The platform is powerful, scalable, and suitable for growing tour businesses. What really improved the experience for me was the quality of customer support. The team was responsive, professional, and genuinely invested in helping resolve issues quickly. That level of support builds trust and makes the platform much easier to work with long term. ----- ### "The best time to switch to Bokun is yesterday\! Don't worry the CS team is there to help you transition\!" — 5.0/5 > **Alex** | *1 June 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The support from the customer service team. Simplicity in the calendar visibility. Opening and closing classes have never been easier, and the operational reporting is fantastic. We use it daily to make decisions. > > **Cons**: Every OTA has a different format and different data that you can download regarding your bookings. It would have been great for me as a client to download the booking details from each OTA and send them to Bokun to format as they needed. > > I joined a new company, and bookings were all over the place. Some were managed in a reservation system and some on an Excel sheet. It was taking hours to ensure we had the day planned, not the week, the day. After 2 weeks, I knew something had to change. I have never done a migration like this before, and it was quite daunting. I had used Bokun previously, but never managed a migration. I took the plunge headfirst. Viator connected instantly and synced all bookings, but then... what about the rest: Airbnb, GYG, Website bookings? After a slight panic, I decided to contact Bokun support by chat. This was the shocking part... I connected directly to a human, and before I could even finish typing my question, " \[sensitive content hidden\]" (Bokun customer support) mentioned, "I see you are a new user, would you like me to give you a call and assist with the migration?" The relief of knowing that someone was there to genuinely help was amazing. I was expecting a bot, or for someone to send me a 300-page guideline book, but no, they called me instantly, and the rest is history. Migrated over 1000 clients across 4 channels, and it was seamless. \[sensitive content hidden\] was spectacular and determined to get things done asap. He just understood the urgency of doing this. We have saved hours in operational headaches, double-checking classes, and stress. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.ae/software/178518/bokun?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/178518/bokun) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data