CommentSold

"CommentSold"

Comments: Before we had CommentSold we had to go through and invoice every person individually. This took forever, especially when we started processing more orders. CommentSold does all of the heavy lifting for us and it takes out a lot of the human errors that we were experiencing before.

Pros: I love how easy it is for our customers to use. They can shop easily on our page or through the website. Customers can also see things that are still in stock on the website which helps us move older inventory!

Cons: There really isn’t anything that I don’t like about this software!

"Great for Small business"

Comments: Love how easy it is to upload my inventory and also that it works well with live sales!

Pros: Super easy to use for admins as well as customers. Once your customers register on your link, anything they comment sold on will automatically go into their cart.

Cons: Nothing has really been negative except of course when the website is having technical issues which is always out of our control. Patience is always key.

"It takes me hours to get it started"

Pros: Once I’m done setting up it’s fine, but to get started it takes me hours to get started!
Safari doesn’t work so I have to figure out what works best!

Cons: Getting started! I can’t use safari! I have to use google chrome!

"Easy."

Comments: It’s been an interical part of our business and it’s success. They’re have been growing pains and kinks for course but they solve them quickly. Love the continued updates.

Pros: It’s super easy. They continue to update. It’s changed our business for the better. Helps with inventory. It’s like having 5 people work for you without the cost.

Cons: Wish the app was available to everyone not just the upgraded people at a high cost. Wish you could upload videos.

"Streamlined my boutique & A+ Customer Service"

Comments: I have solved the pain of keeping track of my inventory and delays in shipping. It also makes it easy for me to track things in regards to revenue and gross profit which I would have to do in an excel spreadsheet. The customer care team is absolutely amazing. You quickly chat with them and they respond in seconds and if you are like me, I was assigned one point of contact who takes care of my account. I also like that they have extensive help guides and bug fixes with release trains and updates.

Pros: I love that it has streamlined my process, easy to track my inventory, post my products, keep track of waitlist, returned products, revenue, and shipping and labels. It has become a one stop shop that has allowed me to maximize sales of my boutique.

Cons: I wish that we had the ability to use it as an all around CRM (Customer Relationship Management), because I sell to customers outside of social media and would like to keep all of my sales, invoicing, and shipping in one thing.