Who Uses CommentSold?
B2C businesses such as retail and home good stores across the country.
What Is CommentSold?
CommentSold is a social commerce platform revolutionizing how online retailers do business!
We make shopping simple and fun by allowing real-time interactions and empowering entrepreneurs to become the next generation of retailers through social media, websites, and mobile apps!
Convert social media comments into sales, automatically invoice shoppers, and manage all aspects of your business with the #1 comment selling platform and total e-commerce solution.
CommentSold Details
CommentSold
https://commentsold.com
Founded 2017
CommentSold Pricing, Cost & Reviews - Capterra UAE 2020
CommentSold does not have a free version but does offer a free trial. CommentSold paid version starts at $49.00/month.
Starting Price
$49.00/month
Free Version
No
Free Trial
Yes
Deployment
Cloud, SaaS, Web
Training
In Person
Live Online
Webinars
Documentation
Support
Business Hours
Online
CommentSold Features
Alternative Products
Popular Products
CommentSold Reviews
Showing 5 of 88 reviews
Brianna S.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/10/2018
"CommentSold"
Comments: Before we had CommentSold we had to go through and invoice every person individually. This took forever, especially when we started processing more orders. CommentSold does all of the heavy lifting for us and it takes out a lot of the human errors that we were experiencing before.
Pros: I love how easy it is for our customers to use. They can shop easily on our page or through the website. Customers can also see things that are still in stock on the website which helps us move older inventory!
Cons: There really isn’t anything that I don’t like about this software!
- Reviewer Source
- Reviewed on 05/10/2018
Deidra G.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/03/2020
"Great for Small business"
Comments: Love CommentSold for my small boutique and I believe my customers love the easy layout
Pros: Super easy to upload all your inventory and so easy to manage the content
Cons: Haven't really had any issues, thank goodness but I'm sure the support team would fix it
Vendor Response
by CommentSold on 13/03/2020
Awwwwww. Thank you, Deidra! We are blushing!
- Reviewer Source
- Reviewed on 12/03/2020
Leslie M.
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Overall Rating4/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/10/2018
"We tried CommentSOLD"
Comments: Our overall experience with CS was good. We decided it wasn't for us but know of several other boutique owners that absolutely love it. The customer service was exceptional and any time we had an issue someone was more than ready to jump in and help. Just because it wasn't for us, doesn't mean it isn't a great program. I am confident the developers will continue to improve their product.
Pros: CS is easy to use and has spectacular customer service. The automated invoicing and cost of goods tracking is two of the best features this program has. Automated invoicing is such a huge time saver and it's very seamless. The automatic messages and the requirement of comment from customers did help boost engagement in our group.
Cons: We experienced a number of minor glitches. First, the software would confuse size and identifying number in customer comments causing us to have to manually correct carts. It also pulls inventory completely out of the system which holds it from other customers should you have a customer not want to pay their invoice right away. Additionally, this software does not integrate with Sezzle but I was told they are working on this. Last, the comments must be exactly as entered into the system. If a customer does no comment exactly as it is, then the system will not accept the comment which was very frustrating to some of my people. When using the software for single item posts, we felt that it actually lowered our average online order amount because customers weren't looking around online but just checking out their invoice for that one item which they claimed. With the amount of money it costs per month to use this system, we just couldn't overcome these obstacles.
- Reviewer Source
- Reviewed on 05/10/2018
Spring H.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support4/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/09/2018
"Easy."
Comments: It’s been an interical part of our business and it’s success. They’re have been growing pains and kinks for course but they solve them quickly. Love the continued updates.
Pros: It’s super easy. They continue to update. It’s changed our business for the better. Helps with inventory. It’s like having 5 people work for you without the cost.
Cons: Wish the app was available to everyone not just the upgraded people at a high cost. Wish you could upload videos.
- Reviewer Source
- Reviewed on 28/09/2018
Alyssa M.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/09/2018
"Streamlined my boutique & A+ Customer Service"
Comments: I have solved the pain of keeping track of my inventory and delays in shipping. It also makes it easy for me to track things in regards to revenue and gross profit which I would have to do in an excel spreadsheet. The customer care team is absolutely amazing. You quickly chat with them and they respond in seconds and if you are like me, I was assigned one point of contact who takes care of my account. I also like that they have extensive help guides and bug fixes with release trains and updates.
Pros: I love that it has streamlined my process, easy to track my inventory, post my products, keep track of waitlist, returned products, revenue, and shipping and labels. It has become a one stop shop that has allowed me to maximize sales of my boutique.
Cons: I wish that we had the ability to use it as an all around CRM (Customer Relationship Management), because I sell to customers outside of social media and would like to keep all of my sales, invoicing, and shipping in one thing.
- Reviewer Source
- Reviewed on 28/09/2018
