--- description: Get detailed information about KACE usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KACE Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [KACE](/software/177311/kace) # KACE Canonical: https://www.capterra.ae/software/177311/kace Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/177311/kace?page=2) > KACE Unified Endpoint Manager unites traditional endpoint management with modern management in a shared intuitive interface. > > Verdict: Rated **4.0/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses KACE? Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 23 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Quest Software - **Location**: Round Rock, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: $2.40 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Get in touch with us, and we'll address your specific questions or concerns, as well as help you customize a solution for your unique requirements. You may also request a quote for products and/or services. To learn more about our solutions, just request a quote using the link here. We look forward to showing you how you can dramatically reduce complexity and risk to unlock the power of IT. https://www.quest.com/register/126811/ - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, European Portuguese, French, German, Japanese, Spanish - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda and 158 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Audit Trail - Automatic Patch Deployment - Barcode/Ticket Scanning - Capacity Management - Change Management Software - Compliance Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Device Management - IT Asset Tracking - IT Reporting - Incident Management Software - Inventory Management Software - Issue Auditing - Maintenance Management Software - Maintenance Scheduling - Monitoring - Patch Management Software - Prioritization - Remote Access/Control - Reporting/Analytics - Self Service Portal - Service Level Agreement (SLA) Management - Supplier Management - Support Ticket Management - User Management - Vulnerability Scanning ## Integrations (2 total) - Google Workspace - Workspace ONE ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) ## Related Categories - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.ae/directory/10017/patch-management/software) - [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software) - [Vulnerability Scanner Tools](https://www.capterra.ae/directory/32775/vulnerability-scanner/software) - [Endpoint Detection and Response Software](https://www.capterra.ae/directory/31695/endpoint-detection-and-response/software) ## Alternatives 1. [ACMP Suite](https://www.capterra.ae/software/175522/acmp-inventory) — 4.5/5 (173 reviews) 2. [NinjaOne](https://www.capterra.ae/software/165889/ninjaone) — 4.7/5 (282 reviews) 3. [VIZOR IT Asset Management](https://www.capterra.ae/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews) 4. [TeamViewer ONE](https://www.capterra.ae/software/122252/teamviewer) — 4.6/5 (11620 reviews) 5. [EZO](https://www.capterra.ae/software/124047/ezofficeinventory) — 4.6/5 (1543 reviews) ## Reviews ### "Easy to log issues" — 5.0/5 > **Verified Reviewer** | *8 May 2019* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: I can submit tickets and issues based on category and assign them to specific users. Works especially great for historical tracking and closing the feedback loop > > **Cons**: i have nothing negative to say about this software ----- ### "KACE SMA Review" — 4.0/5 > **Leyla** | *13 October 2021* | Construction Software | Recommendation rating: 8.0/10 > > **Pros**: The product offers a lot of flexibility with the ticket rule functionality. The software deployment/scripting is very easy and critical to what my team does. > > **Cons**: Could use some additional features on the helpdesk side, but making great strides ----- ### "DELL KACE K1000 IT Asset Management Tool" — 4.0/5 > **Verified Reviewer** | *24 August 2023* | Research | Recommendation rating: 8.0/10 > > **Pros**: I have used DELL KACE K1000 Asset and Inventory Management to tool for more than 3 years, it's a great tool to manage and keep track of your oranganization assets and devices.Dell KACE K1000 provided Patch management solution which helps organizations to automate the process of identifying, deploying, and tracking patches for their IT assets, using labels to separate the different appliances or devices and patching test machines using labels makes the patching management process easy. Patching devices using DELL KACE patch management feature is easy to use and configure. > > **Cons**: Ticket System provided by KACE K1000, I couldn't bring the ticket system I developed in K1000 to Production as I had intermediate knowledge in SQL Queries. > > Overall, Dell KACE K1000 is a comprehensive IT management solution that can help you automate IT tasks, a wide range of features, like patch management, software deployment, and inventory management,helps us to manage the company assets and remote devices easily and to maintain compliance ----- ### "Kace gets the job done but basic" — 3.0/5 > **Paul** | *16 October 2022* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: It gets the job done so if you need less options and features it could save you some money. Depends on needs, we're phasing it out. > > **Cons**: Dated and lacking modern features to save time using automations. > > It got the job done but now using FreshService and wouldnt go back. ----- ### "Excellent tool for mid-size organizations." — 5.0/5 > **William** | *20 December 2022* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: I've been using KACE (SMA and SDA) for the past 6+ years. I've been able to build it up to handle patching, scripting, imaging, reporting, and labelling/querying to my particular use cases. It is easy to learn and easy to implement, and although not very graphical, it does mostly allow you to do whatever you need to do in order to manage your organization. I feel it is in the "sweet spot" of management tools, for organizations that are too large to manage manually, but small enough that they don't need the likes of SCCM/Big Fix/etc. Customer service and tech support have always been wonderful, there have been several occasions when support helped me through a problem, and even admitted that the problem was on their side, and their communication was always fantastic. > > **Cons**: About the only role where I feel KACE is lacking is self-service software distribution. Getting the user to click on the tray icon is a bit clunky, and I'd rather see a browser link to more of a GUI page (like a web page) of software self-service installs that the end-user can perform. Because of this, we've moved towards Chocolatey for our software package management and distribution. > > We have been able to create labels and queries to organize all of our devices into groups, buildings, rooms, etc. We've also been able to script a lot of mundane tasks that would normally have required a great deal of "sneaker-net" and thusly a lot of wasted time. We've also been able to get our imaging process down to a level where our Tier 1 personnel can perform it, and image entire groups of PC's without having to physically touch them. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/177311/kace?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/177311/kace) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | | ja | | | nl | | | nl-BE | | ----- ## Structured Data