--- description: Get detailed information about MDidentity usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MDidentity Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [MDidentity](/software/177180/mdidentity) # MDidentity Canonical: https://www.capterra.ae/software/177180/mdidentity Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/177180/mdidentity?page=2) > Reputation management solurion that helps businesses generate reviews, manage online presence \& track patient satisfaction via surveys. > > Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MDidentity? Medical reputation management and review generation software serving the chiropractic, pain management and ophthalmology markets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 16 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Patient Spectrum - **Founded**: 2007 ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Customer Experience Management - Customizable Reports - Engagement Tracking - Negative Feedback Management - Reporting/Analytics - Response Management - Review Request - SEO Management - Sentiment Analysis - Social Media Integration - Third-Party Integrations ## Integrations (8 total) - AdvancedMD EHR - CareCloud - Clearwave - Compulink - MDprospects - MedInformatix - NextGen - Nextech EHR & PM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software) - [Sales Tracking Software](https://www.capterra.ae/directory/32744/sales-tracking/software) - [IT Ticketing Systems Software](https://www.capterra.ae/directory/32623/it-ticketing-systems-software/software) ## Alternatives 1. [Marketing 360](https://www.capterra.ae/software/148516/marketing-360) — 4.5/5 (1132 reviews) 2. [Thryv](https://www.capterra.ae/software/156926/thryv) — 4.2/5 (505 reviews) 3. [EngageBay CRM](https://www.capterra.ae/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Claritysoft CRM](https://www.capterra.ae/software/123868/claritysoft-crm) — 4.5/5 (243 reviews) 5. [Front](https://www.capterra.ae/software/132901/front) — 4.5/5 (286 reviews) ## Reviews ### "A Required Reputation Management Application for Healthcare Marketers" — 5.0/5 > **Jeremy** | *3 January 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I like how much control the end user has. For the tech savvy and non-tech savvy, you can easily customize your feed, change resource notifications, turn listing collection on/off, generate review reports and graphs, control integrations with Facebook and GMB, customize email review solicitations, and add listing management with many different review sites including those on the medical side. > > **Cons**: This really isn't a con but for someone who has done a lot of email marketing, the email module could use a few tweaks. It is perfectly acceptable/usable but has room for growth (which has made leaps and bounds already). I will say that I have spoken extensively with the Product Development Manager and they are working on ways to improve it. That is why I cannot say enough good things about this software/company. > > I cannot believe how much this company has changed over the last year. Features are added constantly and they actually take the time to listen to their clients on how to make the software better. It doesn't get any better as far as support goes. You will speak to someone or get an email back the same day. They are an absolute pleasure to work with and I recommend them to any practice big or small. ----- ### "What a relief\!" — 5.0/5 > **Hope** | *10 February 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The integrated automation is a game changer for us. Dashboards and capabilities are pretty easy to use and everything is customizable, which is great for a control freak like myself. :) Plus, I can easily toot my own horn by exporting and sending all of our reviews to our bosses so they can see what a great job we are doing too\! > > **Cons**: My biggest complaint has been solved with the integration feature, so no complaints here\! > > It has only been a few weeks since we have implemented their integrated review system but we've already seen more reviews on our business listings in the last month than we have in the past 3 years\! The program is easy to use and has a lot of value. \[SENSITIVE CONTENT HIDDEN\] is a great guy to work with and he's very thorough and responsive. It turns out our patients have a lot more positive things to say than we realized and using an automated system just makes it much easier on all of us\! ----- ### "Increase your Google Reviews" — 4.0/5 > **Marti** | *21 December 2021* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Easily automated review generation and clear reporting. > > **Cons**: Setup and tweaking to make sure proper population is targeted is time/labor intensive. > > Google reviews have increased tremendously and widgets have been extremely useful to show off our review on our website. ----- ### "Easy. Affordable. Impactful." — 5.0/5 > **theresa** | *21 December 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: MDIdentity make it so easy to manage our online reputation. We've been using it for five years now and I won't even consider another product. Our patients are contacted daily and we have great success collecting and managing reviews that help us to sell the value and quality of our medical services to others. > > **Cons**: Nothing\! I mean it. It has everything I need. > > Form the implementation to the support, the MDIdentity team has been a dedicated partner to helping us achieve success. ----- ### "MDIdentity - A great system for reputation management" — 5.0/5 > **Bev** | *21 December 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The real-time review notifications along with the ability to manage our patient feedback by location is an extremely useful benefit of this software. We are able to rapidly respond to patients and engage in meaningful interactions. > > **Cons**: No complaints. I would personally organize the combined data differently, but everyone's aesthetic is different. > > The software is extremely user friendly, and the team that supports it is both knowledgeable and quick in their response times. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/177180/mdidentity?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/177180/mdidentity) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data