--- description: Get detailed information about CareStack usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CareStack Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [CareStack](/software/176206/carestack) # CareStack Canonical: https://www.capterra.ae/software/176206/carestack Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/176206/carestack?page=2) > Cloud-Based, Online Dental Practice Management Software > > Verdict: Rated **4.8/5** by 207 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CareStack? Multi-site Group Dental Practices, DSOs, Solo Practices and Startups in US. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 207 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CareStack - **Founded**: 2012 ## Commercial Context - **Starting Price**: $698.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Billing & Invoicing - Charting - Claims Management Software - Client Management - Confirmations/Reminders - Imaging and X-rays - Medical Billing Software - Multi-Location - Patient Records Management - Progress Notes - Records Management Software - Treatment Planning ## Integrations (9 total) - Apteryx XVWeb - Birdeye - DoseSpot - LogMeIn - Overjet - Plivo - RingCX - SOTA Cloud - SWELLEnterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Dental Software](https://www.capterra.ae/directory/20027/dental/software) ## Related Categories - [Dental Software](https://www.capterra.ae/directory/20027/dental/software) - [Dental Charting Software](https://www.capterra.ae/directory/31260/dental-charting/software) ## Alternatives 1. [Adit](https://www.capterra.ae/software/208534/adit) — 4.7/5 (293 reviews) 2. [Curve Dental](https://www.capterra.ae/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) 3. [BestoSys](https://www.capterra.ae/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Practice-Web](https://www.capterra.ae/software/48192/practice-web-dental) — 4.9/5 (115 reviews) 5. [ABELDent](https://www.capterra.ae/software/60250/abeldent) — 4.7/5 (112 reviews) ## Reviews ### "Innovated software" — 5.0/5 > **Vidmantas** | *4 November 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy metric tracking – helps monitor key practice data efficiently. Simplified billing – makes the billing process clear and straightforward. Excellent support team – quick, knowledgeable, and responsive assistance. Continuous improvement – frequent updates and enhancements to the software. Customizable features – ability to tailor certain tools to fit your office’s specific needs. > > **Cons**: When we first started using CareStack, there were a few things that took some time to get used to, and a couple of minor issues that we noticed early on. However, the CareStack team was very responsive — they listened to our feedback and made updates and improvements quickly. Those initial concerns have since been fixed, so at this point, we really don’t have any major issues with the software. > > Overall, CareStack software is reliable, easy to use, and backed by great support that keeps improving. ----- ### "CareStack Experience" — 4.0/5 > **Lauren** | *4 May 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: CareStack has helped us simplify our office workflow by reducing the number of systems we need to log into each day. As a result, our staff is able to work more efficiently and at a smoother pace. We also benefit from the AI and call transcription features available through CareStack’s partnership with VoiceStack—another huge time saver for our team. > > **Cons**: The ledger—specifically when reviewing insurance postings—can be difficult to interpret. The verbiage used is somewhat tedious and not always intuitive, which makes it harder to quickly understand what’s being shown. It also feels like there are extra, unnecessary steps involved in the process. Streamlining the language and simplifying the workflow would make this much more user-friendly. > > Overall, our experience (about 3.5 months in) has been positive, though there were a few challenging moments along the way. CareStack has been very supportive throughout the transition. In particular, Tim Seaburg, our onboarding specialist, stood out for his knowledge, patience, and willingness to help. His support made a significant difference in guiding us through the process. ----- ### "Accessible from all over the world" — 5.0/5 > **Olga** | *17 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: How thorough the implementation was, how helpful the team was and would really care for us. Also being able to access the PMS from our home is a game changer. > > **Cons**: Some features are not fully customizable, but there are work arounds on those features. I wanted to be able to configure the online booking in spanish but english is their only online booking language ----- ### "Carestack Review" — 3.0/5 > **Autumn** | *9 September 2024* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: If I have an issue, they try every way possible to fix it immediately. > > **Cons**: Very difficult to understand in the beginning. Too many steps to do one thing. > > It has been a long process for sure. I would not do it again if I had a choice. ----- ### "In the End CareStack is a Win\!" — 5.0/5 > **Michelle** | *30 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The biggest win is having everything in one place. Scheduling, charting, notes, billing, patient texts/emails…it’s all integrated, which has definitely helped our workflow and cut down on juggling multiple systems. The reporting side is honestly one of the best parts. It’s super easy to track metrics, and we’ve seen real improvements in our numbers, especially with AR’s, and treatment acceptance has improved too. > > **Cons**: That said, it’s not the easiest system to learn. Implementation did not provide a great foundation for success. Better training before going live is highly recommended. There’s definitely a learning curve, and some tasks feel like they take more clicks than they should. The customization is nice, but having multiple ways to do the same thing can be confusing when you’re still trying to get the hang of it. It can also feel a little cluttered at times. > > At the end of the day, CareStack is a really powerful tool and great for a growing practice, you just have to be ready to put in the time upfront to learn it and set things up the right way. I have to call out our Customer Support Manager, because that’s been a game changer for us. Brandy has been amazing. She is always super responsive, knows her stuff, and just has a way of calming everything down when things feel chaotic. There were times we were seriously frustrated, and she jumped in and fixed things in minutes. If we had her during implementation, it would’ve saved us a ton of stress. Carestack needs to do a better job of making sure their clients have a strong support team like Brandy during implementation instead of after going live to make sure you are set up for success. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/176206/carestack?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/176206/carestack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data