---
description: Get detailed information about CareStack usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CareStack Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [CareStack](/software/176206/carestack)

# CareStack

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> Cloud-Based, Online Dental Practice Management Software
> 
> Verdict: Rated **4.8/5** by 219 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CareStack?

Multi-site Group Dental Practices, DSOs, Solo Practices and Startups in US.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 219 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CareStack
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $698.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Billing & Invoicing
- Charting
- Claims Management Software
- Client Management
- Confirmations/Reminders
- Imaging and X-rays
- Medical Billing Software
- Multi-Location
- Patient Records Management
- Progress Notes
- Records Management Software
- Treatment Planning

## Integrations (9 total)

- Apteryx XVWeb
- Birdeye
- DoseSpot
- LogMeIn
- Overjet
- Plivo
- RingCX
- SOTA Cloud
- SWELLEnterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Dental Software](https://www.capterra.ae/directory/20027/dental/software)

## Related Categories

- [Dental Software](https://www.capterra.ae/directory/20027/dental/software)
- [Dental Charting Software](https://www.capterra.ae/directory/31260/dental-charting/software)

## Alternatives

1. [Adit](https://www.capterra.ae/software/208534/adit) — 4.7/5 (302 reviews)
2. [Curve Dental](https://www.capterra.ae/software/98688/curve-dental-hero) — 4.4/5 (285 reviews)
3. [BestoSys](https://www.capterra.ae/software/144398/bestosys) — 4.8/5 (293 reviews)
4. [Practice-Web](https://www.capterra.ae/software/48192/practice-web-dental) — 4.9/5 (115 reviews)
5. [ABELDent](https://www.capterra.ae/software/60250/abeldent) — 4.7/5 (112 reviews)

## Reviews

### "CareStack - Exceeding Expectations with Each Encounter" — 5.0/5

> **Donna** | *12 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The well thought out implementation process and support. The weekly calls during and post-implementation. Always being able to get support. Having one company to deal with for PMS, patient engagement, analytics, AI for X-ray,  phones, and merchant services. The flexibility of reports. Data conversion.
> 
> **Cons**: The learning curve, but that would be with anything new. There currently isn't a report that will give me a provider's production per hour and when using CS Pay, you have to deduct the merchant fees daily in your accounting software in order to reconcile with the bank account.
> 
> From our demo, to the sales process, prep for conversion, implementation, go live, and on-going support, CareStack has exceeded my expectations. Implementation and training is a well thought out process. Our weekly post implementation calls were invaluable. CareStack made the conversion from Dentrix as pain-free as possible. We had multiple avenues to receive support - and received it quickly\! My team has told me that they can't ever imagine going back to Dentrix after using CareStack. We have integrated VoiceStack and CS Pay. We love that phone calls are recorded and transcribed in real time, then summarized and saved to the patient's chart. CS is flexible and their analytics give me so much insight into my practice. The AI component of the X-Ray module is definitely worth the cost. It pays for itself repeatedly by increasing patient treatment acceptance through the education and visuals it provides. We honestly highly recommend CareStack - a rare gem of a company that is invested in their clients' success.

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### "Great All-in-One Secure Platform" — 5.0/5

> **Charles** | *8 May 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Once we pushed through the difficult onboarding phase and really started learning the platform, we began to see why so many growing practices are moving to CareStack. The reporting, insurance workflows, patient communication tools, analytics, customization, and overall integration of everything into one system have significantly improved our efficiency and visibility across the practice. We continue to discover new tools and workflows that help us improve every day.
> 
> **Cons**: Click redundancy and Implementation. After many years on Eaglesoft, making the switch to CareStack was a huge decision for our practice and honestly, not always an easy one. The implementation and live launch were definitely rocky at times, and there were days where we questioned if we made the right move. Like many others have mentioned in reviews, there is absolutely a learning curve when transitioning into such a robust, all-in-one cloud-based system.
> 
> The biggest reason we stayed with CareStack and what truly made the difference for us was our CSM, Brandy. She has been absolutely wonderful throughout this process and truly became the make-or-break factor in helping us get the software working for our office. Having someone responsive, knowledgeable, patient, and genuinely invested in our success made all the difference during the challenging moments. While it was definitely a bumpy ride some days, we are genuinely happy we made the switch from Eaglesoft to CareStack and are excited to continue enhancing our systems and processes to fully take advantage of everything the platform can do for our practice.

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### "Katranji and Nemeth Periodontics" — 5.0/5

> **Nancy** | *14 July 2026* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: What I like most about CareStack is the all-in-one platform feature. It eliminates the use of multiple subscriptions by allowing access to patient correspondence, clinical charting, scheduling, and insurance from one platform.
> 
> **Cons**: What I liked least about CareStack was the transition and migration. There were a couple hiccups that could have gone smoother transitioning from Dentrix to CareStack.
> 
> Once you get over the learning phase and becoming more comfortable with the platform, CareStack offers many endless opportunities in helping the office flourish.

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### "Excellent dental software" — 5.0/5

> **Jennifer** | *15 May 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about CareStack is how everything is integrated into one cloud-based platform. It makes scheduling, billing, insurance verification, patient communication, and reporting much more organized and accessible from anywhere. The automation tools and real-time reporting help improve efficiency, while the cloud system reduces IT issues and makes daily workflows easier to manage. It’s especially helpful for practices looking to streamline operations and grow efficiently.
> 
> **Cons**: My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems. However, its cloud-based features, reporting tools, and overall integration still make it a strong platform for managing a modern dental practice.
> 
> CareStack is often described as a powerful, all-in-one system that improves organization and scalability, but it may require adjustment time and patience before teams feel fully comfortable with its workflow.

-----

### "Carestack Review Smile Solutions Canastota" — 5.0/5

> **Nikhal** | *9 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I liked the all cloud based platform, the visuals of the software, the online booking and texting, the automated reminders built within the system and the automated text messages for reviews.
> 
> **Cons**: Billing was hard to understand and there was a large learning curve in the beginning. Felt like there was too many options and ways about doing things but was made easier once we had enough sessions with carestack employees. Only thing is knowledge of carestack was not uniform amongst their employees. Some knew about how to do things more than others.
> 
> \[sensitive content hidden\] was absolutely wonderful throughout the process of integrating our dental software with CareStack. She made what could have been a complicated transition feel seamless and organized from start to finish. \[sensitive content hidden\] worked closely with our office manager to answer every question and took the time to clearly explain each step to our team, making sure everyone felt comfortable with the new system. Her patience, knowledge, and responsiveness made a huge difference. We truly appreciate her support and professionalism and are grateful for how smoothly she helped make this integration happen.

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