---
description: Get detailed information about Ybug usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ybug Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/30090/bug-tracking/software) > [Ybug](/software/175621/ybug)

# Ybug

Canonical: https://www.capterra.ae/software/175621/ybug

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> Visual feedback and bug reporting tool for your website. Get bug reports directly into Asana, Slack and Trello, GitHub and more
> 
> Verdict: Rated **4.8/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Ybug?

Companies looking for visual bug reporting and user feedback widget for their websites.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 26 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ybug
- **Founded**: 2016

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Ybug offers a 10-day free trial, so that you can try all the features. No credit dard needed.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Slovak, Spanish, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Audit Trail
- Issue Tracking Software
- Project Management Software
- Ticket Management

## Integrations (21 total)

- Asana
- Basecamp
- Bitbucket
- ClickUp
- Freshdesk
- GitHub
- GitLab
- Intercom
- Jira
- Pivotal Tracker
- Quire
- Redmine
- Slack
- Teamwork.com
- Trello

... and 6 more integrations

## Support Options

- Email/Help Desk
- Chat

## Category

- [Bug Tracking Software](https://www.capterra.ae/directory/30090/bug-tracking/software)

## Alternatives

1. [JIRA Service Management](https://www.capterra.ae/software/138769/jira-service-management) — 4.5/5 (763 reviews)
2. [Jira](https://www.capterra.ae/software/19319/jira) — 4.4/5 (15312 reviews)
3. [GitHub](https://www.capterra.ae/software/129067/github) — 4.8/5 (6155 reviews)
4. [TestMu AI](https://www.capterra.ae/software/170732/lambdatest) — 4.6/5 (543 reviews)
5. [Mattermost](https://www.capterra.ae/software/170524/mattermost) — 4.4/5 (168 reviews)

## Reviews

### "Very smooth and helpful" — 5.0/5

> **Kevin** | *14 February 2025* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: It's great as a visual feedback tool integrated into the Intercom messenger widget we have on our page. Support is also very prompt and friendly.
> 
> **Cons**: Some of the instructions for first install could be even clearer but with the friendly support it was no issue.
> 
> Very smooth and helpful. Has all the features we need.

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### "Tried every other feedback widget - Ybug is the clear winner" — 5.0/5

> **Rodrig** | *22 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I run a software development agency and I've tried every other feedback tool out there - Ybug is the clear winner. It will offer all the critical features that you need. If it doesn't, the Ybug team is the most responsive I've seen and you can rest assure they'll add it if you ask them. :)
> 
> **Cons**: Nothing really - it gets the job done well and reliably every single time. The only super small thing I'd see as a downside not having a guest mode for clients to come view reported feedback, but Ybug connects to most PM tools where our clients are already in.

-----

### "It works..." — 5.0/5

> **Jonathan** | *20 February 2025* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Simple setup. Good selection to integrations. Priced well.
> 
> **Cons**: Would like connection to Make (Integromat).
> 
> Easy to use. Has a comprehensive selection of tools for users to give feedback with.

-----

### "Ybug for Ongoing Data Clean Up and Bug Fixing" — 4.0/5

> **Jacob** | *22 July 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: I like Ybug because we house a database that is continually growing but some incorrect data can find its way into the database and we want our users to be able to report it or any bugs they experience.
> 
> **Cons**: I think it's a little basic. Not sure if it's totally clear how it's meant to be used from the perspective of someone who never used it before. If you're tech savvy and used to using screen shots a lot then it's intuitive though.
> 
> Positive. Can't complain about anything so far.

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### "Ybug is a very good tool for reporting bugs." — 5.0/5

> **Victor** | *13 August 2024* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: Ybug is a really easy to install (just put HTML code in my index.html) to allow users to report bugs in my software. It even allows custom drawing in screenshots.
> 
> **Cons**: I is easy to install. It fully support screenshots.
> 
> I installed it quickly but it didn't work. I soon found that I need to reconfigure CSP (content security policity). After a few tries it works, hurrah. It is very easy, by default, it shows a widget at the bottom of browser window.

The only downside is that I rely on a third party for providing JavaScript for my page, what is insecure in theory. Would Ybug implement secure library on ICP blockchain?

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## Links

- [View on Capterra](https://www.capterra.ae/software/175621/ybug)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/175621/Ybug/> |
| en-AE | <https://www.capterra.ae/software/175621/ybug> |
| en-AU | <https://www.capterra.com.au/software/175621/ybug> |
| en-CA | <https://www.capterra.ca/software/175621/ybug> |
| en-GB | <https://www.capterra.co.uk/software/175621/ybug> |
| en-IE | <https://www.capterra.ie/software/175621/ybug> |
| en-IL | <https://www.capterra.co.il/software/175621/ybug> |
| en-IN | <https://www.capterra.in/software/175621/ybug> |
| en-NZ | <https://www.capterra.co.nz/software/175621/ybug> |
| en-SG | <https://www.capterra.com.sg/software/175621/ybug> |
| en-ZA | <https://www.capterra.co.za/software/175621/ybug> |

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