--- description: Get detailed information about ESO Electronic Health Record (EHR) usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ESO Electronic Health Record (EHR) Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [EMS Software](/directory/30555/ems/software) > [ESO Electronic Health Record (EHR)](/software/175575/ehr-software) # ESO Electronic Health Record (EHR) Canonical: https://www.capterra.ae/software/175575/ehr-software > ESO EHR easily captures critical patient care information through a flexible workflow and user-friendly features. EHR is NEMSIS v 3.3.4 > > Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ESO Electronic Health Record (EHR)? ESO serves EMS agencies, fire departments, and hospital emergency departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.2/5 | Based on overall reviews | | Value for Money | 3.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: ESO - **Location**: Austin, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: $1,000.00 - **Pricing model**: Per User - **Pricing Details**: Please contact ESO for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Compliance Management ## Support Options - Chat ## Category - [EMS Software](https://www.capterra.ae/directory/30555/ems/software) ## Related Categories - [EMS Software](https://www.capterra.ae/directory/30555/ems/software) - [Fire Department Software](https://www.capterra.ae/directory/30741/fire-department/software) - [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software) ## Alternatives 1. [eDispatch](https://www.capterra.ae/software/168810/edispatch) — 4.0/5 (2 reviews) 2. [FirstResponse911](https://www.capterra.ae/software/177338/firstresponse911) — 4.9/5 (17 reviews) 3. [ChartSwap](https://www.capterra.ae/software/1003318/chartswap) — 5.0/5 (1 reviews) 4. [Tablet Command](https://www.capterra.ae/software/156300/tablet-command) — 5.0/5 (1 reviews) 5. [GlaceEMR](https://www.capterra.ae/software/180412/glaceemr) — 3.0/5 (1 reviews) ## Reviews ### "ESO Billing & EHR" — 4.0/5 > **Shawnalee** | *12 March 2025* | Accounting Software | Recommendation rating: 7.0/10 > > **Pros**: I used this system specifically for ambulance \& fire billing. It worked well, and was a great billing system for patients and providers to use. > > **Cons**: It was very old. It felt like a 1990s system that needed to be updated. > > It worked well for my company at the time. We used it specifically for ambulance \& fire department billing with multiple companies across the united states. ----- ### "EHR Software" — 5.0/5 > **Drew** | *5 February 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: We use this software on the ambulance to record patient care info. The flow and ease of editing easily make this the best ePCR software I have used. > > **Cons**: The only issue has been occasional issues with updating firmware and server configs. ----- ### "Great... when it works" — 4.0/5 > **Reuben** | *11 December 2023* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: ESO is overall easy to use from an end user perspective. The integrated suite of products makes it easy for employees to have a single login to access scheduling, ePCR and QM messages. The data reporting is also great. > > **Cons**: Support... ESO support is shoddy at best. When things don't work, ESO will work tickets at their own pace, regardless of your operational need for the product to work correctly. ----- ### "ESO For EMS - Great Reporting" — 4.0/5 > **Verified Reviewer** | *7 February 2019* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: For day to day field use this software function seamlessly and is very user friendly. Our employees who use it in the field typically have no issues with it. The program is set up in a manner which makes it easy to reopen or reassign tickets if they were left incomplete. The program also has an easy view for our managers to review all open tickets for a sort of QA role. The system integrates well with our CAD system. I use the AD-HOC reporting software almost daily and love the functionality. > > **Cons**: Like I stated above I use the AD-HOC software almost daily. This function and some others can be less user friendly. Employees may require special training from ESO to learn to use some of these features. There used to be a glitch in the system and reports would disappear but this seems to be fixed now > > Our percentage of billable trips has significantly increased with the aid of ESO. Our crews reporting ability has gone up due to the ease of use and lay out of the program. Customer service and support is always easily reachable. ----- ### "ESO great software ridiculous price." — 5.0/5 > **Bradley** | *24 December 2020* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is clean and easy to use. It connects to my cardiac monitor and makes reports quick and efficient. > > **Cons**: The company nickel and dimes you for everything. They require training for each module you add for a fee that is outrageous. You cannot opt out. Not included in the initial price of the software. ## Links - [View on Capterra](https://www.capterra.ae/software/175575/ehr-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data