---
description: Get detailed information about Facilio usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Facilio Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Building Maintenance Software](/directory/30102/building-maintenance/software) > [Facilio](/software/175300/facilio)

# Facilio

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> The agentic platform for facilities management: a CMMS built for facilities, with AI agents that run operations and maintenance.
> 
> Verdict: Rated **4.0/5** by 25 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Facilio?

Commercial real estate owners and operators, FM service providers, retail chains, educational institutions, healthcare and hospitals, and data centers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 25 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Facilio
- **Location**: Atlanta, US
- **Founded**: 2017

## Commercial Context

- **Starting Price**: $10,000.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Reach out to Facilio for your customized pricing.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, French, German
- **Available Countries**: Albania, Andorra, Australia, Austria, Bahrain, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, Faroe Islands, Finland, France and 50 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Billing & Invoicing
- Calendar Management
- Compliance Management
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Document Management Software
- Equipment Management
- Facility Asset Management
- Facility Scheduling
- Fixed Asset Management Software
- Historical Reporting
- Incident Management Software
- Inspection Management
- Inventory Management Software
- Maintenance Management Software
- Maintenance Scheduling
- Parts Management
- Preventive Maintenance Software
- Reporting/Analytics
- Space Management Software
- Third-Party Integrations
- Vendor Management Software
- Work Order Management

## Integrations (15 total)

- Domo
- Freshdesk
- IBM Maximo Application Suite
- IBM TRIRIGA Application Suite (TAS)
- Microsoft Power BI
- Okta
- OneLogin
- ServiceNow
- Slack
- Tableau
- Twilio
- UrjaNet
- WhatsApp
- Xero
- Yardi Voyager

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Building Maintenance Software](https://www.capterra.ae/directory/30102/building-maintenance/software)

## Related Categories

- [Building Maintenance Software](https://www.capterra.ae/directory/30102/building-maintenance/software)
- [Facility Management Software](https://www.capterra.ae/directory/30211/facility-management/software)
- [CMMS Software](https://www.capterra.ae/directory/30032/cmms/software)
- [IWMS Software](https://www.capterra.ae/directory/31342/iwms/software)
- [Energy Management Software](https://www.capterra.ae/directory/20018/energy-management/software)

## Alternatives

1. [MaintainX](https://www.capterra.ae/software/179296/getmaintainx) — 4.8/5 (1076 reviews)
2. [Fracttal One](https://www.capterra.ae/software/159911/fracttal) — 4.6/5 (1785 reviews)
3. [Limble](https://www.capterra.ae/software/162600/limble-cmms) — 4.8/5 (757 reviews)
4. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1487 reviews)
5. [eMaint CMMS](https://www.capterra.ae/software/100468/emaint-cmms) — 4.5/5 (432 reviews)

## Reviews

### "General Manager Safety and Facilities (NSW)" — 5.0/5

> **David** | *24 July 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Single application for the management of Facilities Operations, from TSR to work order, Planned Maintenace, Compliance and Safety to Invoicing
> 
> **Cons**: Unable to bulk download documents, this can cause some delays in the preparation of reports where copies of service reports may be required
> 
> Very positive and a great team that support their customers, even with our differing time zones they are very responsive.

-----

### "Might be the first predictive FM Software out there" — 5.0/5

> **Anirudh** | *26 April 2019* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.
> 
> **Cons**: So far we haven't had any issues with their tech stack.
> 
> Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

-----

### "Facilio CAFM  Solution" — 3.0/5

> **supreet** | *16 December 2022* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: User friendly interface, graphical display of process and can be customized by the user very easily.
> 
> **Cons**: Appointment scheduling feature  is not available
> 
> Value for money, easy to use

-----

### "Great team and product to work with\!" — 4.0/5

> **Azelea** | *24 November 2022* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.
> 
> **Cons**: There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users.  It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.
> 
> The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.

-----

### "Molonglo - Facilio Partnership" — 4.0/5

> **Chris** | *5 December 2022* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.
> 
> **Cons**: The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.
> 
> It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.

-----

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## Links

- [View on Capterra](https://www.capterra.ae/software/175300/facilio)

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