--- description: Get detailed information about JumpCloud Directory Platform usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Directory Platform Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Mobile Device Management Software](/directory/30584/mobile-device-management/software) > [JumpCloud Directory Platform](/software/175092/jumpcloud-daas) # JumpCloud Directory Platform Canonical: https://www.capterra.ae/software/175092/jumpcloud-daas Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/175092/jumpcloud-daas?page=2) > The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. > > Verdict: Rated **4.6/5** by 267 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud Directory Platform? JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 267 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Singapore, Sweden, Switzerland and 3 more ## Features - Access Certification - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Application Security - Approval Process Control - Asset Tracking Software - Authentication Software - Automatic Patch Deployment - Automatic Scans - Automatic User/Device Recognition - Backup and Recovery - Chat/Messaging - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - Event Logs - For MSPs - IT Reporting - IT, Server & Network Monitoring Software - Inventory Management Software - Issue Management - Log Management Software - Monitoring - Multi-Factor Authentication Software (MFA) - Network Wide Management - Password Manager Software - Patch Management Software - Policy Creation - Policy Management Software - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Reporting/Analytics - Screen Sharing Software - Security Management - Single Sign On Software - Software Management - Third-Party Integrations - Threat Intelligence Platform - Threat Response - User Session Management - VPN Software ... and 44 more features ## Integrations (7 total) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Mobile Device Management Software](https://www.capterra.ae/directory/30584/mobile-device-management/software) ## Related Categories - [Mobile Device Management Software](https://www.capterra.ae/directory/30584/mobile-device-management/software) - [Unified Endpoint Management Tools (UEM)](https://www.capterra.ae/directory/32835/unified-endpoint-management/software) - [MSP Software](https://www.capterra.ae/directory/30921/msp/software) - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [Antivirus Software](https://www.capterra.ae/directory/10005/computer-security/software) ## Alternatives 1. [NinjaOne](https://www.capterra.ae/software/165889/ninjaone) — 4.7/5 (293 reviews) 2. [ManageEngine Endpoint Central](https://www.capterra.ae/software/170018/manageengine-desktop-central) — 4.6/5 (1725 reviews) 3. [Iru](https://www.capterra.ae/software/181954/Iru) — 4.9/5 (486 reviews) 4. [Rippling](https://www.capterra.ae/software/172127/rippling) — 4.9/5 (4815 reviews) 5. [Action1](https://www.capterra.ae/software/180609/action1-rmm) — 4.9/5 (237 reviews) ## Reviews ### "Unified Secure Directory" — 5.0/5 > **Saravana** | *11 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient. Its zero-trust security model and broad integration support make it both secure and highly flexible for any environment. > > **Cons**: The interface can feel complex at times, especially for new users managing many policies and integrations. > > Overall, JumpCloud delivers a powerful and unified directory experience with strong security and multi-platform support. However, the learning curve and occasional UI complexity can make onboarding slightly challenging for new administrators. ----- ### "A Great All-in-One Solution for Our IT Needs" — 5.0/5 > **Dipak** | *10 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like most about JumpCloud is that it just makes my day-to-day work easier. I don’t have to jump between a bunch of different tools anymore—user management, devices, and access controls are all in one place. The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and just worked. I also really appreciate that it handles different operating systems without any drama. Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything. The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus. Overall, it’s reliable, easy to use, and saves me a lot of time. > > **Cons**: The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the documentation to figure out where certain options are. It’s not a deal-breaker, but there’s a bit of a learning curve if you want to use the platform to its full potential. I’ve also noticed that a few updates roll out without much explanation, so occasionally things look different and I have to re-orient myself. And while support is generally good, response times can vary depending on the issue. Overall, the platform works well, but a little more clarity and consistency in the UI and documentation would make it even better. > > Overall, my experience with JumpCloud has been really positive. Once everything was set up, the platform made managing users, devices, and access a lot simpler and more organized. I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be handled quickly without jumping through a lot of hoops. There were a few moments early on where I had to spend some time figuring out where certain settings lived, but once I got used to the layout, everything felt pretty straightforward. The platform has been reliable, and it’s taken a lot of manual work off my plate. In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful. ----- ### "Really good and still improving" — 5.0/5 > **Lucas** | *16 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Way better than Entra ID for large organisations using windows, linux and mac devices. Everything in one place, easy integration. > > **Cons**: Not everything is available (at least for windows) like in Active Directory, but most common settings are there for sure. > > Easy to work with, good integration with different system flavours. Easy to deploy and implement companywide in short time. ----- ### "JC feedback" — 3.0/5 > **Ori** | *15 April 2026* | Computer & Network Security | Recommendation rating: 6.0/10 > > **Pros**: straightforward, easy to use. Deploys fast and gets policies immediately overall happy, but not my first choice > > **Cons**: unable to host its own pkg/msi no environment variables in mobileconfig, e.g: {username}, {email} no DDM support for Apple ----- ### "Great platform \!" — 5.0/5 > **Oscar** | *15 April 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The user interface is very simple and visually appealing. It facilitates teamwork and we believe it offers good value for money. > > **Cons**: I'm still not entirely comfortable with the platform and I'm finding it a bit difficult to mentally switch from Intune to JumpCloud. > > Im in my learning curve and obtaining training and request permision rights to access to the core functionality in the admin platform. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data