--- description: Get detailed information about JumpCloud usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [AI Governance Tools](/directory/34831/ai-governance-tools/software) > [JumpCloud](/software/175092/jumpcloud-daas) # JumpCloud Canonical: https://www.capterra.ae/software/175092/jumpcloud-daas Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/175092/jumpcloud-daas?page=2) > Cloud-based identity and access management platform with SSO, MFA, mobile device management, Zero Trust security, and AI-driven. > > Verdict: Rated **4.6/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud? Small and midsize businesses, mid-market organizations, and managed service providers (MSPs) across healthcare, wealth management, SaaS, energy, and heavy industrial industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 294 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud Inc. - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Bangladesh, Belgium, Bhutan, Bulgaria, Cambodia, China, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Fiji, Finland, France, French Polynesia, Germany, Greece and 47 more ## Features - Access Controls/Permissions - Access Management - App Management - Application Access Control - Application Management - Audit Management - Audit Trail - Automatic User/Device Recognition - BYOD Management - Chat/Messaging - Collaboration Tools - Compliance Management - Configuration Management - Credential Management - Data Management Software - Data Security - Deployment Management - Diagnostic Tools - Endpoint Management - Endpoint Protection Software - File Sharing Software - Inventory Management Software - Multi-Factor Authentication Software (MFA) - Password Manager Software - Patch Management Software - Policy Management Software - Real-Time Monitoring - Remote Access & Monitoring - Remote Access Management - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Sharing Software - Security Management - Session Recording - Single Sign On Software - Software Management - Synchronization Scheduling - Task Management Software - Third-Party Integrations - Threat Intelligence Platform - Troubleshooting - Unattended Access - User Activity Monitoring - User Management - User Session Management - Workflow Automation ## Integrations (102 total) - 1Password - AWS Cloud Development Kit (AWS CDK) - AWS Identity and Access Management (IAM) - AWS Lambda - ActiveDirectory Domain Controller for Windows 2016 - Activepieces - Agentforce - Agentforce Sales (formerly Salesforce Sales Cloud) - Apple - Armor XDR - Asana - Atlas - Azure Active Directory Domain Services - Azure Portal - Bitwarden ... and 87 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Governance Tools](https://www.capterra.ae/directory/34831/ai-governance-tools/software) ## Related Categories - [AI Governance Tools](https://www.capterra.ae/directory/34831/ai-governance-tools/software) - [Mobile Device Management Software](https://www.capterra.ae/directory/30584/mobile-device-management/software) - [Unified Endpoint Management Tools (UEM)](https://www.capterra.ae/directory/32835/unified-endpoint-management/software) - [Privileged Access Management Software](https://www.capterra.ae/directory/31238/privileged-access-management/software) - [Single Sign On Software](https://www.capterra.ae/directory/31331/single-sign-on/software) ## Alternatives 1. 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It’s a flexible, reliable solution that helps us deliver value to customers without adding unnecessary complexity. > > **Cons**: The learning curve can be a little steep at first, especially when getting familiar with all the features and integrations. ----- ### "Love the product, love the support\!" — 5.0/5 > **Lindsay** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I love the wide variety of features available as well as the top-tier support we receive through our partnership. Our customers highly appreciate the JumpCloud team's responsiveness and guidance, which ensures everything is set up correctly and thoroughly tested before deploying new features to their organizations. > > **Cons**: There are a few features I would love to see added—such as an app catalog for optional VPP apps—but the JumpCloud team is always incredibly transparent about what is and isn't on their roadmap, which goes a long way. > > I have had a fantastic experience with JumpCloud. As a CSM, I rely heavily on their support when rolling out new-to-us features, and their team is always willing to hop on a call with my customers to help us work through any questions or technical hurdles. 10/10\! ----- ### "JumpCloud Should Intergrate better with Microsoft" — 3.0/5 > **Mac** | *10 December 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Ease of use. Cross domain capabilities Identity and Cloud Directory integrations Dynamic groups (user and device) > > **Cons**: The most frustrating gap in JumpCloud MDM is no native Microsoft Partner Compliance Management (PCM) integration so I can apply more restrictive controls around M365 apps from non managed devices. Software Management is too limited. It is common to have to uninstall and reinstall an application on a single device, but group assignments make this difficult. When I remove JC's management of an application it doesn't uninstall the application leaving it "orphaned" in a sense. > > I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas like cloud directories, identity and SSO. However, it's lack of native integration with MS/Azure in many ways prevents me from achieving levels of security I would like to achieve. Because of this, I have at times considered migrating from JC to Azure, Intune, and other mS products, but I have not - yet - in the hopes JC can solve these problems. ----- ### "JumpCloud Pros and Cons" — 5.0/5 > **Deepak** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Unified IT Infrastructure: It consolidates Single Sign-On (SSO), Multi-Factor Authentication (MFA), cloud LDAP, RADIUS, and Mobile Device Management (MDM) into one centralized platform. Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. Serverless IT Footprint: Eliminates the need for on-premises domain controllers, significantly reducing maintenance overhead, patching requirements, and hardware costs. Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit. Streamlined User Lifecycle: The platform simplifies onboarding and offboarding by allowing admins to deploy software backend configurations or drop multi-system access instantly. > > **Cons**: Clunky Admin Interface: Users frequently note that the admin console can be unintuitive at first, featuring a steep learning curve and requiring too many clicks for advanced policy settings. Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to third-party business intelligence tools. Feature Gating \& Scaling Costs: While lower tiers have transparent pricing, critical advanced features like Zero Trust Conditional Access and SaaS License Management are locked behind their most expensive "Platform Prime" tier. Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely deleted. Limited Niche Capabilities: Some components, like the built-in password manager, rely on inconsistent browser add-ons that users find less robust than dedicated alternatives. It also lacks native network printer management. ----- ### "One of the Best MDM tool with multiple features." — 5.0/5 > **Verified Reviewer** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like their new dashboard. And i like their customer support. Recently my admin got locked due to multiple login attempts. My MFA also not working. I contacted their support, they provided solution within a hour. Also the customer support executive was super polite. > > **Cons**: In my case , we had a sub admin account. We contacted sub admin person to unlock my account. If its not there, I need to raise a ticket to technical support and need to provide my verification. It may take time to resolve my issue. This one process can be simplified , and don't like this one process. Also they don't have a screen sharing functionality for Android Devices. So we have to add another screen sharing tool into our devices for troubleshooting purpose. > > We have enrolled nearly 60+ Android devices into our account. We never faced a glitch in those. My overall experience is too good with them. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data